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<h3>Full Stack Engineer (C# .NET)</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Full Stack Engineer to work in Westlake, TX or Jersey City, NJ! <h3>The Team</h3> Fidelity Wealth’s Trade Management Engineering group is responsible for building world-class electronic trading solutions for Fidelity’s Capital Markets division. We are a high-performing, fast-paced technology team working with ground breaking tools to deliver low-latency, high-throughput trading platforms. Our work spans across internal and external teams to build flawless, end-to-end electronic trading workflows. <h3>The Role</h3> We are seeking an expert software engineer to help with the design and development of next-generation trading systems. This is a hands-on role passionate about building scalable, resilient, and high-performance trading infrastructure. You’ll collaborate across teams, mentor engineers, and drive innovation in a critical environment. <ul> <li>Develop distributed, event-driven trading systems optimized for low latency and high throughput </li><li>Develop and implement asynchronous processing frameworks and resilient messaging services </li><li>Collaborate with internal and external teams to deliver robust, end-to-end trading workflows </li><li>Work on performance tuning and optimization efforts across the platform </li><li>Adhere to engineering standard methodologies </li><li>Support production and non-production environments, including participation in a weekly on-call rotation </li></ul> <h3>The Expertise You Have:</h3> <ul> <li>Bachelor’s degree or equivalent experience in Computer Science, Engineering, Information Technology, or equivalent </li><li>5+ years of hands-on software design and development experience in Full Stack Developer capacity </li><li>You are a strong C# /.NET developer and experience working with client-server desktop and web applications </li><li>Experienced in WinForms, WPF and WCF </li><li>You are experienced in using third party components like ComponentOne and DevExpress </li><li>Experienced in Java technologies is a plus </li><li>Knowledge or experience in KDB+ or other time-series databases. </li><li>Familiar with Linux environments and Unix shell scripting </li><li>Advanced knowledge of low latency design patterns and performance optimization techniques. </li><li>Experience with Capital Markets or Brokerage systems, especially order management </li><li>Solid understanding of the FIX protocol and FIX engines. </li><li>Familiarity withAI developer assist tools (e.g. GitHub Copilot) </li><li>Experience with CI/CD tools such as GitHub, Maven, Jenkins, Artifactory, and uDeploy </li><li>Hands-on experience deploying applications to AWS or other cloud platforms </li></ul> <h3>The Skills You Bring:</h3> <ul> <li>Ability to understand sophisticated end-to-end systems and identify performance, scalability, or resilience bottlenecks </li><li>Strong analytical, communication, and organizational skills </li><li>Ability to manage multiple tasks and thrive in a collaborative team environment </li><li>Self-driven innovation and comfort working with leadership </li></ul> <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. The base salary range for this position is $60/hr - $90/hr. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Fidelity TalentSource

Full Stack Engineer (C# .NET)

<h3>Software Engineer in Test</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Software Engineer in Test to work in Westlake, TX or Jersey City, NJ! <h3>The Team</h3> Fidelity Wealth’s Trade Management Engineering group is responsible for building world-class electronic trading solutions for Fidelity’s Capital Markets division. We are a high-performing, fast-paced technology team working with ground breaking tools to deliver low-latency, high-throughput trading platforms. Our work spans across internal and external teams to build flawless, end-to-end electronic trading workflows. <h3>The Role</h3> We are seeking an experienced software engineer in test to help with the design and development of next-generation trading systems. This is a hands-on role focused on building scalable, resilient, and high-performance trading infrastructure. You’ll collaborate across teams, mentor engineers, and drive innovation in a mission-critical environment. <h3>The Expertise You Have:</h3> <ul> <li>Bachelor’s degree or equivalent experience in Computer Science, Engineering, Information Technology, or equivalent. </li><li>6+ years of hands-on software design and development experience as Test Engineer </li><li>You are a strong test automation developer who have a greater understanding of the tools to build test automation </li><li>You are experienced in Serenity Cucumber Framework, Selenium, Playwright or Cypress </li><li>Experienced in Core Java and Java technologies </li><li>Background in KDB+ or other time-series databases / vector databases </li><li>Familiar with Linux environments and Unix shell scripting </li><li>Experience with Capital Markets or Brokerage systems, especially order management </li><li>Solid understanding of the FIX protocol and FIX engines </li><li>Familiarity with AI developer assist tools (e.g. GitHub Copilot) </li><li>Experience with CI/CD tools such as GitHub, Maven, Jenkins, Artifactory, and uDeploy </li></ul> <h3>The Skills You Bring:</h3> <ul> <li>Ability to understand sophisticated, end-to-end systems and identify performance, scalability, or resilience bottlenecks </li><li>Strong analytical, communication, and organizational skills </li><li>Ability to manage multiple tasks and thrive in a collaborative team environment </li><li>Self-driven innovation and comfort working with leadership </li></ul> <h3>Dynamic Working </h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. The base salary range for this position is $60/hr - $80/hr. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Software Engineer in Test

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This Vice President will be an integral part of the Corporate Development&nbsp;team, tasked with supporting American Express’&nbsp;growth and&nbsp;innovation&nbsp;through M&amp;A transactions. This individual will&nbsp;be responsible for&nbsp;working in close consultation with the AXP business units and senior management to&nbsp;develop&nbsp;M&amp;A strategy and&nbsp;identify&nbsp;possible acquisition,&nbsp;divestiture&nbsp;and joint venture transactions.&nbsp;&nbsp;This position will report directly to the EVP, Head of Corporate Development.&nbsp;Key Responsibilities:<ul><li>Work with senior management and business units to&nbsp;develop&nbsp;and prioritize strategic&nbsp;objectives&nbsp;and evaluate M&amp;A opportunities against&nbsp;identified&nbsp;strategies&nbsp;</li></ul><ul><li>Define inorganic areas of interest and develop rationale and value creation thesis&nbsp;</li></ul><ul><li>Establish relationships with bankers,&nbsp;PE&nbsp;and VC firms to understand portfolio opportunities, in a M&amp;A, investment&nbsp;or&nbsp;partnership capacity&nbsp;</li></ul><ul><li>Track&nbsp;developments and trends in various payments, lending, B2B, digital consumer services, and other industries pertinent to our customers&nbsp;</li></ul><ul><li>Work with&nbsp;deal teams to evaluate potential transactions and develop business cases from strategic,&nbsp;operational&nbsp;and financial perspectives&nbsp;</li></ul><ul><li>Prepare&nbsp;and communicate&nbsp;recommendations to senior management, including interaction with C-level management and the Executive Committee&nbsp;</li></ul>Minimum Qualifications<ul><li>10+&nbsp;years&nbsp;previous&nbsp;experience in&nbsp;investment banking,&nbsp;corporate development,&nbsp;consulting,&nbsp;business&nbsp;development&nbsp;or similar roles&nbsp;&nbsp;</li></ul><ul><li>Exposure to FinTech, Consumer Services, and Software a plus&nbsp;</li></ul><ul><li>Must&nbsp;possess&nbsp;excellent business acumen and strong collaboration and influencing skill as well as ability to drive results&nbsp;</li></ul><ul><li>Strong analytical capability, including the ability to quickly learn new business models and&nbsp;identify&nbsp;trends in both existing and emerging industries&nbsp;</li></ul><ul><li>Expert financial and valuation skills and must be able to frame and guide financial analyses&nbsp;</li></ul><ul><li>Excellent project and process management skills and able to manage multiple projects simultaneously and drive results while working under tight deadlines&nbsp;</li></ul><ul><li>Strong written and verbal communication skills, including ability to distill complex issues quickly and summarize key implications to senior management&nbsp;</li></ul><ul><li>Strong leadership&nbsp;and interpersonal&nbsp;skills&nbsp;</li></ul><ul><li>Familiarity with&nbsp;PE, venture&nbsp;firms&nbsp;and investment banks</li></ul>Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

American Express

VP, M&A Strategy and Business Development

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.We are seeking an AI Product Manager to partner with our department’s AI leadership in executing our AI vision and strategy. Reporting to the Director of Strategic Enablement, you will collaborate closely with senior leaders to shape the AI product roadmap and deliver impactful AI and automation features. This role focuses on strong execution and influence driving product delivery and optimizing processes by working with cross-functional teams, rather than through direct managerial authority. You will leverage your expertise in AI and effective communication to lead through influence, ensuring our AI initiatives are successfully implemented and aligned with business goals.Key Accountabilities:<ul><li>Discover &amp; prioritize opportunities. Support discovery and prioritization with Global Tax leaders and SMEs; prepare option analyses (LLM apps, ML, Power Platform, RPA, integrations), quantify impact, and recommend sequencing in partnership with department leadership to inform the roadmap and business cases.</li><li>Deep process analysis. Execute hands-on process mapping (incl. POD/POA), rationalization, and document solution options with clear pros/cons and control implications; socialize and refine recommendations with leadership and control partners.</li><li>Requirements &amp; design. Lead day-to-day requirements (personas, user stories, acceptance criteria, data needs) and co-define success metrics (accuracy, precision/recall, latency, STP, ROI) with leadership guidance, ensuring clear traceability from goals to delivery.</li><li>Build with the enterprise. Act as Product Owner partnering with AET to leverage enterprise platforms; coordinate with architects, data engineers, and infra to design/build integrations, APIs, and interfaces as needed.</li><li>AI product delivery. Own backlog and sprint execution for assigned initiatives; drive end-to-end testing (functional, data quality, bias/fairness, privacy, security), organize parallel runs, and manage controlled rollouts through AET processes escalating risks/blocks promptly.</li><li>Model governance &amp; risk. Apply and operationalize enterprise guardrails for GenAI/ML (prompting, RAG, grounding, evaluation); partner with Model Risk, Privacy, and Controls to meet requirements; monitor performance and data/model drift, and coordinate retraining plans, maintaining audit evidence.</li><li>Change management &amp; enablement. Develop training assets and run enablement (playbooks, office hours); capture adoption feedback and metrics and iterate solutions guiding teams to adopt new capabilities in line with leadership’s plan.</li><li>Stakeholder management. Provide crisp, recurring status, risks, and dependencies to Finance leadership; propose mitigations, align decisions/action items, and chase blockers to resolution, escalating when needed.</li><li>Documentation &amp; reporting. Own Confluence documentation for assigned products (requirements, designs, test evidence, runbooks) and update bi-weekly summaries/scorecards and KPI dashboards, highlighting value realization and next actions.</li><li>eam leadership. Lead cross-functional workstreams through influence (no direct line management); mentor peers/junior PMs on best practices; coordinate vendor/consultant deliverables for assigned scope while aligning decisions with leadership.</li></ul>Minimum Qualifications:<ul><li>Experience &amp; AI Leadership: 8+ years of product management experience, with at least 5 years dedicated to AI/ML-driven products. This includes working on generative AI/LLM initiatives as well as traditional machine learning use cases, demonstrating an ability to drive cutting-edge AI solutions from concept to launch.</li><li>Strategic Product Delivery in Domain: Proven track record of leading end-to-end delivery of data/AI products in Finance, Tax, or FinTech domains (global experience preferred). You have successfully guided AI-powered solutions from idea through deployment in these environments, working closely with machine learning engineers, data scientists, and analytics teams.</li><li>AI/ML Knowledge &amp; Responsible AI: Strong understanding of the AI/ML model development lifecycle – from training data strategy and model development to evaluation metrics and deployment. While not necessarily a hands-on ML engineer, you are conversant in model performance metrics (e.g. accuracy, precision/recall) and MLOps practices for model deployment and maintenance. Committed to Responsible AI best practices, ensuring that models are developed and governed with ethics, fairness, and compliance in mind throughout their lifecycle.</li><li>Enterprise Platforms &amp; Data Tools: Familiarity with modern data platforms and cloud services. Comfortable leveraging public cloud ecosystems (Azure, AWS, GCP) and orchestrating data pipelines (ETL/ELT) to support AI initiatives. Experienced with data analytics and visualization tools (such as Power BI, Tableau or similar) to interpret and communicate data insights. (Exposure to enterprise low-code platforms like Microsoft Power Platform is a plus and indicative of an ability to integrate AI solutions within broader business workflows.)</li><li>Agile Methodology &amp; Team Leadership: Working knowledge of Agile product delivery and project management. Skilled at writing clear user stories, managing product backlogs, and conducting user acceptance testing (UAT). Experience leading cross-functional squads (combining engineering, data science, design, etc.) in a scrum or agile environment to iteratively deliver product improvements and value.</li><li>Communication &amp; Stakeholder Management: Excellent communication and interpersonal skills, especially in engaging with senior stakeholders and executives. Proven ability to synthesize complex technical concepts (like AI/ML model capabilities and limitations) and translate them into clear, compelling business terms. You can effectively articulate the business value of technical innovations, facilitate decision-making with non-technical leaders, and build consensus across diverse stakeholder groups.</li></ul>Preferred Qualifications:<ul><li>Advanced Education &amp; Certifications: An advanced degree in a relevant field (e.g., M.S. or Ph.D. in Data Science, Computer Science, or related technical field; MBA with a technology focus; etc.) is advantageous. Professional certifications in AI/ML, cloud computing, or product management (for example, AWS/GCP AI certifications, Agile/Scrum certification, or AI Product Management credentials) are a plus, indicating a commitment to continual learning.</li><li>Technical Background: Prior hands-on experience in software engineering, data science, or analytics is a strong plus. While this role is not an individual contributor technical position, a background in these areas helps in deeply understanding technical team concerns and fosters credibility when making product decisions involving complex AI/ML systems.</li><li>Enterprise &amp; Regulatory Experience: Experience deploying AI or data-driven solutions in enterprise and regulated environments is preferred. Familiarity with financial regulations, compliance standards, and data privacy requirements (e.g., handling of sensitive financial data, model risk management frameworks, or global data protection laws) will help ensure that AI products are implemented with the necessary governance and risk management.</li><li>Microsoft Power Platform &amp; Ecosystem: Hands-on experience with Microsoft’s Power Platform (Power BI, Power Apps, Power Automate) or similar enterprise automation and analytics platforms is a plus. Ability to leverage such tools for quick prototyping or integration of AI capabilities into existing business processes demonstrates a pragmatic approach to delivering value with AI.</li><li>Innovation &amp; Thought Leadership: A passion for innovation in AI/ML and a forward-looking mindset. Participation in the AI/ML community, such as presenting at industry conferences, publishing insights, or contributing to open-source projects, is valued as it shows you stay current with emerging trends (e.g., the latest in generative AI techniques) and can bring fresh ideas while still innovating responsibly within a business context.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

AI Product Manager - Taxation

American Express Travel Related Services Company, Inc. seeks Senior Managers, Data Analytics to analyze market trends and data to identify growth opportunities within the existing portfolio and with new lines of business. Perform growth strategy development for the business, identifying new spend opportunities and driving spend on card portfolios. Contribute to strategy execution for new business opportunities within an existing portfolio of accounts, prioritizing efforts across the portfolio. Track performance of portfolio of early-tenure customers, high-potential customers, and/or high-spending customers, marketing to and engaging customers by linking their business priorities to American Express’s value proposition. Contribute to purchase decisions, and track to ensure spend is captured. Liaise and coordinate with internal business partners, including sales support resources, to optimize the client and customer experience, contributing to growth on new and existing portfolios.Position requires a Bachelor’s degree in Business Administration, Finance, Marketing, Economics, Management Science and Engineering, Statistics, or a related field, and 3 years of experience with data and business analysis. Experience must include 1 year of experience with each of the following: performing data analysis to gain organizational insights and identify cost reductions; time-series analysis using statistical techniques and tools; leveraging MS Excel to structure data and generate models and reports; utilizing MS Excel, SQL, and big data platforms to structure data and generate models and reports; performing data analysis and forecasting using MS Excel, SAS, predictive models, and machine learning tools; and with programming using Hive, Python, R, SAS, SQL, and VBA. Telecommuting is available up to 2 days per week.Job Location: New York, NY &nbsp;&nbsp;Salary Range: $109,491.00 - $174,750.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees -&nbsp;Click here&nbsp;to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI #FB-DNI #IN-DNI #TW-DNI #GD-DNI

Senior Managers, Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The US Consumer Services (USCS) group is responsible for growing our consumer business worldwide, strengthening our global leadership position in the premium and travel space, and delivering exceptional, differentiated customer experiences.Within USCS’ Travel &amp; Lifestyle (TLS) team, the Global Lounge Experiences team is a high impact group, responsible for the strategic definition and delivery of the Global Lounge Collection benefit to Amex’s global premium Card Members. The Global Lounge Collection benefit encompasses the Centurion Lounge network and access to network lounges through partnerships (i.e., Delta, Priority Pass).The Global Lounge Operations Center of Excellence (COE) team is hiring for a Sr. Manager of Operator Strategy &amp; Analysis.&nbsp; The Lounge Operations COE supports the broader lounge operations infrastructure which includes capacity planning, training, facilities maintenance, new lounge/expansion planning, third-party contracts, and partnerships.&nbsp; The Sr. Manager of Operator Strategy &amp; Analysis will be responsible for the third-party service strategy of our proprietary American Express Centurion lounge assets. Key focus areas for this position will be operational financial analysis, vendor management/sourcing and performance management.&nbsp; This role will collaborate closely with the Global Lounge Experiences product and business development teams as well as various partners to drive strategic workforce initiatives.Key Responsibilities:<ul><li>Third-party service partner strategy: Create and manage strategy for third-party service partners across the Centurion Lounge operations network.</li><li>Financial Analysis: Monitor monthly financial performance; set up and manage financial reports to support projects and trend analysis.</li><li>Negotiation Strategy: Create and execute strategy for negotiations with third-party service partner(s)</li><li>Contract Management: Ongoing management of contracts to ensure performance complies with executed terms and ongoing compliance management.</li><li>Third-Party Partner Performance Monitoring: Define metrics, assess and evaluate partner performance to ensure they meet service quality and delivery standards.</li><li>Managing Partner Relationships: Lead ongoing business reviews</li></ul>Qualifications:We are looking for results-oriented candidates with the following qualifications:<ul><li>A curious, strategic, ambitious, self-starter who can drive results with minimal supervision</li><li>Proven track record navigating complex negotiations and challenging projects to drive results</li><li>Exceptional relationship, negotiation, and influencing skills; proven ability to drive results through collaboration with partners</li><li>Attention to detail and an ability to effectively prioritize and manage multiple projects</li><li>Superior verbal and written communication skills to communicate effectively across a variety of audiences and influence business decisions at all level</li><li>Excellent analytical, business &amp; financial skills with ability to develop and evaluate revenue models plus navigate opportunities and pivots through complex negotiations</li><li>Ability to manage multiple tasks through thoughtful project planning and follow through for timely completion</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager, Lounge Operator Strategy & Analysis

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Small Business Marketing Team is responsible for acquisition and customer engagement marketing for all Small Business Charge, Proprietary Lending and Co-Brand cards and Small Business Banking Products. &nbsp;&nbsp;The Analyst, Spend Growth &amp; Diversification Marketing will be a core member of the Customer Engagement Marketing Team and tasked with driving Card Member loyalty and engagement through industry-specific marketing programs. This is a crucial role, working in partnership with one other Analyst, to help lead the creation, execution, and promotion of targeted loyalty offers to capture spend across relevant industries where our Card Members do business. This Analyst will also help execute new loyalty offer strategies tailored to specific customer segments to test new ways (NextGen) to drive spend with new offer capabilities.This is an exciting position focused on driving loyalty through best-in-class marketing with a strong focus on innovation, creativity, and uncovering new opportunities. This role is ideal for you if you are a customer-centric, collaborative, and data-driven marketer that is eager to make a big impact on the business.Key Responsibilities:<ul><li>Own the end-to-end marketing execution for industry offer campaigns and NextGen spend offers across multiple Amex Offers platforms and partners</li><li>Collaborate with analytics on offer targeting and strategy</li><li>Own creative development and execution of digital marketing to amplify promotion of targeted spend offers to Card Members</li><li>Partner with internal teams (GMNS, Small Business Product, and Amex Offers) to align strategies on industry and enterprise focused initiatives</li><li>Maintain and analyze campaign performance to inform enhancements and optimization of future campaign strategies</li><li>Collaborate with the Senior Manager to design and implement strategic optimizations and new launches that influence the overall marketing strategy and how to better drive engagement and desired behaviors</li><li>Continually advance our strategy and performance by innovating our tactics and applying a test &amp; learn approach</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree with minimum 1-3 years of work experience in digital/email marketing</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively</li><li>Collaborative approach, and the ability to partner and influence effectively across band levels</li><li>Excellent analytical skills with the ability to make informed decisions and translate insights into winning strategies</li><li>Problem solver who can persevere through operational challenges and navigate a matrixed organization</li><li>Exceptional verbal and written communication skills</li><li>Passion for thinking outside the box and looking externally to find inspiration</li><li>A can-do mindset, willingness to learn, and desire to have fun &amp; create a strong team culture</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Analyst, Spend Growth & Diversification Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.How will you make an impact in this role?The Enterprise Business Learning team drives the growth of enterprise-critical capabilities that enable American Express to compete and lead in a rapidly changing environment. The Manager, Enterprise Business Learning &amp; Change Management will support the design and delivery of learning and change initiatives that build key business capabilities—particularly in AI literacy and application, risk and compliance awareness, and enterprise business acumen.This role operates at the intersection of enterprise transformation, learning strategy, and change enablement. The ideal candidate is a collaborative learning professional who can translate business priorities into impactful programs, manage cross-functional relationships, and help embed new skills and mindsets that advance organizational goals.Key Responsibilities<ul><li>Design and implement learning programs that enhance enterprise capabilities in areas such as AI literacy, risk and compliance, and business acumen.</li><li>Support change management activities to promote adoption of new enterprise skills, tools, and behaviors.</li><li>Collaborate with functional SMEs, transformation leads, and external vendors to co-create relevant and practical learning solutions.</li><li>Translate business priorities into targeted learning interventions that meet the needs of different colleague groups and levels.</li><li>Track and analyze program effectiveness, using data and feedback to inform continuous improvement.</li><li>Develop clear communications and storytelling materials to engage stakeholders and promote learning initiatives.</li><li>Work closely with Risk, Compliance, and Privacy partners to ensure learning and change programs align with governance standards.</li></ul>Experience<ul><li>5–7 years of experience in enterprise learning, organizational change, or capability development.</li><li>Demonstrated ability to develop and deliver large-scale learning programs that drive measurable colleague engagement and capability growth.</li><li>Working knowledge of AI concepts and emerging technologies, and interest in translating these into accessible learning experiences.</li><li>Familiarity with change management methodologies and their practical application in complex or regulated environments.</li><li>Strong project management, communication, and collaboration skills, with experience managing multiple stakeholders.</li><li>Ability to work effectively across teams in a matrixed organization and adapt in dynamic, fast-changing business contexts.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager, Business Learning & Change Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Digital Workplace Data AI/ML Automation Platform with GENAI capabilities aims to bring together the data from all Unified Workspace, Collaboration and Colleague Servicing platforms; combining this with HR, Information Security, and network datato provide real-time, meaningful insights in areas such as user experience, health scoring, productivity, and overall IT visibility. As the Engineering Director of the Digital Workplace SW &amp; Automations Platform, you will have responsibility for leading the engineering teams technically to develop the AI/ML, Automations, SW Ecosystem and GENAI platform and enhance it to provide personalization capabilities, analytics, and predictive analysis using AI/ML and GENAI.Our winning aspiration is to deliver the best Colleague digital experience. We simplify work and raise productivity by empowering Colleagues with the best digital tools and services.&nbsp;Opportunity for Impact&nbsp;&nbsp;Digital Workplace at American Express is entering into a new phase of technology transformation driven by opportunities to improve Colleague experience, raise productivity and collaboration, and drive operational efficiency of all service and infrastructure operations. If you have the talent and desire to deliver innovative products and services at a rapid pace, with hands on experience and strategic thinking, in areas of productivity and collaboration software suites, endpoint computing and security, mobile platforms, data management and analytics, and software engineering, join our leadership team to help with our transformation journey.&nbsp;&nbsp;Role and Responsibilities&nbsp;The AI//ML platform with GENAI capabilities is central to the future of how we work and improve colleague experience while identifying opportunities for improvement. As the leader of this group, you will: Create and manage a complex distributed data engineering pipeline at scale and manage its&nbsp;availability, throughputs, and security.<ul><li>Lead engineering teams and partner with Product&nbsp;Management&nbsp;to enhance the quality and outcomes of the data products&nbsp;including data analytics &amp; visualization&nbsp;</li><li>Strong stakeholder management skills, influencing skills to talk to business and technical stakeholders.</li><li>Lead&nbsp;the solutioning&nbsp;of&nbsp; Software and AI/ML&nbsp;models on the data&nbsp;to build meaningful insights&nbsp;&amp;&nbsp;predictive analysis&nbsp;</li><li>Work &amp; collaborate with Product Management and Digital Workplace teams to influence key decisions on architecture and implementation of scalable, reliable, and cost-effective AI/ML and Software platform</li><li>Bring thought leadership to advance the overall state of technology and customer focus for the platform</li><li>Introduce Engineering and AI/ML enterprise architectural paradigms and solutions into the portfolio.&nbsp;</li><li>Drive both high level and detailed design and conduct design reviews&nbsp;</li><li>Engage and work with cross-functional leaders to understand and help define business principles, goals and strategy within scope of responsibility.&nbsp;</li><li>Communicate to senior leaders regarding strategy direction and changes.&nbsp;</li><li>Mentor engineers and solution architects to ensure technology complexities are understood very clearly to implement solutions expeditiously with high quality&nbsp;</li><li>Manage delivery milestones, deployment cycles &amp; delivery of the overall AI/ML Platform’s roadmap</li><li>Enthusiasm for staying up-to-date with the latest advancements in AI, NLP, and large language models.</li><li>A portfolio showcasing previous language model projects, contributions to open-source projects, or relevant publications is a plus.</li><li>Build, inspire, and grow talented engineering teams that are responsible for designing and building AI and LLM solutions, and Analytics suits</li><li>Build culture of innovation, ownership, accountability, and customer focus&nbsp;</li><li>Contribute to the American Express&nbsp;Data Strategy. Working with other Technology teams to drive&nbsp;enterprise architectural solutions, define best practice at a company level and further develop skills and experience&nbsp;outside Digital Workplace.&nbsp;</li><li>Partner with the Digital Workplace&nbsp;technology&nbsp;teams to develop the&nbsp;AI/ML, SW Automations platform&nbsp;strategy across all products and channels.&nbsp;</li><li>Participate actively and constructively in agile team meetings and application reviews&nbsp;</li><li>Work directly with and learn from the business,&nbsp;product,&nbsp;and engineering leaders across the organization&nbsp;</li><li>Strengthen&nbsp;the collaboration with Industry partners/suppliers for more robust&nbsp;data&nbsp;solutions&nbsp;and&nbsp;market research&nbsp;for&nbsp;innovative&nbsp;solutions in this space. &nbsp;</li></ul>Professional Qualifications&nbsp;<ul><li>Demonstrated experience leading engineering teams in remote and distributed product engineering setup.</li><li>Experience writing software in Java, Python, Scala or similar.</li><li>Experience with data structures, algorithms, and software design.</li><li>Exposure to Data Science including Predictive Modelling.</li><li>Develop Algorithms in multilingual conversational systems.</li><li>Solve real-world scenarios for user commands and requests by identifying the right LLM models, tooling and frameworks.</li><li>Strong foundation in machine learning concepts and techniques, including deep learning architectures, natural language processing, and text generation.</li><li>Demonstrated ability to design, train, fine-tune, and optimize large language models for specific tasks.</li><li>Familiarity with data augmentation techniques to enhance model performance.</li><li>Knowledge of LLM operations , including evaluating model performance using appropriate metrics and benchmarks.</li><li>Ability to iterate and improve models based on evaluation results.</li><li>Experience in deploying language models in production environments and integrating them into applications, platforms, or services.</li><li>Exposure in building Predictive models using machine learning through all phases of development, from design through training, evaluation, validation, and implementation.</li><li>Experience with modern SW Engineering architectural patterns, distributed platforms, CI/CD processes, deployment, and vulnerability management.</li><li>Experience with modern AI/ML &amp; NLP Frameworks (e.g. Tensorflow), Dialogue Managers (e.g.Rasa), Search (e.g. Google Bert, GPT-3), Parsers (e.g. Dialogflow).</li><li>Extensive experience in designing and implementing large scale cloud-native platforms with high resiliency, availability,&nbsp;and reliability.&nbsp;</li><li>Strong experience in applications with high throughput and performance.</li><li>Experience with microservices architectures and service mesh technologies is preferred.</li><li>Hands on experience in the following environments is preferred:&nbsp;Java, Go, Vert.x, React, Envoy,&nbsp;gRPC,&nbsp;Protobuf, Postgres, CouchBase, Cassandra,&nbsp;Redis, Consul, Jenkins, Docker, Kubernetes, OpenShift, GitHub Actions, Drools, Elastic&nbsp;Stack, Kafka, Spark, ML.</li><li>Review architecture and provide technical guidance for engineers</li><li>Experience on various data architectures, latest tools, current and future trends in data engineering space especially Big Data, Streaming and Cloud technologies like GCP, AWS, Azure.</li><li>Hands on experience with Big Data technologies (Spark, Kafka, Hive, etc.) and have at least 1 Big data implementation on platforms like Cornerstone, Teradata, etc.</li><li>Experience with Visualization Tools like Tableau, Power BI, etc.</li><li>Experience with complex, high volume, multi-dimensional data, as well as ML/AI models for unstructured, structured, and streaming datasets.</li><li>Knowledge of cloud computing, including virtualization, hosted services, multi-tenant cloud infrastructures, storage systems, and content delivery networks</li><li>Exposure in building cloud-native platforms on modern tech stack: AWS, Java, Spring Framework, RESTful API, and container-based application.</li><li>Ability to learn new tools and paradigms in data engineering and science</li><li>Proven experience attracting, hiring, retaining, and leading top engineering talent.</li><li>Creative, passionate, and experienced leader of both technology and guiding teams.</li><li>IC Tech Architecture savvy (e.g., technical roadmap, system architecture, GENAI platform architecture etc.).</li><li>Experience with DevOps, reliability engineering, and platform monitoring</li><li>Well versed in AGILE, DevOps and Program Management methods</li><li>Bachelor’s degree with a preference for Computer Science, Master’s / Phd is a plus.&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director-Software Engineering - Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This role is part of Enterprise Digital, specifically the Enterprise Acquisition Product and Platform Team (EAPP). EAPP is centered around investing in the acquisition process and products to full growth and new accounts acquired across a range of products.&nbsp;OverviewWe are looking for a visionary and strategic&nbsp;Director of Acquisition Digital Product Management&nbsp;to lead a team of product managers focused on designing and optimizing digital acquisition journeys. In this role, you will be responsible for the strategy, execution, and performance of our acquisition experience across digital channels. You will manage a team of 4–6 product managers, ensuring seamless execution, cross-functional alignment, and continuous improvement of the acquisition funnel.This role is ideal for a leader who combines strategic thinking, digital expertise, and operational rigor to drive customer growth, deliver exceptional user experiences, and meet business goals in a compliant and customer-first way.Key Responsibilities<ul><li>Leadership &amp; Team Development<ul><li>Lead, mentor, and develop a team of 4–6 product managers, fostering a culture of innovation, accountability, and collaboration.</li><li>Establish clear goals, provide coaching, and ensure consistent delivery of high-quality digital products.</li></ul></li><li>Strategic Ownership<ul><li>Define the long-term vision and strategy for acquisition apply experiences, &nbsp;aligning with enterprise growth goals.</li><li>Partner with key stakeholders to create and deliver on the roadmap, setting priorities that balance business impact, customer needs, and regulatory requirements.</li></ul></li><li>Experience Management<ul><li>Oversee the end-to-end acquisition journey, ensuring it is seamless, accessible, and optimized for conversion.</li><li>Partner with Design and User Experience teams to drive human-centered design principles across all digital touchpoints.</li></ul></li><li>Operational Excellence<ul><li>Ensure acquisition journeys meet all accessibility, security, and compliance requirements.</li><li>Oversee quarterly control testing, RCSA activities, and policy alignment for acquisition experiences.</li><li>Drive measurement frameworks, reporting, and KPIs for acquisition funnel performance.</li></ul></li><li>Cross-Functional Collaboration<ul><li>Work closely with Analytics, Design , Marketing, Legal/Compliance, Engineering, and Operations to deliver cohesive and compliant acquisition experiences.</li><li>Serve as the primary business owner and advocate for the acquisition experience in enterprise forums.</li></ul></li><li>Innovation &amp; Growth<ul><li>Introduce new capabilities, testing strategies, and technologies to continuously improve acquisition.</li><li>Stay informed on digital trends and competitor strategies to keep the business at the forefront of customer acquisition.</li></ul></li></ul>Qualifications<ul><li>Bachelor’s degree required; MBA or advanced degree preferred.</li><li>5-8 years of experience in digital product management, with at least 3+ years in a leadership role managing product managers.</li><li>Proven track record of driving acquisition or growth initiatives at scale, ideally in a regulated industry.</li><li>Strong knowledge of digital funnels, conversion optimization, and data-driven decision-making.</li><li>Experience with A/B testing, analytics platforms, and customer feedback loops.</li><li>Deep familiarity with accessibility standards (WCAG) and regulatory considerations.</li><li>Exceptional leadership, communication, and stakeholder management skills.</li><li>Ability to balance strategy and execution, with a strong sense of accountability for results.</li></ul>Success in this role looks like:<ul><li>A high-performing team of empowered product managers delivering impactful results.</li><li>Acquisition journeys that are seamless, compliant, and continuously optimized for conversion.</li><li>Strong partnerships with marketing, technology, and compliance teams to accelerate delivery.</li><li>Clear visibility into performance, risk, and customer outcomes across acquisition channels.</li><li>Tangible growth in customer acquisition and digital adoption.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

142 Full Time Jobs in New York, NY, USA