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You Lead the Way. We’ve Got Your Back,&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Enterprise Data Management &amp; Products(EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.&nbsp; Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.&nbsp; By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.The Enterprise Data Office (EDO) is part of the Technology organization and sets the enterprise strategy for and delivery of critical data-related initiatives required to accelerate the ongoing digital transformation of American Express products and services, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.&nbsp;American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Senior Manager of Data Controls Design and Enablement.&nbsp; This role will support the identification, design, development, implementation, and management of robust data controls across the enterprise.&nbsp; Reporting to the Director, Data Controls Design and Enablement, this critical role will be instrumental in strengthening our data governance framework and mitigating key data risks within a complex and highly regulated financial services environment.&nbsp; This role will collaborate closely with business units, technology teams, and risk management functions to ensure the integrity, accuracy, and security of our valuable data assets.Key Responsibilities: <ul><li>Support the Director in the execution of the enterprise data control strategy by leading the identification and remediation of data control gaps across critical data domains</li><li>Design and implement effective data controls (preventative and detective),&nbsp;leveraging enterprise risk and control frameworks such as Risk and Control Self-Assessments (RCSA)</li><li>Partner with business units, technology teams, Business Unit data offices, data stewards, and compliance stakeholders to understand data flows,&nbsp;identify risk points, and define control implementation strategies</li><li>Contribute to the maintenance of a centralized data control inventory ensuring alignment with internal policies, regulatory expectations, and risk appetite</li><li>Work closely with the product and tech teams to define requirements for automated control monitoring, dashboards, and reporting solutions</li><li>Assist in the preparation and delivery of control performance metrics including KPIs and KRIs to key stakeholders</li><li>Participate in internal and external audits or regulatory reviews, providing documentation and responses&nbsp;regarding the data control environment</li><li>Support training and awareness initiatives by developing educational content related to data controls and best practices.</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in information technology, Data Management, Risk, Business Administration, or related field</li><li>5+ years of experience in data governance, data risk, internal controls, or audit in the financial services or highly regulated industry</li><li>Experience designing and implementing data controls</li><li>2+ years of experience leading teams or mentoring junior staff</li><li>Experience with enterprise risk and control frameworks such as RCSA or COSO.</li></ul>Preferred Qualifications:<ul><li>Working knowledge of financial services regulations and data compliance requirements (e.g., BCBS 239, CCAR, GDPR)</li><li>Strong analytical, problem-solving, and documentation skills</li><li>Effective verbal and written communication with the ability to present data and control findings to non-technical stakeholders</li><li>Familiarity with data governance tools and technologies (e.g., Collibra)</li><li>Experience working with data reporting and visualization tools (e.g., Tableau, Power BI)</li><li>Professional certifications such as CISA, CRISC, CDMP, or equivalent are a plus</li><li>Ability to manage multiple workstreams and meet deadlines in a dynamic, matrixed environment.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positionsWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager – Data Controls Design and Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Finance Technology Data &amp; Transformation (FTD&amp;T) is an integral part of the Finance organization with a mission to solve Finance's existing and evolving data needs by using Technology approved tools to build scalable, reliable, and flexible data structures.This position will have the primary responsibility to lead the end-to-end data analysis and documentation of process architecture to deliver value-added solutions for key stakeholders within the Finance organization at American Express. This role will assist FTD&amp;T product owners in determining the proper sources and processes for acquiring, enriching, and provisioning data required by Finance in the following major areas: Financial Reporting, Operational Reporting, Regulatory Reporting, Management Reporting and Advanced Analytics processes.The job’s focus will include the following activities:<ul><li>Analyze and document Finance process and system requirements</li><li>Define the functional design for data acquisition, enrichment, and provisioning</li><li>Partner with Finance stakeholders and Technology partners to design, build, test and deploy solutions to fulfill Finance process requirements</li><li>Test case and plan creation, execution, and coordination</li><li>Collaborate with product owners to implement data process controls and support ongoing process maintenance efforts</li></ul>How will you make an impact in this role?<ul><li>Finance process analysis </li><ul><li>Work with the Finance process owners and other teams to analyze and document their process requirements in terms of data, required transformations, and reporting/analytical output</li><li>Work with product owners to prioritize features and user stories for ongoing sprints and to manage a prioritized list of data requirements</li><li>Document processing requirements, including data and transaction volumes, scalability, security and performance requirements</li></ul><li>Solution Design </li><ul><li>Work with Technology, Finance partners, source system owners, and other stakeholders to locate the data required by Finance and ensure the data architecture design supports Finance’s reporting and analytics requirements</li><li>Identify required reference data needs and design the processes for collecting and maintaining reference data</li><li>Document future state Finance processes for data acquisition, enrichment, provisioning, and reporting</li></ul><li>Build/Deployment </li><ul><li>Work with Technology, Finance partners, source system owners, and other stakeholders to deploy solutions across the appropriate Finance user base</li><li>Build, test and deploy solutions to acquire, enrich and provision the required data and ensure data integrity, accuracy and completeness</li><li>Perform data validation as part of Finance user testing as needed</li><li>Perform systems integration and pre-user acceptance testing</li></ul><li>Data Controls and Ongoing Production Support </li><ul><li>Work with product owners to design and build ongoing data process controls by collaborating with Technology and Data Governance as needed</li><li>Investigate data anomalies and research ad-hoc data inquiries as part of ongoing production support</li></ul></ul>Minimum Qualifications<ul><li>Bachelor’s degree in FinTech, Information or Data Management, Engineering, or a related field</li><li>Knowledge of SQL and familiarity with query tools (Hive/BigQuery)</li><li>Basic understanding of Agile methodology and delivery concepts</li><li>Strong analytical and problem-solving skills as well as the ability to create impactful relationships with key stakeholders</li><li>Previous experience working closely with Technology teams to deploy systems to re-engineer processes and solve complex business problems</li><li>Strong written and verbal communication skills</li><li>Demonstrated organizational skills with the ability to meet critical deadlines and manage multiple projects simultaneously</li><li>Self-motivated, proactive, and dedicated to the delivery of high-quality service to consistently exceeds customers’ expectations </li><li>Positive attitude and demonstrated strength as a quick learner</li></ul>Preferred Qualifications<ul><li>Strong understanding of relational database concepts and experience working in a big data environment (Hadoop / Cornerstone).</li><li>Previous work experience in various Finance disciplines such as Accounting, Financial Reporting, Regulatory Reporting, Management Reporting, Treasury, Tax or Banking.</li><li>Understanding of the American Express businesses and processes at a high level.</li><li>Experience in membership rewards, co-brand products, and card benefits. </li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Financial Systems Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best.We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Colleague Services organization at American Express plays a critical role in providing the best-in-class services, capabilities, data, and insights that enable a great colleague experience. The organization builds and evolves essential foundational and operational products and services to enable Colleague Experience Group (CEG) and the business. This is an exciting opportunity to be a key contributing member of the Colleague Servicing Organization.The Payroll Services Some of these roles responsible:<ul><li>Provide guidance in the strategy, design, and maintenance of the Dayforce system</li><li>Oversee the daily operation of the Dayforce system</li><li>Responsible for auditing all Dayforce Payroll/Time &amp; Labor system configuration</li><li>Create all system configuration documentation and maintain accordingly</li><li>Monitor Payroll/Time &amp; Labor compliance regulations for system impact</li><li>Consult with key stakeholders to ensure data integrity and system testing outcomes</li><li>Collaboration with Payroll Manager, Tax Manager- New compliance regulations</li><li>Drive system learning for current and new American Express payroll colleagues</li><li>Creation and maintenance of Standard Operating Procedures documentation</li><li>Drive Compliance utilizing SOX controls and audits</li><li>Validate all interfaces and data transmission between all tangent systems</li><li>Form strong collaboration with American Express departments that are connected to payroll production and system</li><li>Apply knowledge of Dayforce system and reporting capabilities to create analytics / data request</li><li>Define and manager system security standards and maintain appropriate records and roles</li><li>Serve as primary contact for Dayforce team</li><li>Lead cross function projects.</li></ul>Qualifications:<ul><li>Bachelor’s degree or equivalent experience</li><li>Minimum of 5-7 years’ experience managing payroll tax.</li><li>Knowledge of HR/Payroll/Time &amp; Labor Systems, &amp; Compliance Enforcement through system configuration</li><li>Minimum of 3-4 years’ experience on Dayforce</li><li>Experience with global and US data privacy</li></ul>&nbsp;Competencies/Skills Required:<ul><li>Strong analytical background &amp; critical thinking ability</li><li>Use formal project management skills to execute maintenance and updates</li><li>Responsiveness to organizational changes and transformational efforts</li><li>Demonstrated ability maintaining Standard Operating Procedures (SOPs) for ongoing processing requirements</li><li>Proven problem solving and decision-making abilities</li><li>Team player with a positive attitude</li><li>Excellent oral and written communication skills</li><li>Proficient computer skills (MS Word, Excel, Access, Power Point, Visio)</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Payroll Tax Team Lead

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Merchant &amp; Network Services (GMNS) brings together American Express' merchant-and-network related businesses to enable a sharp focus on using the power of our network to provide unique value to all our mutual customers. The organization manages the relationships with the millions of merchants around the world that accepts American Express and runs the company’s payment network and manages bank partnerships globally.Network &amp; Acquirer Solutions (NAS) within GMNS drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year. The Acquirer Digital Product &amp; Capability team within NAS organization is at the heart of the proprietary transaction process.&nbsp; We power billions of transactions resulting in merchants being paid and continuing to welcome American Express cardmembers and their cards. The Digital Merchant Experience (DMX) team is dedicated to helping American Express to leverage enterprise-wide capabilities and assets to strengthen our digital servicing products and become an essential part of our customers’ digital lives.About the roleReporting to the Director of Digital Merchant Experience (Core Servicing Products), the Senior Manager, Digital Product Management will be responsible for delivering the self-servicing experiences that Merchants leverage to manage their Amex relationship. This role is part of a broader team that provides the digital tools, insights and support to help merchants of all sizes manage every aspect of their American Express relationship securely and efficiently.The Senior Manager, Digital Product Management has ultimate responsibility for delivering the product backlog working with business, markets, compliance, design and engineering to realize the product vision driving a well-managed development roadmap with set release cycles. This role will be integral for transforming the Digital Self-Servicing experience building value-ad capabilities for DMX Customers. This is an evolving space and offers an exciting opportunity to chart a strategic course for Amex to back our merchants through effective and engaging digital products.You will work among high performing product, process, and engineering teams obsessed with problem solving. You will have a passion to drill down to the core problem statement for our customers and offer digital solutions. Working with our partners you will develop Capability roadmaps and prioritize features that optimize shareholder value while solving customer problems. You will enjoy being challenged in a fun, collaborative, diverse, and inclusive team environment.Key Job Responsibilities:&nbsp;<ul><li>Define product vision, strategy &amp; roadmap understanding end user needs to enable intuitive and value-ad digital experience</li><li>Continuously engage with partners and stakeholders to review growth opportunities for the product to increase digital engagement</li><li>Leverage quantitative and qualitative data to understand customer behavior to drive informed product decisions</li><li>Demonstrate learning agility, ability to make decisions quickly and with the highest level of integrity</li><li>Extensive experience developing new product concepts, managing a complex backlog, and working closely with scrum teams to assess development feasibility</li><li>Managing the product life cycle from strategic planning to tactical execution closely partnering with business, design and engineering teams</li><li>Define OKRs, collect and report product metrics that are clear and concise to articulate the impact of decisions and growth projections</li><li>Partner closely with Technologies to translate Business requirements into solutions that meet customer’s needs.</li><li>Work closely with your partners and colleagues to create and maintain a feature backlog</li><li>Assess value, develop use cases and prioritize features and user stories to ensure that work focuses on those with maximum value that are aligned with the product strategy</li><li>Craft high quality user stories with robust acceptance criteria</li><li>Take a leading role in the iteration planning and product release plans, creating clear sprint/increment goals</li><li>Take a leading role in delivery of features as they progress through the development lifecycle, mitigating impediments and tracking completion against sprint/increment goals</li><li>In-depth knowledge of Agile processes and principles: backlog refinement, sprint planning, writing user stories, MVP, sprint demos</li><li>Keep up to date with industry, competitor, Agile/SAFe methodologies and new trends</li><li>Create and implement go to market strategy working with all stakeholders</li></ul>Minimum Qualifications<ul><li>5+ years’ experience as a product owner or manager within a user-centric, digital product development team</li><li>Ability to analyze user experience metrics to determine priorities, opportunities, and issues with product</li><li>Experience building digital products</li><li>Exceptional interpersonal, leadership and influencing skills with the ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders (business, engineering, compliance, etc.,)</li><li>Excellent written and verbal communication skills</li><li>Highly organized with a can-do attitude</li><li>Ability to put enterprise thinking first, connect the role’s agenda to enterprise priorities and balance the needs of customers, partners, colleagues &amp; shareholders</li><li>Demonstrated teamwork and excellent collaboration skills</li><li>Demonstrated ability to self-start, carve opportunities out of ambiguity and operate with a high degree of independence</li><li>Experience with Agile methodologies including Scrum, Kanban and SAFe</li><li>Demonstrated ability to adapt and lead through changing and conflicting priorities - Self-starter who is highly comfortable with ambiguity</li><li>Bachelor's Degree preferred or relevant years of professional experience</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express engages with thousands of third parties to provide goods and services. To ensure we protect our brand, avoid financial impact and adhere to various laws and regulations, all high-risk third parties are subject to risk management throughout the third-party lifecycle.The GSM Third-Party Center of Excellence (COE) Reporting &amp; Analytics team is responsible for the data management, transformation, analysis, and visualization of insights in support of the third-party management program. This team produces reporting and analytics for various stakeholders including the Third-Party COE, AXP Business Units, Management Committees and Risk Subject Matter Experts.Our Third-Party COE Reporting &amp; Analytics&nbsp;team not only understands how process, technology and systems work, but how the information is used to generate valuable and actionable insights for our program stakeholders. &nbsp;So, if you’re interested in a career in analytics, machine learning and data strategy, creating breakthrough analytical products and making an impact on our internal customers and third parties, look no further.How will you make an impact in this role?&nbsp;In this role as Data Analyst, the successful candidate will be responsible for understanding analytical requirements, data transformation, applying statistical tools and ML applications and data visualization for the Third-Party COE. The candidate will drive success of the analytical reports by working closely with program stakeholders, maintaining a strong project management framework, developing transformation logic, and providing value-added reporting.<ul><li>Drive Analytical capabilities in support of GSM and AXP Business Units</li><li>Analyze the existing environment and derive opportunities, recommend alternative solutions to technical problems.</li><li>Deliver high quality and accurate results in a timely manner.</li><li>Enhancing data collection procedures to include information that is relevant for building analytic models and systems.</li><li>Processing, cleansing, and verifying the integrity of data used for analysis.</li><li>Propose and implement solutions to ad-hoc business problems, working independently to leverage data, drive insights, and presenting results in a clear and concise manner.</li><li>Predictive Analysis and visualization </li><li>Data mining using state-of-the-art methods.</li><li>Creating automated anomaly detection systems and constant tracking of its performance</li><li>Meticulous attention to details while preserving the goal and timeframe of end products</li><li>Translate requirements into concepts and user experience design – associate with stakeholders/ business partners to enhance design suggestions.</li><li>Drive Data strategy initiatives</li></ul>Minimum Qualifications<ul><li>2+ years of experience in analytics.</li><li>Bachelor’s or master’s degree relevant to the industry (other credentials will be a plus)</li><li>Strong analytical bend and experience on analytics tools in Excel, Tableau, SQL, Alteryx etc. </li><li>Proficiency in dealing with large quantities of complex data and ability to derive actionable insights. </li><li>Strong communication and relationship building skills.</li><li>Prior project management experience, with proven ability to create powerful analytics and reporting is a must.</li><li>Proven strong performance behavior in previous role.</li><li>Excellent Visual Design skills with sensitivity to user-system interaction – experience in developing reporting solutions towards complex multi-paneled, interactive dashboards.</li></ul>Preferred Qualifications<ul><li>Third-party risk reporting knowledge would be preferred.</li><li>Ability to communicate complex ideas in a simple manner to a global audience.</li><li>Independent and self-motivated, capable of executing under uncertainty with multiple priorities, in a fast-paced environment.</li></ul>Salary Range: $70,000.00 to $135,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp;visa sponsorship for these positions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Data Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American ExpressOur industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.As part of the Global Financial Operations &nbsp;(GFO) Organization within Corporate Controllership, this role is responsible for enabling and promoting financial integrity across American Express’s systems for the Finance organization. Global Financial Initiatives and Integrity (GFII) team plays a critical role supporting Business and Finance driven initiatives by ensuring the ongoing integrity of the Company’s accounting and financial reporting (as required by AEMP 16, American Express’s internal management policy that defines a consistent standard for control and financial reporting requirements that must be established during any technology change).&nbsp; GFII team is organized under the following key pillars: Global Loyalty &amp; Benefits, Network, &amp; Banking; Global AR, Merchant, &amp; Enterprise Transformation; and Strategy &amp; GFII Program Management Office (PMO). This role will primarily be supporting Global Loyalty &amp; Benefits initiatives.This role, Manager, GFII will be responsible for leading multiple project initiatives which will include assessing impacts, providing analysis, creating robust project plans, defining Finance requirements, developing user stories, and advising system controls to be in place to ensure financial integrity of accounting and reporting. The GFII Manager is highly collaborative, detail oriented, with strong leadership, communication, and relationship building skills.Job Responsibilities:<ul><li>Ensure compliance to AEMP 16 and all other relevant AXP and Finance policies</li><li>Lead and develop Financial System Analyst(s) and create an inclusive culture that understands other’s viewpoints and empowers colleague </li><li>Lead and drive Finance’s accounting and reporting requirements in the Company’s technology modernization and business initiatives</li><li>Understand end-to-end Finance processes and products and partner with Business, Technology, and Finance teams to drive prioritization and delivery of Finance requirements that enable transformation of Finance processes through increased automation </li><li>Define requirements for application controls to ensure accurate, complete, and timely financial reporting</li><li>Define accounting requirements in consultation with Segment and Market Controllership</li><li>Develop testing strategy and test cases. Conduct user acceptance testing, produce test results, and prioritize defects and enhancements require for initiatives</li><li>Support automation of core GFII processes</li><li>Execute strong project governance through effective change management, delivery of regular status updates to stakeholders and leaders, and proactive identification and communication of project and operational risks to leadership and key partners to remediate</li><li>Partner with Finance process owner to provide post implementation support</li></ul>Minimum Qualifications:<ul><li>Bachelor's or Master's Degree in Accounting, Computer Science, Information Systems</li><li>Understanding of US GAAP requirements and financial control principles and practices</li><li>Experience in defining system development requirements and designing and deploying Finance solutions</li><li>Experienced in Agile delivery concepts or other project management methodologies</li><li>Strong fin-tech skills with ability to define system requirements, and design and implement Finance systems </li><li>Knowledge of testing approaches and application of controls in a technology environment</li><li>Demonstrated critical thinking, complex problem solving skills, and transformation mindset</li><li>Ability to convert strategic vision into clear project outcomes including skills to analyze highly complex processes, data volume and translate into project steps</li><li>Strong data analytics and system controls skills with ability to understand how these impact accounting and financial reporting processes</li><li>Ability to be flexible, prioritize multiple demands, and strategically influence in a matrixed organization</li><li>Strong relationship building and conflict resolution skills</li><li>Strong written and verbal communication skills</li><li>Being self-motivated, enthusiastic, and able to manage time effectively</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Financial Systems

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Automotive Service Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h3>This compensation range for this position is $27.00 - 46.00 per flat rate hour based on experience, education, and certifications. </h3>Join our team of passionate Automotive Service Technicians at Chevrolet of Arrowhead where your skills are not only valued, but also cultivated for long-term growth and success. We offer an Air-Conditioned and modern, state-of-the-art facility with tenured service technicians and advisors in our busy shop! Here's why AutoNation is the ultimate destination for automotive professionals:<ul><li>Paid Training Opportunities: Elevate your expertise with paid OEM training, unlocking new levels of success and earning potential on our technician wage grid.</li><li>Longevity Bonus and Efficiency Incentives&nbsp;</li><li>Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.</li><li>Defined Career Paths: Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement across sales, service, management, and corporate&nbsp;</li><li>Benefits On Day One: AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.</li><li>Drive a Strong Customer Pay Business: Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.</li><li>Generous Employee/Technicians Referral Programs (based on position)</li><li>Employee Discounts on purchases, parts, and service&nbsp;</li></ul>Position OverviewAs an Auto Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers. In this role, you’ll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers. What are the day-to-day responsibilities?<ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul>&nbsp; How will I know if I am successful?<h3>The performance of a Certified Technician is measured by achieving:</h3><ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul>&nbsp; What are the requirements for this job<ul><li>High School diploma or equivalent</li><li>3+ years experience as a dealership certified automotive technician (transmission experience preferred)</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul>&nbsp; What are the opportunities for career growth?<h3>Our Associates have many choices for career growth and development after success in a Service Technician role. &nbsp;Opportunities may include:</h3><ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Certified Automotive Service Technician - Chevrolet of Arrowhead

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Fleet Sales Associate has the opportunity to identify, consult and sell vehicles to fleet account customers.&nbsp; This role will work within the business community and local government agencies to build relationships and drive vehicle purchase programs in a business-to-business environment.&nbsp; The goal is to create an exceptional vehicle-buying experience to build customer loyalty and referral business to AutoNation. &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Developing prospects for potential fleet business</li><li>Cold-calling prospects to build relationships and determine vehicle needs for their business</li><li>Following-up as needed prospects to develop fleet accounts</li><li>Using a consultative selling process to match the best vehicle to the Customer needs</li><li>Creating a great vehicle delivery experience for the Customer</li><li>Following up with fleet customers to ensure satisfaction and continued loyalty</li><li>Setting and achieving targeted sales goals</li><li>Gaining superior product knowledge to effectively help Customers</li><li>Transition Customers to the Service Department to support their ownership experience</li><li>Providing an exceptional Customer experience to drive loyalty</li></ul><h2>&nbsp; How will I know if I am successful?</h2><ul><li>The performance of a Fleet Sales Associate is measured by achieving:</li><li>Targeted prospect conversions to fleet accounts</li><li>Targeted unit sales and profit</li><li>Targeted Customer Satisfaction Index</li></ul><h2>&nbsp; What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior business-to-business sales experience preferred but not required</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h2>&nbsp; What are the opportunities for career growth?</h2><ul><li>Our Associates have many choices for career growth and development after success in a Fleet Sales Associate role. &nbsp;Opportunities may include:</li><li>Fleet Sales Manager</li><li>Financial Services Manager</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Fleet Sales Associate - Ford Scottsdale

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The&nbsp;Master Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h3>This compensation range for this position is $42.00+ per flat rate hour which is a combination of hourly and bonus pay. </h3>Join our team of passionate Automotive Service Technicians at Chrysler Dodge Jeep Ram &amp; Fiat in North Phoenix, AZ where your skills are not only valued, but also cultivated for long-term growth and success. We offer an Air-Conditioned and modern, state-of-the-art facility with tenured service technicians and advisors in our busy shop! Here's why AutoNation is the ultimate destination for automotive professionals:<ul><li>Paid Training Opportunities: Elevate your expertise with paid OEM training, unlocking new levels of success and earning potential on our technician wage grid.</li><li>Longevity Bonus and Efficiency Incentives&nbsp;</li><li>Generous PTO/Vacation Policy: Enjoy a comprehensive paid time off policy for a healthy work-life balance.</li><li>Defined Career Paths: Experience a workplace with structured career paths, offering clear milestones and opportunities for advancement across sales, service, management, and corporate&nbsp;</li><li>Benefits On Day One: AutoNation prioritizes your well-being with robust health insurance options for you and your loved ones.</li><li>Drive a Strong Customer Pay Business: Join a team focused on driving a strong customer pay business where your expertise contributes to exceptional customer experiences.</li><li>Generous Employee/Technicians Referral Programs (based on position)</li><li>Employee Discounts on purchases, parts, and service&nbsp;</li></ul>Position OverviewAt AutoNation, getting customers back on the road is what drives us. We’re looking for an Auto Technician or Auto Mechanic to join our team, and we’re interested in talking to candidates at an experienced level. As an Auto Technician, you’ll perform vehicle repairs as assigned in accordance with dealer and factory standards. Your attention to detail make you a valuable asset to the team as you ensure repairs are completed on time, and deliver top-notch work to delight our customers. In this role, you’ll interact daily with Customers, Service Advisors, other Technicians, Parts Associates, Cashiers, Sales Associates and Managers. What are the day-to-day responsibilities?<ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul>How will I know if I am successful?The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul>What are the requirements for this job?<ul><li>High School diploma or equivalent</li><li>5-7 years experience as an automotive technician</li><li>ASE or OEM Master Certified Preferred</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul>What are the opportunities for career growth?Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

Master Technician - Domestic - CDJR of North Phoenix

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. So what do you say? Are you ready to be part of something big?The Parts Associate has the opportunity to interact with external automotive service providers to sell wholesale manufacturer parts. The goal is to create an exceptional experience to build Customer loyalty to AutoNation.What are the day-to-day responsibilities?<ul><li>Identifying business opportunities to grow parts wholesale business through prospecting and sourcing of new customers using internal and external sales leads.</li><li>Building relationships with parts wholesale Customers to meet their needs and provide an excellent Customer experience.</li><li>Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry.</li><li>Provide Customers with needed information and offer additional sales opportunities.</li><li>Accurately price parts and accessories.</li><li>Stock incoming inventory in the correct location.</li><li>Maintain the parts department in clean and orderly manner.</li><li>Create and maintain merchandising display to promote product sales.</li></ul>How will I know if I am successful?<ul><li>The performance of a Parts Associate is measured by achieving:</li><li>Targeted new prospect</li><li>Targeted unit sales and profit</li><li>Targeted Customer Satisfaction</li></ul>What are the requirements for this job?<ul><li>High School diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Prior parts sales experience preferred</li><li>Demonstrated communication and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Valid in-state drivers license and have and maintain an acceptable, safe driving record</li></ul>What are the opportunities for career growth?<ul><li>Our Associates have many choices for career growth and development after success in a Parts Associate role. Opportunities may include:</li><li>Assistant Parts Manager</li><li>Service Advisor</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

124 Full Time Jobs in Phoenix, AZ, USA