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The Role: Seeking a Logistics Technician based in Merrimack, NH. The successful candidate will be responsible for providing main logistical and operational support for all hardware assets in the Merrimack Region. We are looking for a detailed and team-oriented individual who is energized and working in a fast-paced environment is a must. Candidate must be organized and enjoy inventory management. Experience working in large deployments and rolling out hardware on a large scale is beneficial. Responsibilities: <ul> <li>Logistics Support – maintain hardware inventory of computers, monitors, phones, keyboards, mice, etc.</li> <li>Follow established procedures from Central Logistics for logging all equipment in and out</li> <li>Always maintain a clean Logistics room, areas/shelves clearly labeled</li> <li>Taking ownership of the lab to ensure processes/policies are being applied, making changes to these processes to provide a better customer service experience.</li> <li>Responsible for ensuring all techs are following process\policies in Secure Stock Rooms, Lab Rooms, Storage Rooms, Guru Bars</li> <li>Receive and process hardware in tracking system as deliveries arrive. </li> <li>Open “broken hardware” requests with vendors and track until completion</li> <li>Hardware arrival – check “Legal Holds” data and perform data backup when identified</li> <li>Support critical Service Level Agreements with timely and accurate execution of support requests via our ticketing and tracking systems. Ex. Assign devices for New Hires, Break-fix, PC Refresh</li> <li>Quarterly Physical Inventory of all equipment in the room</li> <li>Place equipment orders on behalf of associates as necessary</li> <li>Computer wiping – ensure all older devices set for disposal are wiped and log file captured</li> <li>Dispose of old equipment through our vendor, process is audited, tracked very closely</li> <li>Work with Central Logistics to request equipment.</li> <li>Adherence to reporting and escalation procedures.</li> <li>Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects.</li> <li>Working in conjunction with technical and non-technical personnel to successfully finish the requests.</li> <li>Special assignments and other work related duties as required by management.</li> <li>Ensuring all documentation is kept updated, as well as build new documentation as needed</li> <li>Computer Builds – maintain a supply of computers loaded with specific image</li> </ul> Education and Experience: <ul> <li>Associates Degree and/or 2+ years knowledge of Logistics experience and computer hardware</li> <li>A+ certification is a plus</li> </ul> Skills and Knowledge: <ul> <li>Knowledge in working in SharePoint/Excel with formulas a plus</li> <li>A detailed oriented self-starter with good written and verbal communications skills, along with the ability to pre-plan, organize, prioritize, and multitask.</li> <li>Knowledge of Windows Operating Systems, Mac OS and Client Hardware.</li> <li>Ability to excel in a change-controlled environment.</li> <li>Superior analytical and communication skills.</li> <li>Ability to work effectively with client and other groups.</li> <li>Ability to think independently to meet goals based on requirements.</li> </ul>

Fidelity TalentSource

Logistics Technician

We are looking for a Software Engineer with 5-8 years of Java/Spring development experience to join our Benefits Validation Squad. This team plays a crucial role in maintaining the quality of migrations and ensuring seamless and scalable data migration. The ideal candidate will have a Degree in Computer Science and a strong foundation in building and deploying cloud-based applications. The Expertise You Have: •5-8 years of Java/ Spring development experience. •2+ years of design experience. •Bachelor’s Degree (Computer Science or related fields) The Skills You Bring: • Experience in building and deploying applications served in the cloud. • Strong microservices experience. • Proficiency in developing Java/Spring RESTful APIs, with experience in Java 8 and Spring/Spring Boot. • Experience in Server-Side Java, J2EE, REST, SQL, JUnit, and Tomcat, and in Client-Side technologies such as HTML5, Angular, JavaScript, CSS, and JSON. • Familiarity with infrastructure technologies (e.g., Kubernetes, Kafka, MSSQL, DataDog). • Experience with relational and NoSQL databases (PostgreSQL, MySQL, Oracle, MongoDB). • Hands-on experience with CI/CD tools (Jenkins, UDeploy), containerization (Docker), and version control (GIT, GitHub, gitflow). • Exposure to cloud platforms like AWS or Azure (preferred). • Understanding of authentication and authorization mechanismsWe are looking for a Software Engineer with 2-6 years of Java/Spring development experience to join our Benefits Validation Squad. This team plays a crucial role in maintaining the quality of migrations and ensuring seamless and scalable data migration. The ideal candidate will have a Degree in Computer Science and a strong foundation in building and deploying cloud-based applications. Mentoring and Leadership: · Actively mentor junior developers, providing guidance on technical challenges and code reviews · Champion clean, maintainable, and well-documented code. Promote best practices in testing, design patterns, and secure coding. · Work closely with other squads and stakeholders to align on architecture, dependencies, and shared goals. · Contribute to CI/CD pipeline improvements, infrastructure automation, and monitoring strategies to ensure high availability and performance. · Help onboard new team members by sharing domain knowledge, tools, and processes to accelerate their productivity. · Lead by example in design discussions, technical decision-making, and driving innovation within the team. · Identify opportunities for process optimization, technical debt reduction, and performance enhancements. The Value You Deliver: · Perform object-oriented analysis and design using Object Modeling and Sequence Diagrams. · Develop and debug Java code using Spring, Spring Batch, Spring REST, Spring Boot, and Drools. · Write complex PostgreSQL queries and functions. · Build containerized, cloud-native applications. · Create and maintain technical documentation for software projects. · Track and manage tasks using Jira. · Collaborate with business partners to understand requirements and deliver effective technical solutions. · Participate in architecture, design, and implementation discussions. · Ensure quality in all deliverables through structured code, comprehensive testing, and adherence to business requirements.

Full Stack Engineer

Role Summary The Delivery Enablement Lead is a strategic execution leader embedded within product development teams, responsible for orchestrating end-to-end delivery within a team or across multiple teams and initiatives. This role blends agile delivery expertise with project management discipline to drive predictable, customer-centric outcomes. The Lead partners with product and technology leadership to align roadmaps, manage dependencies, and optimize delivery effectiveness. Key Responsibilities <ul> <li>Delivery Leadership: Coordinate multi-team delivery efforts, manage dependencies, risks, and release planning to ensure seamless execution. </li></ul> <ul> <li>Agile &amp; Project Expertise: Apply fit-for-purpose delivery methodologies (Scrum, Kanban, Lean, etc.) and project management practices to support planning, prioritization, and forecasting. </li></ul> <ul> <li>Strategic Partnership: Collaborate with product and technology leaders to align delivery plans with product vision, KPIs, and customer feedback. </li></ul> <ul> <li>Execution Excellence: Monitor progress, manage scope, and ensure delivery against milestones and business value targets. </li></ul> <ul> <li>Data-Driven Enablement: Use delivery metrics and historical trends to inform planning, identify improvement opportunities, and drive process optimization. </li></ul> <ul> <li>Team Empowerment: Mentor delivery professionals, promote shared accountability, and foster a culture of continuous improvement. </li></ul> <ul> <li>Governance &amp; Quality: Ensure adherence to enterprise standards, manage tech debt, and support business readiness and release success. </li></ul> Qualifications <ul> <li>Relevant proven experience and training/certification in delivery frameworks and methodologies (agile delivery, project management, etc.) </li></ul> <ul> <li>Minimum of 5 years’ experience working directly to plan and drive the execution of technology delivery within a team or across multiple teams </li></ul> <ul> <li>Excellent facilitation, planning, and stakeholder engagement skills </li></ul> <ul> <li>Ability to lead through influence and drive cross-functional alignment </li></ul> <ul> <li>Strong experience with delivery metrics, forecasting, and capacity planning </li></ul> <ul> <li>Familiarity with scaled delivery practices and enterprise governance </li></ul> Success Measures <ul> <li>Predictable delivery of business and customer outcomes </li></ul> <ul> <li>Increased delivery efficiency and reduced impediments </li></ul> <ul> <li>Strong stakeholder satisfaction and team engagement </li></ul> <ul> <li>Adoption of delivery standards and continuous improvement practices </li></ul>

Scrum Master

Be a part of a development team building out the next generation of business intelligence and support tools for Fidelity Capital Markets. As a full stack developer you will use your technical skills to deliver critical applications. <h3>The Team</h3> The FCM Business Intelligence team is unique within Capital Markets supporting executive leadership and every business unit within. Applications owned by this team support client onboarding and management, trade analysis, commission calculation, and financial reporting. <h3>The Expertise You Have</h3> <ul> <li>BS or higher in Computer Science or Information Systems </li><li>8 years of experience in application development or software engineering </li></ul> <h3>The Skills You Bring</h3> <ul> <li>You will be proficient in traditional full stack technologies like Linux, Oracle, SQL, Snowflake, XML/XSLT, JavaScript, Java, Angular, Spring Boot, Python, Kubernetes, Apache, Tomcat, JQuery, CSS, Bootstrap, and HTML5. </li><li>You will have experience developing and deploying AWS native applications. </li><li>You will have experience using development and team tools such as Jira, IntelliJ, Eclipse, Datadog, GIT, and Jenkins </li><li>You will be familiar with Institutional and Capital Markets products such as prime brokerage, fixed income, and equities </li><li>Within this space, you will have related experience to trade operations and post trade analysis, profit/loss analysis, customer relationship management, and compliance/supervisory reporting </li><li>You will have experience working in Scrum Agile and Agile@Scale product development environments </li><li>You will be comfortable collaborating with business product owners, end users, and other technology teams </li><li>Most importantly, you will be nimble and able to adapt to emerging technologies and trends. </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Listening to product owners to understand the business value they want to deliver </li><li>Analyzing and designing the technology solutions </li><li>Collaborating with technology teams to implement, test, and demonstrate those solutions </li></ul>

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Sailpoint Engineer to work in the Cyber Security Business unit in Westlake, TX! <h3>Sailpoint Engineer</h3> In this position you will join Fidelity’s Enterprise Cybersecurity business unit as a member of the Workforce Identity &amp; Access Management product line team. We are a dynamic, high visibility team that provides access lifecycle control solutions for all of Fidelity’s business units. We are seeking motivated Sailpoint Engineer to design and develop an enterprise SailPoint IdentityIQ based solution that will offer improved management of access rights across our global enterprise. <h3>The Team</h3> The Workforce Identity &amp; Access Management product line team provides provisioning, lifecycle management and control assessment solutions to technology teams and applications across Fidelity’s business units. We are responsible for providing capabilities that provide secure, stable access in a manner which ultimately improves Fidelity’s risk posture, ensures compliance with policy standards, and reduces the overall cybersecurity threat landscape facing the firm. <h3>The Expertise You Have </h3> <ul> <li>B.S.in Computer Science preferred, Engineering / Mathematics or comparable </li><li>8+ years of experience in building and developing using SailPoint IdentityIQ product </li><li>Expertise onboarding applications, Lifecycle events, Certifications, Roles in SailPoint IdentityIQ produc </li><li>Hands on experience with automation &amp; pipeline implementation (Testing, Continuous Integration / Continuous Delivery pipeline) </li></ul> <h3>The Skills You Bring</h3> <ul> <li>You have hands-on experience in designing and developing using the following technologies: </li><li>Expertise working with Sailpoint Identity IQ platform - Lifecycle Manager, Certifications, Roles, Joiner/Mover/Leaver events </li><li>Expertise onboarding applications with connectors like Active Directory, JDBC, SCIM 2.0, Azure Active Directory </li><li>Programming expertise with the following programming languages: Java, BeanShell/JavaScript, Angular, SQL. </li><li>Expertise developing using XML, JSON, REST, SQL, Web and Application Servers like Tomcat. </li><li>Expertise developing API’s (REST, SCIM) leveraging Java based development </li><li>Experience in building, installing, testing IIQ using Services Standards Build/Deployment (SSB/SSD) </li><li>Experience installing, patching, and upgrading IIQ </li><li>Experience in analyzing &amp; troubleshooting issues in various components of IIQ </li><li>Experience with Application Lifecycle Management tools such as GIT, Maven, Jenkins, Artifactory, Veracode, Sonar </li><li>You have experience working in an agile environment (Scrum and Kanban) </li><li>You possess strong engineering skills and experience developing maintainable, scalable multi-tiered applications </li><li>You have maniacal focus on automation and always looking towards reducing waste and improving efficiencies </li><li>You should enjoy communicating and learning the business behind the application </li></ul> <h3>The Value You Deliver</h3> <ul> <li>Team player developing/deploying software in a fast-paced and highly flexible environment </li><li>Collaborating in an autonomous team, owning all aspects of delivery (Coding, Quality, DevSecOps) </li><li>Continued focus on improving test coverage, release velocity and production health </li><li>Working with global Agile teams and will contribute to enhancing engineering practices </li><li>Exercising operational expertise in a team, targeting Engineering and DevOps excellence </li><li>Forever learning and growing your skillsets to be an active contributor to a well-rounded team </li><li>Automating yourself out of today’s job so that you can move on to the next big challenge </li></ul> <h3>Preferred Technology Experience</h3> <ul> <li>Sailpoint IdenityIQ – LCM, Certifications, Roles </li><li>Java/BeanShell </li><li>SSB/SSD </li><li>Webservice – REST, SCIM </li><li>SQL/PL </li><li>Active Directory </li></ul> <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. <h3>Company Overview</h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3>Information about Fidelity Investments</h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers. ???????

Sailpoint Engineer

Regional Support Technician Fidelity is currently seeking a Regional Support Technician to work on-site for client Fidelity Investments. This position will provide end-user support for technologies such as computers, monitors, printers, phones, accessories and audio/visual equipment. Much of the job will be desktop support and handling items that can’t be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications. Having experience working in large environments and building and deploying desktops on a large scale is beneficial. The Team Our team enriches and adds value to the Fidelity Associate base by creating an efficient workspace that is quality focused. We are looking for bright individuals to be able to work in a fast pace and dynamic environment with exceptional customer service skills. Performing in a team setting and being able to communicate effectively need to be key traits one should have to be a success. While working with the Techworks Field Services Team, we will add to your existing skills pallet while hopefully learning from you in exchange! The Expertise You Have <ul> <li>Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems</li> <li>A+ certification is a plus</li> </ul> The Skills You Bring <ul> <li>Broad knowledge of Windows Operating Systems, PC Hardware, and related accessories</li> <li>Detail oriented, ability to work effectively with client and other groups and to hold others accountable for following processes and procedures</li> <li>Ability to work independently to meet goals based on requirements</li> <li>A self-starter with good written and verbal communications skills, along with the ability to pre-plan, organize, prioritize, and multitask.</li> <li>Understanding of TCP/IP networking protocols.</li> <li>Must be able to lift and move equipment up to 50 lbs.</li> </ul> The Value You Deliver <ul> <li>Computer Builds and Computer Deployments – deploy computers to our end-users and ensure all applications and data is transferred to the new computer.</li> <li>Support critical Service Level Targets with timely and accurate execution of support requests via our ticketing and tracking systems.</li> <li>Focus on delivering a successful customer service experience.</li> <li>Adherence to reporting and escalation procedures.</li> <li>Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects.</li> <li>Working in conjunction with technical and non-technical personnel to successfully complete all requests.</li> <li>Special assignments and other work-related duties as required by management.</li> </ul> Company Overview At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit <a href="https://jobs.fidelity.com/?utm_source=fidelitycareers.com&amp;utm_medium=vanity" target="_blank">Fidelitycareers.com</a>

End User Technician

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.ow will you make an impact in this role?How will you make an impact in this role?The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches. Key Responsibilities:<ul><li>Audit Portfolio Support:<ul><li>Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><li>Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><li>Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul></li><li>Change Management &amp; Implementation:<ul><li>Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><li>Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies</li><li>Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul></li><li>Stakeholder Engagement &amp; Governance:<ul><li>Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach.</li><li>Represent the audit team department in cross-functional forums related to changes being driven from Project ACE and Project Guardian risk taxonomy governance, control standards, and risk oversight initiatives.&nbsp;</li></ul></li><li>Enablement &amp; Training:<ul><li>Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><li>Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul></li><li>Reporting &amp; Monitoring:<ul><li>Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><li>Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in accounting, Finance, Business, or related field</li><li>8+ years of experience in internal audit, risk management, or controls.</li><li>Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><li>Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><li>Exceptional stakeholder engagement and communication skills.</li></ul>Preferred Qualifications:<ul><li>Financial Services experience</li><li>Experience with audit tools and technologies, risk/control libraries, and agile methodology.</li><li>Professional certifications (e.g., CIA, CPA, CISA, CRMA)</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Technology Audit Director - Change Management

<h3>Software Engineer in Test About the Role Fidelity Investments provides a remarkable opportunity for a Senior Software Engineer in Test with a strong background in software development. This individual will be tasked with creating and enhancing test automation processes and internal software applications within the Quality Engineering team at Fidelity's Workplace Investing sector. The role is situated at our Merrimack, NH facility. Key Responsibilities As a Quality Assurance Engineer, your main duties will involve:</h3> <ul> <li>Crafting and upkeeping test automation frameworks with Java or comparable languages. </li><li>Testing distributed applications at multiple layers of the technology stack. </li><li>Ensuring data validation and processes using SQL, DB2, and Oracle. </li><li>Deploying DevOps and CI/CD methodologies with the help of Maven, Git/GitHub, Jenkins, and Sonar. </li><li>Collaborating in Agile/Scrum environments, applying tools like JIRA and XRAY. </li><li>Understanding and enhancing the software development life cycle (SDLC), encompassing coding standards, code evaluations, and source code administration. </li><li>Working with virtual databases like Delphix or data mockup tools like Wire Mock. </li><li>Engaging with cloud-based services such as Azure and AWS. </li><li>Conducting functional and regression testing, incorporating test automation in an agile environment. </li><li>Interpreting business requirements to build clear stories and acceptance criteria for implementation. </li><li>Identifying risks and developing contingency plans for test automation issues. </li><li>Working independently within Agile Sprint or Kanban teams to deliver high-quality results. </li></ul> Required Expertise and Skills To be successful in this role, you should bring: <ul> <li>A Bachelor’s degree in Computer Science or equivalent experience. </li><li>More than 5 years of experience in Java or a similar language, focusing on test automation development. </li><li>Demonstrated proficiency in common test automation frameworks such as Cucumber and Rest services. </li><li>Familiarity with tools and concepts like SQL, DB2, Oracle, JIRA, XRAY, Maven, Git/GitHub, Jenkins, Sonar, and cloud-based services. </li><li>Familiarity with financial services, particularly mutual funds, stocks, and managed accounts. </li><li>Hands-on experience with both functional and regression testing in an agile setting. </li><li>The ability to adapt quickly and thrive in a fast-paced, changing environment. </li><li>Familiarity with SDLC, coding norms, code evaluations, source code control, and build procedures. </li><li>Understanding of Cobalt language, VSAM files, batch processes, and IOM (Input/Output Modules). </li></ul> <h3> Why Fidelity? At Fidelity, we are committed to providing accessible financial expertise to help individuals achieve their desired lifestyles. We prioritize crafting an outstanding work environment to attract top talent and support our team members. Join us to contribute to our mission of delivering outstanding financial services and enjoy a collaborative environment where you can thrive and grow your career. We value innovation, dedication, and the pursuit of excellence in everything we do.</h3>

Software Engineer in Test

<h3>Senior Investor Center Technology Enablement Analyst</h3> Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Technology Enablement Analyst to work in Westlake, TX! <h3>The Role</h3> We lead all aspects of technology operations in more than 200 local Investor Centers across the United States. We are pivotal partners, translating associate and business needs into actionable solutions that deliver tangible value across all technology capabilities and platforms. <h3>The Value you Deliver</h3> <ul> <li>Provide visibility of overall health of the Investor Center IT environment (infrastructure, end user compute, business applications) and visualize the impact to business services </li><li>Predict issues, minimize user impact and speed remediation of IT break/fix </li><li>Identify and guide continual IT service improvement needs. Analyze these needs to ensure they align with business objectives and are feasible within a given technology’s products scope </li><li>Build detailed user stories that outline specific IT functionalities from the associate’s perspective </li><li>Define acceptance criteria that determine when a user story is considered complete and ready for release </li><li>Engage with IT Product Teams, Legal, Risk, and Compliance to ensure requirements and solutions meet operations standards, legal/regulatory requirements and minimize potential risks to the firm </li><li>Participate in business acceptance testing to ensure that the IT solutions meet the defined requirements </li><li>Develop and implement strategies for introducing new IT products or features to associates </li><li>Analyze associate data and feedback to gauge the efficiency of solutions and identify areas for improvement </li><li>Report findings to partners to advise future project decisions and strategies. </li><li>Provide a deep understanding of how the IT products work </li><li>Document and explain these IT concepts clearly, bridging the gap between associates and development teams </li></ul> <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor's degree required </li><li>A passion for bringing together people, process, and technology needs to serve associates </li><li>3+ years of IT support and system/business analysis experience </li><li>Experience with successful development, delivery and production support of IT solutions </li><li>Excel at forming relationships and networks; influencing others to achieving outcomes </li><li>Ability to navigate within a highly complicated, matrixed environment </li><li>Curiosity regarding digital user experience, associate technology and industry trends </li><li>Ability to break down sophisticated problems into manageable components, synthesizing data-driven insights into clear takeaways to drive informed decision-making and solutions </li><li>Excels in ambiguity and change, and able to quickly adapt and adjust approach to accommodate shifting priorities or new information </li><li>IT experience in one of more of the following disciplines: IT Infrastructure; End User Computing; Software Development; IT Operations; Observability and Monitoring </li></ul> <h3>The Team</h3> Our purpose is to improve the associates experience and boost efficiency, so they can help more people. We simplify the navigation of a sophisticated IT organization across Fidelity, increase transparency to business needs, improve operational efficiency and ensure a phenomenal IT experience. Team members share a set of core product management and analytical skills, along with differentiating skills that are suited to the squad to which they are aligned. <h3>Dynamic Working</h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

System Support

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Global Commercial Services (GCS) MarketingAmerican Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Marketing team (GCSM) makes business membership essential by creating and delivering world-class marketing that drives demand, deepens engagement, and showcases the value of our differentiated products and services. Our portfolio includes charge, lending, co-brand, and corporate cards, along with a suite of small business banking and B2B solutions.About the Role: Senior Manager, Campaign Workflow, Offer &amp; ContentAs the Senior Manager of Campaign Workflow, Offer, and Content you’ll play a pivotal role in transforming how GCS Marketing executes campaigns through Project Flywheel — a multi-year initiative redefining marketing execution via automation, innovation, and efficiency.You’ll translate business needs into scalable marketing capabilities, redesign workflows, and build future-ready systems that make campaign execution faster, compliant, and more consistent. Acting as the bridge between marketing, product, and technology, you’ll ensure our MarTech ecosystem evolves to meet real business goals.About Project FlywheelProject Flywheel is an enterprise-wide initiative reimagining how American Express plans, builds, and delivers marketing. By uniting technology, operations, and people, Flywheel creates a more agile, efficient, and data-driven marketing ecosystem.As GCS Marketing embraces this transformation, your leadership will help marketers execute with greater speed, clarity, and confidence.Key Responsibilities:<ul><li>Be the Connector: Serve as the primary liaison between marketing teams, product, technology partners, and leadership -- ensuring Flywheel evolves in step with business needs.</li><li>Define and Refine: Own business requirement development, prioritization, and refinement; identify process gaps and opportunities for improvement.</li><li>Communicate with Impact: Craft enterprise-wide communications, updates, and executive-ready summaries that simplify complex change.</li><li>Advocate and Influence: Champion marketing needs in cross-functional forums and shape technology and capability roadmaps</li><li>Optimize the System: Use your deep workflow and MarTech expertise to enable teams to execute seamlessly, leveraging data to enhance customer experiences.</li></ul>What You Bring:<ul><li>Systems Expert: Deep understanding of marketing workflow and processes, MarTech ecosystems, and systems integration to support scalable execution.</li><li>Business Translator: Converts complex business needs into clear, actionable, data-driven requirements that align technology, product and marketing.</li><li>Cross-Functional Influencer:&nbsp;&nbsp;Leads teams effectively, navigates ambiguity, and communicates with clarity to drive alignment.</li><li>Systems Thinker:&nbsp;&nbsp;Sees the big picture, understanding how data, platforms, and execution connect to optimize marketing performance.</li><li>Innovative Problem Solver: Thrives in complexity, challenges the status quo, and ensures we’re advocating for solutions that scale.</li></ul>Minimum Qualifications:<ul><li>Extensive experience in marketing technology, product strategy, or business enablement, preferably with tools like Workfront or equivalent.</li><li>Proven ability to lead enterprise-scale initiatives with cross-functional teams.</li><li>Strong business acumen and experience in MarTech capability development and data-driven execution.</li><li>Exceptional written and verbal communication skills, including experience creating executive-level presentations.</li><li>Bachelor’s degree required.</li></ul>Preferred Qualifications:<ul><li>Experience in large-scale marketing operations within a matrixed global organization.</li><li>Background in roadmap development and strategic planning for MarTech ecosystems.</li><li>Experience with Adobe Marketing Cloud or related platforms.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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