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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Job Description:<ul><li>The Automation&amp; GenAI team will focus on developing and executing upon the Automation &amp; GenAI strategy &amp; priorities for ICS (International Card Services) which is the issuing business for AmEx through rapid testing, learning and broad scaling across ICS markets.</li><li>Accelerating and scaling GenAI pilot programs through scope definition, coordination, and ongoing centralized support (e.g., analysis, change management, communications) for dedicated pilot teams</li><li>Rapidly operationalizing GenAI initiatives at scale through development of rollout and scaling plans that quickly shift pilots from learnings to benefit realization, enabling teams to fail fast when appropriate</li><li>Serving as a center of excellence for all automation needs across ICS</li><li>Providing compliance and risk management support for each unique use case to ensure responsible and thoughtful use of GenAI technology in accordance with AXP and regulatory policies</li></ul>The experienced product leader will create, execute, and own delivery strategy and plans for Automation &amp; GenAI roadmap that meet business and customer needs. They will design, develop, and manage activities for a product or group of products from definition and planning through production, release, and end of life, while also partnering with stakeholder teams to enhance and refine product strategies and roadmaps. The role also serves as the central resource with design, process, development, test, quality, and marketing, throughout all stages of a product’s lifecycle. The role will also manage the features backlog by identifying and prioritizing features and capabilities through direct input with customers, analysts, developers and architects and knowledge of the domain, while also facilitating resolution of risks, issues and changes related to the product development lifecycle.The role will require a deep understanding and expertise of using Automation and GenAI tools to redesign complex business processes. The candidate will need a deep knowledge of Automation tools, Gen architecture, development frameworks, and troubleshooting to support execution of GenAI product development. The role requires effective collaboration with Senior Leaders of all band levels across American Express more broadly.Additionally, the effective candidate will be able to lead through ambiguity, coach effectively and inspire followership within a matrixed organization. Finally, the candidate will have to have a commitment to continuous learning and development which is very critical to this role - you will be known as a thought leader across the ICS and enterprise, and will need to translate complex technical topics to a broad audience.Key Responsibilities Include:<ul><li>Developing and executing strategic roadmaps for Automation and GenAI product development in alignment with strategic vision, in coordination with developers, engineers, and business owners from across the globe</li><li>Establishing the strategic approach for the management and monitoring of a product or related group of products based on broad functional goals, guiding team in building the business case and ensuring that the team stays on top of the competitive landscape and the industry environment</li><li>Drive day-to-day product decisions and progress to enable timely delivery of product roadmaps&nbsp;</li><li>Collaborating with cross-functional teams to ensure that automation products meet business and customer needs and adhere to regulatory requirements</li><li>Thought leadership/creative problem solving to accelerate technological innovation for AXP and drive progressive improvement</li><li>Aligning the team with necessary regulatory requirements, assisting staff in navigating Risk, Legal or Compliance requirements</li><li>Reviewing the identified technical problems and solutions delivered by the team; accountable for accurate and timely identification of risks, issues and changes required for their products or related group of products</li><li>Developing strong working relationships with executive leaders, business partners, and stakeholders to achieve results and enact wide-scale impact across the enterprise</li><li>Driving project delivery by fostering teams, managing relationships with stakeholders, identifying opportunities and obstacles/risks, developing strategic recommendations, and ensuring deliverables are optimally executed</li><li>Monitoring external perspectives and developments in GenAI and innovation more broadly and incorporating them into to Amex roadmaps and decisioning as relevant</li><li>Effective people leadership and acting as a coach and mentor to direct reports and other junior colleagues</li></ul>Minimum Qualifications<ul><li>Bachelor's degree in Computer Science, Engineering, Business, or a related field. Master’s degree preferred.</li><li>7+ years of product management experience in a highly regulated environment</li><li>Experience of successfully leading delivery and implementation of complex, large-scale, high-performance products, applications, or other solutions&nbsp;</li><li>Proficient knowledge of Agile and Scrum development methodologies and IT project management</li><li>Proven experience creating and delivering new product strategies &amp; execution, including feature prioritization, product road mapping, and requirements management</li><li>Strategic, big-picture thinker with demonstrated interest in Generative AI and innovation with strong business acumen and high degree of creativity in identifying opportunities for products, services, new processes and systems</li><li>Proven relationship-builder with strong consultative and collaborative skills to partner with business leaders to devise solutions to complex business challenges</li><li>Experience in User Experience research and design, a familiarity with design thinking principles</li><li>Comfortable working in an environment with tight deadlines and managing through making decisions with imperfect information</li><li>Excellent oral and written communication and presentation skills, including the ability to articulate complex issues in a simple, non-technical manner, to fluently bridge business and technical discussions, and to tailor communication to various audiences</li><li>Demonstrated ability to build and manage high performance teams</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters" target="_blank">https://www.dol.gov/agencies/ofccp/posters</a> to access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director- Automation and Gen AI Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment.The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It also markets small business banking and B2B solutions.This role will be required to work cross-functionally with key partners from across the enterprise including GCS Control Management Governance, Enterprise Communications &amp; MarTech Experiences (ECMX), Enterprise Digital &amp; Data Solutions (EDDS), Marketing Transformation Office and Technology to ensure proper control management.&nbsp;Key Responsibilities:<ul><li>Champion a culture of risk awareness and ongoing improvement within GCSM.</li><li>Facilitate the understanding and use of the risk governance framework through regular communication.</li><li>Enable and monitor the integration of changes in the Operational Risk framework.</li><li>Prepare and present detailed reports on Operational Risk Management (ORM) metrics, issue/finding status, trends, and outcomes.</li><li>Support the day-to-day internal and external exam management process, working with the GCSM and Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence).</li><li>Conduct independent root cause analyses focused on identifying underlying process vulnerabilities that require risk reduction measures to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses to prevent recurrence, and advise control design/ improvement.</li><li>Provide strategic direction to senior management on process risk issues and mitigation strategies.</li><li>Own and handle all BU RCSAs (Risk and Control Self-Assessment) to ensure they are accurately followed.</li><li>Support GCSM with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations.</li><li>Be a key leader for sharing insights, better practices, themes, etc. across GCSM</li></ul>Minimum Qualifications:<ul><li>Positive “roll-up your sleeves” attitude, a proactive mentality, and a passion to win required.&nbsp;</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts.</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.</li><li>Strong internal partner management and leadership skills with proven ability to influence &amp; negotiate.</li><li>Strategic, analytical, problem-solving mindset; ability to problem solve and make decisions or drive to fast resolution.</li><li>Critical thinker with the ability to continuously evolve marketing strategy based on data and analytics.</li><li>Exceptional oral and written communications skills</li></ul> Preferred Qualifications:<ul><li>Understanding of critical operational risk management lifecycle activities.</li><li>Previous people leadership experience with managing direct reports</li><li>Bachelor's Degree </li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Marketing Business Operations

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. Amex offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. Find your place in technology on #TeamAmexHow will you make an impact in this role?Based in US - Phoenix, AZ, the Management reporting Director is part of Global Finance Operations (GFO), Controllership, Finance. The role focuses on ensuring the timeliness and accuracy of Management Reporting with regards key statistical data and required auditability &amp; controls are maintained.&nbsp;The Director will manage a team of 7 colleagues and will partner with Finance leaders.&nbsp;Key Responsibilities:<ul><li>Management Reporting with regards key statistical data e.g. Discount Billed Business, CIF, Headcount etc</li><li>Maintain DRM reference hierarchies (Product, merchant industry, org ID, etc.)&nbsp; BAU updates as well as impacts from projects and initiatives</li><li>SECM - Validation of automated process to bring legal and managed in balance – Cornerstone UTV pull, compared to Legal create manual file EssBase Pull</li><li>Execute on key enterprise projects e.g. LUMI Transition, ARDW Decommission in terms of linkages with GFO, Data Cutovers to FALCON etc</li><li>Ensure timely closure of Management Reporting from month end perspective including trouble shooting</li><li>Collaboration across a broad range of stakeholders including CP&amp;A, Technology</li></ul>Controls &amp; Compliance<ul><li>Maintain Data integrity in Management Reporting from SOR to downstream applications</li><li>Build, Maintain, Enhance Data Governance capabilities to automate data validations</li></ul>Stakeholder Management:<ul><li>Act as a liaison between finance, business, and technology teams to ensure seamless collaboration</li><li>Communicate effectively with senior leadership and other stakeholders on key performance metrics, risks, and improvement initiatives</li></ul>Leadership &amp; Team Management:<ul><li>Lead and mentor a team of professionals</li><li>Foster a culture of accountability, continuous learning, and innovation</li><li>Provide strategic direction and mentorship to team members</li></ul>Key Competencies:<ul><li>Strategic thinking and decision-making</li><li>Strong understanding of Data architecture, Data Governance</li><li>Ability to manage complex, cross-functional projects</li><li>Change management and organizational transformation expertise</li><li>Agile mindset – positive, can-do attitude with the flexibility to adapt</li><li>Leadership – act &amp; lead with courage, make decisions quickly &amp; influence change</li></ul>Minimum Qualifications:<ul><li>Proven expertise in financial controls, and compliance</li><li>Strong leadership skills with experience managing teams</li><li>Excellent analytical, problem-solving, and communication skills</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in accounting, Finance, Business Administration, or related field (MBA or professional certifications like&nbsp;CPA/Chartered Accountant, or similar qualification, preferred)</li><li>10+ years of experience in financial operations, shared services, or service management roles</li><li>Familiarity with ERP / Data Lakes / BI tools (Cornerstone, FDL, Oracle, TM1)</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Controller

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.OverviewThe Global Government Affairs group within the General Counsel’s Organization seeks a Director, U.S. Regulatory Relations (USRR) – Governance, Operations and Analytics (GOA).&nbsp; As the principal intermediary between the company and the supervisory personnel of its federal banking regulators, USRR plays a critical strategic role in driving a cohesive approach to supervision, including by identifying focus areas of the regulators across engagements and preparing senior executives and the boards of both American Express (AXP) and American Express National Bank (AENB) for interactions with agency personnel. &nbsp;USRR partners closely with the Regulatory Exam Lifecycle Management (RELM) team within Global Risk and Compliance to deliver on this promise.The successful candidate will report to the VP, Governance, Operations and Analytics and will play a key role in the newly created GOA team with responsibility to define and deliver enhanced processes, capabilities and resources to support regulatory engagements, including through use of automated solutions. The team collaborates closely with the broader USRR team and other key partners and stakeholders to drive enhanced connectivity, insights, and preparedness for regulatory interactions.Key Expectations and Responsibilities:<ul><li>Assist with defining and implementing&nbsp;best practices for regulatory interactions through innovation of practices and protocols.</li><li>Identify, plan and implement process improvement initiatives through workflow mapping, recommending solutions, and optimization of technology processes to deliver enhanced USRR outputs.</li><li>Develop and drive thematic analysis of regulatory interactions using automated solutions where possible.&nbsp;</li><li>Partner with the Technology teams to design and implement solutions to more efficiently connect the dots across regulatory interactions to better detect and drive awareness of emerging themes, focus areas, insights and potential sensitivities, and develop thematic analysis of regulatory interactions. </li><li>Facilitate change management activities to ensure smooth adoption of new processes and promote a culture of continuous improvement.&nbsp;</li><li>Develop automated solutions to support the reporting team with data analytics&nbsp;and visualization.</li><li>Assist in the design of new resources (dashboards, issue spotlights, etc.) to build broad internal awareness of regulatory focus areas and expectations.</li><li>Own support for certain regulatory engagements requiring project management capabilities such as (but not limited) assisting in the preparation of Technology / Operational Incident Notification to the US federal regulators.</li><li>Partner with the Regulatory Engagement Lifecycle Management team in the development of training and education to support preparedness for regulatory interactions.</li><li>Maintain governance of USRR policies and procedures, uplift the regulatory calendar management process and various other functions. </li><li>Through appropriate external engagement, maintain awareness of regulator expectations and best practices for regulatory engagements</li><li>Partner with Control Management to drive the risk and control mapping exercise for USRR. </li><li>Partner with Technology teams on the maintenance and governance of the Central Application for all the US federal regulator portals ensuring adherence to technical standards.</li></ul>Preferred Skills and Experience:<ul><li>5+ years of relevant experience, including leading operations in support of regulatory supervision, preferably at a large U.S. bank</li><li>Experience with process automation / improvement tools and technologies, and an ability to drive the development and maintenance of new solutions for USRR in partnership with Technology colleagues.</li><li>Strong organization and project management skills with the ability to manage multiple priorities with resilience, commitment and accountability.</li><li>Strong interpersonal skills and communication skills (written/oral) with proven ability to influence and negotiate with colleagues/partners, to deliver desired outcomes without direct authority.</li><li>Analytical and problem-solving skills to define and strategize areas of opportunity.</li><li>Experience developing clear, concise and visually effective information resources, such as presentation or briefing materials for senior leaders</li><li>Ability to work well under pressure and in a fast-paced environment, operating with a sense of urgency as needed</li><li>Bachelor's degree required; relevant advanced degree preferred</li><li>Experience in Tableau, SharePoint, Visio and Microsoft Office Suit preferred.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Director U.S. Regulatory Relations (USRR) Governance Operations and Analytics

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.American Express is seeking a skilled Regulatory Compliance Director to lead the global regulatory compliance function within the Global Compliance &amp; Ethics organization. This role will oversee the proactive identification, assessment, and implementation of new and/or changes to laws, rules, and regulations across the organization, ensuring that all business units adhere to evolving regulations. Additionally, this Director will manage the American Express inventory of laws, rules, and regulations applicable to AXP products, services, legal entities, and corporate services, ensuring that all regulatory requirements are systematically tracked, categorized, summarized and integrated into American Express’s risk taxonomy framework. The ideal candidate will possess expertise in navigating the complex regulatory environment affecting financial services and will be adept at managing changes that impact our business operations worldwide.<h4>Key Responsibilities:</h4><h4>Regulatory Change Leadership</h4><ul><li>·Oversee a global Compliance program team responsible for governing the AXP inventory of laws, rules, and regulations to include driving the end-to-end process of regulatory change management.</li><li>Lead a team responsible for monitoring regulatory changes globally, assessing impact, and ensuring timely implementation across business units.</li><li>Develop and implement a comprehensive Center of Excellence program that supports proactive identification and response to regulatory changes</li><li>Define and execute a strategy to review and summarize laws, rules, and regulations into clear, concise bundles.</li><li>Collaborate with Subject Matter Experts to integrate the laws, rules, regulation summaries into the Enterprise Risk Taxonomy.</li></ul><h4>Regulatory Compliance Risk Assessment</h4><ul><li>Oversee risk assessment processes to ensure that regulatory change management activities are integrated into the Enterprise Risk Taxonomy supporting first line of defense risk assessments.</li><li>Establish, implement and maintain risk standards and programs to drive compliance with legal, regulatory, and Corporate Policy requirements.</li><li>Ensure business units demonstrate how compliance is achieved with all relevant regulatory requirements, supporting the organization’s risk posture.</li></ul><h4>Laws, Rules, and Regulations Library Management</h4><ul><li>Provide strategic leadership on maintaining a comprehensive and up-to-date legal inventory that aligns with global regulatory requirements and supports business objectives.</li><li>Design and oversee the management of a global legal inventory system, leveraging generative artificial intelligence tools to create plain English summaries and ensuring a comprehensive, organized repository of regulatory obligations and requirements.</li><li>Collaborate with Legal, Compliance, and third-party vendor teams to ensure the accuracy and completeness of the regulatory inventory scope and content.</li><li>Develop metrics to monitor inventory status, providing reporting on legal requirements, regulatory gaps, and implementation progress.</li></ul><h4>People and Program Leadership</h4><ul><li>Lead and develop a high-performing Regulatory Compliance team, fostering a culture of compliance excellence and continuous improvement.</li><li>Ensure training and development programs are in place to upskill team members in regulatory change management best practices and legal inventory management.</li></ul><h4>Stakeholder Engagement and Communication</h4><ul><li>Act as a primary liaison between regulatory bodies, compliance teams, legal departments, and business units to communicate new and updated regulatory requirements.</li><li>Drive awareness of regulatory change requirements across the organization, ensuring alignment and accountability to include provide updates to relevant committees as appropriate.</li></ul><h4>Qualifications:</h4><ul><li>Bachelor’s degree in Law, Compliance, Business, or a related field required; JD or Master’s degree preferred.</li><li>Minimum of 10 years of overall experience in regulatory compliance risk management with a minimum of 5 years’ experience managing Regulatory Change Management.</li><li>Professional regulatory compliance certification required.</li><li>Experience using generative artificial intelligence tools preferred.</li><li>In-depth knowledge of regulatory frameworks applicable to global financial services and payment institutions (e.g., Basel III, GDPR, AML, PSD2, FATCA).</li><li>Strong understanding of legal inventory management, including best practices for regulatory obligation tracking and reporting.</li><li>Demonstrated ability to lead cross-functional teams and manage complex regulatory change projects.</li><li>Excellent analytical, communication, and presentation skills with the ability to convey complex regulatory information clearly and concisely to senior leadership.</li></ul><h4>Skills:</h4><ul><li>Strategic thinking and a proactive approach to regulatory change and legal inventory management.</li><li>Strong project management and organizational skills with a track record of successful regulatory change implementations.</li><li>Proficiency with compliance systems, regulatory change management platforms and tools (e.g., Thomson Reuters Regulatory Intelligence, CUBE, Archer).</li><li>Excellent interpersonal skills to influence and collaborate with stakeholders at all levels.</li><li>Familiarity with regulatory requirements issued by CFPB, Federal Reserve, and OCC.</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director- Regulatory Compliance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Responsibilities:<ul><li>Working with functional leaders and market Chief Credit Officers (CCOs) to align organizational priorities, drive cross-functional strategic initiatives, and ensure delivery against financial targets</li><li>Developing communications and presentation materials for executive-level audiences</li><li>Supporting risk governance, oversight, and audit functions as well as regulatory affairs</li><li>Planning line-of-business reviews, staff meetings, employee town halls</li><li>Partnering with Colleague Experience Group (CEG) to implement talent management programs – recruitment, training and development, employee recognition, compensation, and retention</li><li>Interacting effectively with employees at all levels in the organization to strengthen team culture, continuously improve the work environment, and identify and resolve issues</li><li>Directing department-wide administrative functions, including operating expense management.</li></ul>Minimum Qualifications:<ul><li>Strong analytical acumen, problem solving, project management skills with demonstrated proficiency in managing multiple projects simultaneously</li><li>Superior organization skills and scrupulous attention to detail</li><li>Exceptional professional communication skills – clear, logical, and structured</li><li>Business maturity and demonstrated ability to influence at all levels</li><li>Adaptable interpersonal skills, high energy, and a proven team-first mentality</li><li>Sound judgment, strong situational leadership, and strategic thinking</li><li>Impeccable integrity required for handling confidential information</li><li>Rigorous and analytical approach to problem-solving, decision-making, and prioritization</li><li>Intellectual curiosity and learning agility needed to explore and evaluate new ideas</li><li>[Preferred] Experience in credit risk management</li><li>[Preferred] Advanced degree in statistics, econometrics, operations research, mathematics, computer science, engineering, or a related quantitative field of study</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Assistant

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The Director, Tele Account Development is a hybrid position leading a team of individual contributors responsible for business development and management of a portfolio of high-value existing small to mid-size customers. This position will drive results through thought leadership, rigorous performance management and coaching and development of a high performing team.Job ResponsibilitiesStrategic planning(20 – 30% of time)<ul><li>Drive overall territory growth and retention strategy to achieve business goals and scorecard targets</li><li>Collect customer feedback and distribute internally to influence product development based on customer need</li></ul>Coaching and development (20 – 30% of time)<ul><li>Coach and develop a group of individual contributors to drive growth and hit scorecard targets</li><li>Hire and on-board new managers to build a strong team and support team development by regularly conduct 1:1 coaching sessions and team huddles</li></ul>Performance management (10 – 20% of time)<ul><li>Drive a high quality, rigorous sales review process, including account planning, account prioritization and opportunity development</li><li>Work closely with internal partners to develop cross-sell opportunities</li></ul>Account development (10 – 20% of time)<ul><li>Identify key client opportunities, handle client escalations, as needed</li><li>Provide guidance to team to uncover growth opportunities, treat identified customers and achieve growth targets</li></ul>Compliance(100% of time)<ul><li>Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements</li><li>Support Operational Excellence team in call monitoring processes to support high quality customer interactions</li></ul>Knowledge, Skills, Attributes, and ExperienceKnowledge and SkillsClient development<ul><li>Demonstrates ability to identify potential client growth opportunities and drive results through creative problem solving and excellent leadership</li></ul>Coaching<ul><li>Provides individualized skills-improvement assistance, aiding in self-discovery and encouraging self-generated solutions</li></ul>Performance management<ul><li>Exhibits consistent track record of managing performance, coaching, and motivating for success and identification of development strengths and opportunities improvement to a large team to enable improved business results</li></ul>Demonstrating value<ul><li>Provide strategic thought leadership to help drive the overall account business strategy</li></ul><ul><li>Proactively and consistently demonstrates the value of partnering with American Express</li></ul>Results focus<ul><li>Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks</li></ul>Market, industry, &amp; product knowledge<ul><li>Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation</li></ul>Attributes<ul><li>Strategic thinking</li><li>Leadership and team motivation</li><li>Personal accountability</li><li>Compliance focused</li></ul>Experience<ul><li>Bachelor's degree preferred</li><li>Experience leading sales teams, 5 – 7 years minimum</li><li>Experience partnering with clients across various markets / industries</li><li>Experience in a highly-regulated industry</li></ul>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director - Account Development

<h4>You Lead the Way. We’ve Got Your Back.</h4>With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Corporate Services team within IAG is responsible for conducting risk-based reviews of the Colleague Experience Group, General Counsel’s Organization, and Corporate Affairs &amp; Communication, including Environmental, Social and Governance (ESG), as well as key process areas over regulatory change management, privacy, third parties, information security, technology, etc. Key Responsibilities:<ul><li>Lead and execute audit activities supporting the Corporate Services portfolio to ensure that processes are in accordance with supervisory expectations and the firm's policies and procedures, in conformance with professional and department standards, budgets, and timelines.</li><li>Present audit objectives, scope, and results to senior management, clearly articulating the potential impact of control gaps in a highly professional and proficient manner.</li><li>Collaborate with other audit teams to understand the data used in key processes and controls, develop analytic control tests, and analyze their results.</li><li>Review audit testing, synthesize audit findings, and draft audit reports</li><li>Maintain internal audit proficiency through ongoing professional development including data literacy skills</li><li>Effectively coach, teach, mentor and develop junior colleagues and co-sourced resources in geographically diverse locations</li></ul><h4>Minimum Qualifications</h4><ul><li>7+ years of relevant audit experience within financial services or tier 1-3 banks.&nbsp;</li><li>Bachelor of Art (BA), Bachelor of Science (BS), or equivalent degree in accounting or finance related field</li><li>Professional certification (i.e., CPA, CIA, or CISA)</li><li>Knowledge and experience in the application of control theory and professional auditing practices including the audit lifecycle</li><li>Strong written and verbal communication skills that deliver quality, actionable and beneficial feedback to management on potential control issues and solutions to close gaps</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, and the ability to work on competing priorities</li><li>Aptitude for working with data, interpreting results, business intelligence and analytic best practices</li></ul><h4>Preferred Qualifications&nbsp;</h4><ul><li>Experience with technology control testing including interface inputs, reports, application security, business continuity and third parties</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards</li></ul>Non-considerations for sponsorship:&nbsp;Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Audit Director - Corporate Services

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.Due to continued growth in our business, American Express recently ascended the ranks of the Federal Reserve’s bank categorization. As a Category III firm, American Express continues to evolve to meet these heightened requirements. The Capital Enterprise Management Office (CEMO) within Treasury at American Express (AXP) is responsible for overseeing the Company’s participation in the Federal Reserve’s Comprehensive Capital Analysis and Review (CCAR). The team leads the creation and submission of the Company’s annual Capital Plan and ensures the stress testing program remains well-designed, well-controlled, insightful, and thoughtfully tailored to regulatory expectations. The Strategy and Transformation team with CEMO leads the strategic and innovative projects which drive efficiencies, increase automation, improve our analytical capabilities, and change the way we do work.&nbsp;As a member of CEMO, the Director will be responsible for leading our key capital stress testing related initiatives, as well as other process improvements. They will have a unique and exciting opportunity to identify innovative solutions for complex problems and lead them to fruition for both AXP and the American Express National Bank (AENB). In order to do this, the Director will work closely with global stakeholders including Treasury, Corporate Planning, Finance, and Risk.&nbsp;How will you make an impact in this role?<ul><li>Analyze existing capital stress testing processes to identify areas of improvement and implement enhancements.</li><li>Scan the external environment to identify best in class solutions and share recommendations with Senior Leadership.</li><li>Design and implement high quality sustainable solutions while maintaining a strong control environment through effective change management.</li><li>Develop new capabilities, including an automated solution for the creation of the Capital Plan, enhanced workflow management tools and analytical/dashboard tools.</li><li>Lead and develop a team that thinks outside of the box and challenges the status quo.</li></ul>Leadership Competencies:<ul><li>Ability to develop, execute, and present solutions to complex problems</li><li>Thought leadership and creative problem solving to challenge the status quo and drive continuous improvement</li><li>Change leadership, including the ability to translate transformation plans into actions and results</li><li>Relationship building, including ability to develop strong working relationships with business partners</li><li>Ability and willingness to operate independently in a complex matrixed organization</li><li>Strong relationship leadership with a track record of positively collaborating, influencing, and extensively coordinating with business partners, including senior leaders</li><li>Ability to influence without authority at a senior-leader level</li><li>People leadership, including developing, and managing a diverse team</li></ul>Minimum Qualifications:&nbsp;<ul><li>8+ years of experience, preferred.</li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change</li><li>Proven ability to partner and drive results with teams outside of your direct reporting line.</li><li>Experience with implementing automated solutions using TM1, Power BI, Tableau and/or Workiva preferred</li><li>Bachelor’s degree in Finance or relevant field</li></ul>Preferred&nbsp;Qualifications:&nbsp;<ul><li>Prior regulatory, compliance, and/or capital stress testing experience</li><li>MBA</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Capital Enterprise Management Office (CEMO) - Finance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&amp;L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.At American Express (Amex), we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.Global Treasury, a segment of the American Express Finance group, is responsible for managing a balance sheet that provides a competitive advantage for the company. This includes managing liquidity and capital to support our business; delivering cost-effective, diverse, and resilient funding; and identifying, measuring, and addressing financial and operational risks.Global Treasury Operations, a segment of Global Treasury, ensures Amex has the right amount of money, at the right time, in the right place, in the appropriate currency to fulfill its financial obligations when they become due. &nbsp;The Global Cash Flow Forecasting and Intraday team is responsible for forecasting and monitoring Amex’s cash flows, utilizing best in class tools in a well-controlled manner.The Director – Global Treasury Operations- Cash Flow Forecasting/Intraday Governance and Capabilities will:<ul><li>Ensure our cash flow forecasting and monitoring capabilities incorporate the latest industry best practices while continuing to solve for Amex’s operational and risk management needs</li><li>Partner with American Express Technologies and Global Treasury teams to develop and test enhanced cash flow forecasting capabilities</li><li>Prepare all Committee and senior management related updates on Amex’s cash flow forecasting and intraday cash flows </li><li>Maintain Amex’s frameworks for cash flow forecasting and intraday cash flow management, ensuring they reflect the Company’s latest strategies and technology </li><li>Enhance the monitoring threshold framework to support cash flow forecasting and intraday reporting and ensure alignment with the Company’s funding &amp; liquidity management thresholds</li><li>Collaborate with Treasury teams to ensure cash flow forecasting and intraday risks are well defined and controls are well documented and tested for effectiveness</li><li>Assist the broader Global Treasury Cash Flow Forecasting and Intraday Team in responding to oversight groups and regulatory requests </li></ul>How will you make an impact in this role?The Director will play a key role in continuing to successfully develop best-in-class cash flow forecasting and intraday reporting processes that support the Company’s needs as the business and balance sheet continue to grow. &nbsp;As a Director on our Global Treasury Operations team, you will collaborate with colleagues across Treasury, Finance, the Business, and Technologies to shape our reporting to drive ongoing risk management value for the Organization.&nbsp; Essential Skills:<ul><li>We are seeking a fast learner with a proven track record of delivering quickly on multiple initiatives </li><li>A professional with strong financial acumen and an ability to communicate effectively at all levels of the organization</li><li>A leader with change management experience, adapting processes and implementing new tools and technology while ensuring documentation meets our high-quality governance standards</li><li>The ideal candidate will have strong relationship building and collaborator skills.&nbsp; We are seeking someone who listens for challenges and focuses on developing creative solutions</li><li>An experienced leader who attracts and develops top talent, providing growth opportunities for their team through coaching, empowerment and appropriate stretch goals</li></ul>Minimum Qualifications:<ul><li>7+ years of Treasury or financial experience</li><li>Experience in Data Governance and/or developing board &amp; committee level presentations&nbsp;</li><li>Strong leadership and interpersonal skills, operate effectively within large cross-functional teams and influence business partners to drive transformational change</li><li>Ability to manage multiple priorities, drive projects, improve processes, prepare insightful analytics and work well under time-pressured deadlines</li><li>Highly proficient in MS PowerPoint and Excel</li><li>Strong communication, presentation, and writing skills</li><li>Undergraduate degree in Business or Finance</li></ul>Preferred Additional Qualifications:<ul><li>MBA / CTP a plus</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp;visa sponsorship for this position.

38 Leadership / Executive Board Full Time Jobs