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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Business OverviewCredit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience. The Digital Risk Products &amp; Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card &amp; non card business globally.As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Risk Products team.Job Responsibilities:<ul><li>Develop next generation software products and solutions to solve risk management needs using latest tools and technologies.</li><li>Collaborate with multiple risk strategy partners, technology teams and other product teams to build &amp; iterate on products.</li><li>Drive global, reusable &amp; configurable design, rule authoring, testing, integration, and product launch using low-code tools.</li><li>Work in a scrum team environment with agile champion, Product Owner and peers to design, develop and implement business logic.</li><li>Identify &amp; implement Product &amp; Process simplification opportunities.</li><li>Deliver prioritized functional and non-functional roadmap as per aligned timelines &amp; good quality.</li></ul>Qualifications and Skills Required:<ul><li>2+ years of experience in product development, or a related field. Ability to drive project deliverables to achieve business results.</li><li>Ability to work effectively in a team environment.</li><li>Strong communication &amp; interpersonal skills.</li><li>Ability to learn quickly and work independently with sophisticated, unstructured initiatives.</li><li>Customer-centered design approach and experience developing software products or services in partnership with different business partners globally.</li><li>Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus.</li><li>Knowledge of SQL, Java, MS Office – PowerPoint, Excel.</li><li>Knowledge of SAS, Hive, Yellow Brick, or Python is a plus.</li><li>Bachelors in a relevant field. Master’s is a plus.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

American Express

Senior Associate -Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability (CS).&nbsp;The Social Media Director will lead American Express’ editorial-driven social media strategy, ensuring every post reflects the brand’s voice and values while engaging audiences through compelling storytelling. This role focuses on building and leading cross-functional partnerships with internal business units, driving innovation in how we communicate across owned social channels and aligning social content with broader enterprise needs.Key Responsibilities&nbsp;Cross-Functional Leadership &amp; Partnership:&nbsp;<ul><li>Work with the VP of Enterprise Content to create social strategy and serve as the primary liaison between Corporate Affairs &amp; Communications and internal business units to amplify key initiatives and campaigns.&nbsp;</li><li>Partner with agencies and content creators to ensure social campaigns align with business priorities, cultural moments, compliance needs and enterprise narratives.&nbsp;</li><li>Facilitate regular touchpoints with business unit leaders to identify opportunities for integrated social media strategies and shared success metrics.&nbsp;&nbsp;</li><li>Build repeatable processes for scaling high performing content across audiences and channels.&nbsp;&nbsp;</li></ul>Innovation :<ul><li>Be at the forefront of industry insights and innovative approaches to social content, adapting these new ideas into scalable strategies for Amex business needs.&nbsp;</li><li>Build and mentor a high-performing team with a bias toward curiosity and accountability. Foster a culture where smart experimentation is encouraged, and learning is institutionalized. &nbsp;</li><li>Anticipate platform evolution and proactively pilot new strategies.&nbsp;&nbsp;</li><li>Advise and inspire the broader CA&amp;C team, as well as teams across the enterprise, identifying new areas for collaboration and innovation aligned to business priorities.&nbsp;</li></ul>Social Storytelling Excellence &amp; Content Production:&nbsp;<ul><li>Identify and craft social content that resonate with target audiences, focusing on relevance, authenticity, and engagement to highlight American Express’ unique point of view.&nbsp;</li><li>Define and implement an editorial calendar aligned with business priorities and cultural moments.&nbsp;</li><li>Ensure all social content adheres to brand tone and narrative structure, creating emotional connections with audiences.&nbsp;&nbsp;</li><li>Oversee ideation, production, and publishing of high-quality content across social platforms.&nbsp;</li><li>Lead creative teams on visual identity, video, and motion graphics to bring stories to life.&nbsp;</li><li>Monitor trends, analytics, and audience insights to optimize engagement and reach.&nbsp;</li><li>Experiment with emerging formats and platforms to keep American Express at the forefront of social storytelling.&nbsp;</li></ul>Minimum Qualifications:<ul><li>10+ years in social media strategy or digital storytelling roles.&nbsp;</li><li>Proven ability to lead creative teams and manage complex content calendars at multiple different brands.&nbsp;</li><li>Strong understanding of social platform algorithms and best practices.&nbsp;</li><li>Exceptional writing and editing skills with a journalistic mindset. &nbsp;</li></ul>Preferred Qualifications :<ul><li>Demonstrated ability to quickly operate within established brand frameworks, governance structures, and complex organizational environments, within AMEX or similarly matrixed organizations.&nbsp;</li><li>Brand-side experience or agency experience supporting enterprise brands.&nbsp;</li><li>Expertise visual storytelling, including video and graphic design principles.&nbsp;</li><li>Experience operating within highly regulated or reputation-sensitive environments.&nbsp;</li><li>Experience balancing editorial excellence with performance and audience growth objectives.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, Social Media

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role? The Global AR Digital Product Management team is looking for a talented and driven software Senior Product Manager to lead the transformation of Account Receivable capabilities for the Core Card Platforms and help us build our next generation of technology assets.The role will lead Product Discovery, understanding the ‘who’, ‘why’, ‘what’ in collaboration with a multitude of cross functional product and engineering stakeholders to define requirements, and write features with clear &amp; measurable acceptance criteria. We are looking for someone with great business acumen, a love of technology, and product management skills.&nbsp;You will be working with our US Consumer and Small business markets, to understand and support the definition and documentation of the Roadmap, Product Vision, mapping user stories to the needs of the business and ensuring product delivery meets the business need. &nbsp;You will work with one or more scrum teams, align with other Product Owners/Managers, Delivery Managers, Solution Architects and Engineers across the globe to refine the features, prioritize the backlog, and collaborate to deliver on Global Accounts Receivable initiatives.Specifically for this role:<ul><li>Candidate will be working with multiple scrum teams</li><li>The candidate will be in Phoenix and should be able to work in person 3 days per week.</li><li>The candidate will be working on the Classic Accounts Receivable platform and will be the primary owner of the Florida remediation tool.</li><li>These platforms run in multiple technology stack including Mainframe, Oracle, and Cloud</li><li>Must be a quick learner, able to understand complex functionality including multiple system interactions</li><li>Must be able to collaborate with multiple stakeholders, product and engineers located in other regions particularly New York, Phoenix, India and Manila</li></ul>Key Responsibilities:<ul><li>Translate complex business objectives into functional and non-functional features, working closely with engineering to provide the information required for those teams to successfully deliver software products</li><li>Ensure what the team builds is aligned with what is needed to achieve the desired outcomes.</li><li>Lead refinement, and own/prioritize the team’s backlog.</li><li>Execute agile methodologies with collaboration in a dynamic product development environment.</li><li>Maintain the product backlog and ensure user stories are aligned to underlying product outcomes.&nbsp;</li><li>Participate in retrospectives to ensure lessons learned are carried forward in subsequent development activities&nbsp;</li><li>Lead the team in defining what needs to change on the platform to support a particular business feature (impact analysis / approach definition).</li><li>Ensure feature refinement conforms to definition of ready, and acceptance test criteria is completed to definition of done.</li><li>Foster and contribute to a culture of ownership, follow-through, and collaboration by adopting a mindset of doing whatever it takes to make the team successful.</li><li>Identify risks, challenges, opportunities, and business integration needs.</li><li>Enable cross-functional collaboration with relevant teams within the product scope.</li><li>Prioritize and maintain the features backlog consistent with the Outcomes and Product Roadmap and perform story elaboration with the implementation team.</li><li>Work closely with the design and technology teams to develop, test and deliver the defined capabilities and rapidly iterate new solutions.</li><li>Review/demonstrate sprint-related or general functionality with external partners and customers.</li><li>Coordinate communication and facilitates resolution of risks, issues, and changes tied to the product backlog.</li><li>Create documentation which identifies and highlights gaps in the end user experience from production launches</li><li>Ensure that the appropriate tracking and reporting is in place to monitor performance post launch to evaluate future investment.</li><li>Manage and mentor junior product managers in the team</li><li>Serves as the Subject matter expert for the Florida remediation tool capabilities in the US market and its supported business functions.</li><li>Initiates and completes research and analyses requiring in-depth knowledge of the Triumph platform and regulatory environment for various products strategies to drive product development or improvements.&nbsp;</li><li>Using assessment of market trends and the competitive landscape, makes recommendations for product enhancements for respective or related group of products.&nbsp;</li><li>Considers economics behind products.&nbsp;</li><li>Manages and presents materials for product governance meetings.</li><li>Responds to inquiries and demands from AENB stakeholders across the organization.&nbsp;</li><li>Interacts with clients, regulators, vendors and other industry participants, as necessary.</li></ul>Minimum Qualifications:<ul><li>Must have substantial knowledge of core accounts receivables functions such as minimum due, interest, late fees and payment application across different buckets</li><li>Experience in leading corrective actions and operational risk events, financial remediation, implementing long term fix and control enhancements (such as PRSA)</li><li>Must have skills in SQL. &nbsp;</li><li>5+ years’ experience in Product Management with consistent track record in defining winning product constructs and delivering a product vision and strategy.</li><li>Ability to establish and maintain effective working relationships with all levels within organization, both within technology and the bank.</li><li>Experience with Agile and scrum software development methodologies is desirable.</li><li>Excellent communication and collaboration skills to consult with various stakeholders and drive to thorough requirements.</li><li>Experience in writing customer journeys, user stories, features in an easy to understand, non-technical manner.</li><li>Good analytical skills. Shown experience in data analysis and analytical decision-making</li><li>Problem solving, attention to detail, excellent organizational skills.</li><li>Product management skills, ability to prioritize and complete tasks.</li><li>Bachelor’s Degree desirable or equivalent experience</li><li>Ability to support or leading large, complex features or products with multiple partners.</li><li>Experience working with rapid and iterative development teams strongly desired</li></ul>Preferred Qualifications:<ul><li>Experience working on corrective actions and operational risk events &nbsp;</li><li>Experience working on the Florida internal remediation tool&nbsp;</li><li>Strong experience working on implementing controls such as SOX</li><li>Experience working on Gen AI tools to increase efficiency in the Product management organization</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The American Express Global Financial Crimes Compliance (GFCC) function provides second-line policy, framework, oversight and control solutions to meet the Company’s legal, regulatory and risk management mandates in connection with Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF), Sanctions and Anti-Bribery and Corruption.The GFCC portfolio comprises all aspects of the Company’s first and second-line financial crime risk management (FCRM) activities, including all lines of businesses in the United States and both proprietary non-proprietary global markets.Reporting to the Head of Transaction Monitoring (TM) Design, the Director of Scenario Development will oversee the end-to-end development, enhancement, and design strategy for TM rules, detection scenarios and related models and tools to ensure they align with GFCC risk coverage requirements. This individual will be responsible for translating emerging and known money laundering and terrorist financing typologies into technical monitoring logic and mitigation approaches across all applicable American Express (AXP) products, services, business segments and markets. This role will include management of a dedicated development team with regular interaction with internal technology, data science, and investigations teams to ensure sound program oversight and coordination. This is a critical leadership role within GFCC, requiring strong domain expertise in AML TM systems, advanced understanding of AML risk typologies, data, model risk management and a track record of operational execution within the financial services industry.Responsibilities·End-to-End Scenario Design: Lead the design and development of new detection scenarios, ensuring logic is mapped to specific risk elements.·Typology Integration: Establish a process to identify and monitor known and emerging financial crime and terrorism financing typologies and translate these patterns into technical monitoring coverage across all AXP products and services.&nbsp;·Control Implementation: Design and implement controls to ensure that all rule design input and requirements are coded and deployed as intended.·Pre and Post Implementation Rule Oversight: Drive the overall “book of work” for rule development, managing the lifecycle from initial requirements gathering through post implementation validation.·Vendor and Technology Selection: Provide recommendations on technology solutions (internal and third-party) and evaluate impact on the TM program as well as adherence to business and operational needs.·Threshold Strategy: Oversee the design methodology for initial threshold setting for new scenarios, ensuring qualitative and quantitative approaches are leveraged to drive rule effectiveness.·Strategic Leadership: Manage a team of rule developers, analysts and subject matter experts, fostering a culture of diligence, accountability and technical excellence.·Model Risk Management Support: Oversee the creation and maintenance of technical rule documentation, including design rationale, critical data elements, and business requirements for the TM Rule program.·Regulatory and Audit Engagement: Prepare technical materials and present during regulatory exams and internal audit meetings regarding the design and governance of the TM program.&nbsp;Minimum Qualifications·8+ years of experience in Financial Crimes Compliance and AML TM, specifically related to rule development, logic design, and financial crime analytics.·Proven expertise in AML TM systems, coverage assessments, typology translation, alert evaluation, and model risk management.·Strong knowledge and understanding of global regulatory expectations.·Demonstrated ability to lead cross-regional and cross-functional teams.·Strong communication and influencing skills; ability to interact with senior executives and regulators.·Bachelor’s degree or equivalent experience is required; advanced degree in a related field (e.g., Law, Business, Data Science) is preferred.Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Compliance Director of Scenario Development

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express is on a mission to provide the world’s best customer experience every day. Rooted in this vision is the work of the Technology Risk &amp; Information Security organization, empowering the company to deliver superior service through trust, security, and safety. Our culture is centered around passion, curiosity, and courage, enabling you to innovate and evolve a Fortune 100 company. You can help us achieve this mission! Are you ready to protect one of the most admired brands from today’s, and tomorrow’s advanced threats?American Express seeks to recruit a passionate, and experienced security analyst for its security operations &amp; incident response team. This is a hands-on, technical role performing incident response activity ranging from pre-incident (preparation), active incident, to post incident. You will be a key technical resource in conducting investigations, performing analysis, identifying TTPs, building the attack narrative, and taking response actions. You are a motivated professional that will assist with people, processes, and technology that empowers the team to investigate sophisticated threats. This role requires critical thinking, innovative problem solving, leading analysis, and effective communications.&nbsp;Responsibilities<ul><li>Perform triage and analysis for cyber security events across multiple platforms using data across diverse sources (e.g., firewalls, EDR, IDS/IPS, identity, application logs).</li><li>Recognize attacker tactics, techniques, and procedures as well as Indicators of Compromise (IOCs) / Indicators of Attack (IOAs) that can be applied to current and future investigations.</li><li>Investigate and respond to cyber security incidents, supporting all stages of the incident lifecycle including identification, containment, eradication, and recovery efforts.</li><li>Contribute to team projects, process improvement, and development of new capabilities.</li><li>Curate a world class security operations and incident response team with a relentless focus on innovation and continuous improvement.</li><li>Assess and develop incident response best practices to help mature the overall security operations of the organization.</li><li>Make recommendations for improving enterprise risk posture based on individual research and technical expertise.</li><li>Stay current on industry trends, attack techniques, mitigation techniques, and security technologies.&nbsp;</li><li>Produce high-quality written and verbal reports, recommendations, and actions.</li></ul>Minimum Qualifications<ul><li>1-3 years of experience in information security</li><li>Solid foundation of network and application protocols and concepts (tcp, ip, dns, http, dhcp, etc).</li><li>Experience with various network and/or host-based security tools to detect and respond to security events.</li><li>Experience with log analysis using SIEM/SOAR platforms.</li><li>Theoretical and practical security knowledge and investigation experience with Mac, Linux, and Windows operating systems, as well as cloud environments.</li><li>Theoretical and practical knowledge in Incident Response lifecycles</li><li>Strong analytical, documentation, and communication skills.</li><li>Applicable certifications such as Security+, CySA+, GSEC, GCIH, GCIA, CEH, CISSP</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - CyberOps & Assurance - (Incident Response)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer Services and Membership Digital Experiences Technology team (USCDT) brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), marketing and advertising technology, enterprise communications, travel and lifestyle, and dining technology. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.&nbsp;Be part of exciting and innovative initiatives and join a team of creative, curious, and passionate professionals whose mission is to become the future of American Express by staying on the cutting edge of technology and bringing innovation to life! The Brand Experience and Engagement Technology team leads the Event Marketing and AdTech technology strategy and platforms How will you make an impact in this role?<ul><li>Drives continuous improvement across teams by coaching leaders and teams in Lean-Agile practices and mindsets. Leads technology projects by strategically planning, allocating resources, managing risks, tracking progress, and ensuring effective stakeholder communication to achieve organizational objectives.</li><li>Oversees the strategic planning, coordination, and execution of technology-focused projects, ensuring alignment with organizational objectives</li><li>Leads and orchestrates Program Increment (PI) Planning meetings and technical alignment discussions with leadership, product management, and delivery teams to ensure strategic alignment and readiness</li><li>Facilitates Agile Ceremonies across multiple Delivery Teams</li><li>Drives project quality by improving process gaps and increase efficiency and productivity</li><li>Ensures compliance with Software Development Life Cycle (SDLC) standards across the Scrum Teams and Agile Release Train (ART)</li><li>Interprets relevant portfolio, Release Train, and team-level metrics</li><li>Tracks and reports financial spend across all funding lines</li><li>Live the Agile and SAFe Values and Principles</li><li>Encourage diversity of thought and demonstrate an open mindset.</li><li>Foster a culture of trust and leadership in others.</li><li>Champion a learning culture to drive continuous improvements and standardization.</li><li>Respectfully and purposefully challenge the status quo.</li></ul>Minimum Qualifications<ul><li>Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience; advanced degree preferred</li><li>Detailed Knowledge of Agile/Scrum/SAFe/Lean methodologies</li><li>Proven track record in Technical Project Delivery across all disciplines including Agile Scrum &amp; Kanban</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Technical Project Management - Amex Offers & Digital Media

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?OperationsThe General Counsel’s Organization (GCO) Operations team integrates operational expertise with business acumen to streamline processes and support diverse practice groups within the GCO. By focusing on risk management, financial management, learning and communications, process optimization, technology and innovation, and several other key areas, this team ensures that the GCO operates efficiently and effectively. As the backbone of the GCO, our support spans strategic advice, legal service delivery, project management and significantly contributes to the GCO’s strategy enabling it to support the broader organization.<h4>Role Summary</h4>The Operational Risk Manager is responsible for strengthening the organization’s risk and control environment by independently identifying, assessing, monitoring, and reporting operational risks across supported business processes. The manager should demonstrate strong stakeholder management and collaboration skills.<h4>Key Responsibilities</h4>·Facilitate GCO process owners / delegates in performing risk assessments such as Process Self Risk Assessments (PRSAs) and RCSA activities, ensuring alignment to regulatory and internal standards.·Identify inherent and emerging risks across processes, systems, and controls in collaboration with process owners.·Support the application of enterprise taxonomies and risk classification principles as described in the Operational Risk Management Policy.·Conduct independent control monitoring, supplemental to business testing, to evaluate design and operating effectiveness of controls.·Review categorization and mapping of controls against risks and processes, including cross BU process–control alignment.·Partner with control owners and test performers to ensure controls testing &amp; assertion is completed in defined timelines.·Provide subject matter expertise on operational risk requirements, frameworks, and policy expectations. ·Strong stakeholder and relationship management skills.·Partner with stakeholders like Control Management, Compliance, IAG, and other governance groups to strengthen the control environment.·Identify relevant GCO stakeholders to review applicability of new Law, Rules &amp; Regulations (LRRs) assigned to GCO.·Collaborate with Control Management, Compliance and GCO BUPM to execute the project plans to comply with LRRs and drive closure.·Work in close partnership with LOBCO to monitor GCO’s operating control environment.·Partner with relevant GCO process owner / delegate to review and address control gaps identified as part of CRA (either by enhancing existing controls or implementing new ones).·Serve as centralized point of contact for audit reviews and inquiries, engaging with GCO Process Owners to request input or responses.·Partner with various GCO leaders to produce custom reports / dashboards.·Provide support on ad-hoc projects.·Collaborate with key stakeholders to ensure all the metrics which impact GCO’s RPR are within satisfactory limits.Minimum Qualifications·5+ years of operational risk management experience, ideally within Risk, Internal Audit, Compliance, or related governance functions.·Strong understanding of the operational risk lifecycle (RCSA, ORE, Issue Management, PRSA, control testing etc.).·Experience in process governance and oversight frameworks applicable to operational risk.·Demonstrated ability to analyze data, identify patterns, evaluate risk scenarios, and synthesize complex insights.·Excellent communicator who builds trusted relationships across Legal and partner teams, and leads adoption of new ways of working·Curious, creative problem-solver with a proactive mindset, comfortable navigating complex, matrixed organizations<h4>Leadership Behaviors</h4>·Accountability, integrity, collaboration, promotion of strong risk culture.·Act as a trusted advisor to business partners while maintaining independence of thought and effective challengeSalary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Operational Risk Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Financial Crimes Compliance (GFCC) is an organization within Global Risk &amp; Compliance (GRC) and is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide GFCC control framework.The Executive Assistant will provide administrative support to up to three Vice Presidents in GFCC. This position plays a critical role in supporting leaders managing various administrative tasks and ensuring the efficient operation of the department. GFCC is a dynamic, high-paced environment and therefore the day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The ideal candidate must be seasoned and experienced in handling a wide range of administrative-related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to navigate large organizations fluidly will also be critical to success in this position. This position requires exceptional organizational skills, a high degree of professionalism, and the ability to handle sensitive information with discretion. This role will be posted as a hybrid work arrangement, with an expectation of being in the office at least three days a week.Key Responsibilities:<ul><li>Scheduling meetings with senior executives internally and externally, reserving conference rooms, coordinating meeting logistics</li><li>Managing domestic and foreign travel arrangements including air, hotel, car transfers and meeting agendas.</li><li>Preparing, reviewing, and processing expense reports, in line with company T&amp;E policy</li><li>Supporting team administration including on-boarding for new hires, updating distribution lists, setting up group-wide team meetings</li><li>Managing e-mails and correspondence in a timely manner</li><li>Assisting with timekeeping and payroll duties</li><li>Ordering workstations, devices and accessories as needed by the team</li><li>Processing invoices and requisitions</li><li>Assisting in the management and coordination of compliance-related projects and initiatives</li><li>Proactively identify and resolve administrative issues and challenges</li></ul>Minimum Qualifications: &nbsp;<ul><li>Proven experience in supporting senior executives with exceptional organizational, administrative, and interpersonal skills</li><li>A keen attention to detail and a sense of urgency in execution and follow-up</li><li>Ability to work independently and collaboratively in a dynamic and fast-paced organization and manage multiple tasks and conflicting and changing priorities with little direction</li><li>A strong sense of integrity with ability to handle sensitive issues and maintain complete confidentiality.</li><li>Positive attitude, solutions-oriented, proactive, able to prioritize, and reliable</li><li>Intermediate to advanced computer skills required, including proficiency with Microsoft Office including PowerPoint, Excel, Word and Outlook</li><li>Knowledge of My Info, Concur Expense &amp; Travel, Ariba Buyer, SharePoint, WebEx, Slack.</li><li>Excellent written and verbal communication skills</li><li>Flexibility, ability to work effectively in a team, anticipate needs and seeks ways for leader’s organization to run efficiently</li><li>Exudes professional maturity</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree preferred</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Executive Assistant - Global Financial Crimes Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Enterprise Data and AI organization unites the data governance, strategy, engineering, and product teams with those responsible for AI engineering, generative AI enablement, and automation product and engineering. This group plays a pivotal role in leveraging data as a core driver of innovation and integrating AI capabilities to transform products, operations, and customer experiences.&nbsp;The EDAI organization also incorporates technology Research &amp; Development and experimentation with emerging capabilities, along with engineering support for Amex Digital Labs. This integration ensures that research breakthroughs seamlessly translate into business impact.Purpose of the Role:LUMI is company’s largest Big Data Platform, ideally suited for computationally and/or data intensive processing applications. Whether the data needs to be processed in batch, online, or streaming manner, Lumi provides robust capabilities to handle such workloads effectively, in a cost-efficient manner.A hub of very hardworking Big Data engineers and most exciting &amp; upcoming technologies. Cornerstone platform offers an environment where Engineers are challenged every day to build world class products.As we embark on the journey to move to public cloud - GCP you will be part of a fast-paced Agile team, design, develop, test, troubleshoot &amp; optimize solutions created to simplify access to the Amex’s Big Data Platform.Focus:Designs, develops, solves problems, debugs, evaluates, modifies, deploys, and documents software and systems that meet the needs of customer-facing applications, business applications, and/or internal end user applications.Organizational Context:Member of an engineering or delivery and integration team reporting to an Engineering manager or Engineering DirectorResponsibilities:<ul><li>Implement scalable and efficient data architectures on GCP</li><li>Collaborate with cross-functional teams to understand data requirements and develop solutions that meet business needs</li><li>Data Pipeline Development:</li><li>Build, test, and deploy data pipelines to move, transform, and process data from various sources to GCP</li><li>Ensure the reliability, scalability, and performance of data pipelines</li><li>Utilize GCP's big data technologies such as BigQuery, Dataflow, Dataproc, and Pub/Sub to implement effective data processing solutions</li><li>Monitor system performance and proactively optimize data pipelines for efficiency</li><li>Troubleshoot and resolve issues</li><li>Create and maintain comprehensive documentation for tools , architecture, processes, and solutions</li><li>Qualifications</li><li>Understanding of GCP services Cloud dataflow, Cloud Pub-Sub, Big Query, Cloud Storage, Cloud Dataflow, Google Composer etc</li><li>Strong SQL knowledge</li><li>Understanding of fundamentals of Git and Git workflows</li><li>Experience of working in agile application development environment</li><li>Technical support to applications on trouble shooting Environment, software and application level issues Write, test programs using Unix Shell scripting, oracle PL/SQL programming</li><li>Experience of supporting platform&nbsp;Engineering Activities,Network, firewall</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Data Engineer - Next Generation Big Data

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Your mission:In this role, you will be directly responsible for assisting qualified Business Line of Credit customers. Your primary focus will be building strong customer relationships, guiding business owners through the lending process, and driving activation of the product to increase loan originations.This role requires engaging with warm leads, conducting consultative conversations to educate and support business owners while ensuring strict adherence to compliance standards.Success is defined by consistently exceeding quarterly sales targets, achieving daily performance KPIs, and performing effectively in a fast-paced, competitive, and team-oriented environment.What you'll be doing:<ul><li>Conduct high-volume outbound and inbound sales calls to warm leads while effectively managing a book of business</li><li>Consistently meet and exceed quarterly sales targets and daily KPIs in a fast-paced, goal driven environment</li><li>Maintain strict adherence to compliance standards, ensuring all sales activities align with regulatory and company guidelines</li><li>Develop expertise in the SMB landscape, understanding cash flow trends and providing consultative guidance to business owners</li><li>Utilize CRM tools (Salesforce) to track customer interactions, sales progress, and follow-up opportunities</li><li>Collaborate with internal teams to enhance the customer and colleague experience</li></ul>What we're looking for in you:<ul><li>Growth-Oriented: Motivated to continuously develop both personally and professionally, with a commitment to learning and improving in a dynamic environment</li><li>Sales Experience: Proven success in a fast-paced telephone sales environment making a high number of outbound calls daily (2+ years preferred)</li><li>Compliance-Minded: Strong understanding of regulatory requirements and commitment to ethical sales practices</li><li>Communication Skills: Capability to address customer concerns and offer effective solutions with strong verbal and written communication skills</li><li>Customer Relationship Management: Ability to build and maintain strong relationships with business owners</li><li>Technology Proficient: Skilled in using online tools CRM Platforms (Salesforce preferred)</li><li>Financial Knowledge (preferred): Familiarity with business credit, lending, or banking products</li></ul>Salary Range: $29.21 to $48.32 hourly + sales incentive + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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