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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Senior Marketing Manager to work in Boston, MA, Merrimack, NH, and Smithfield, RI! Senior Marketing Manager <h3>The Role</h3> As a Senior Marketing Manager, you will develop and execute key marketing initiatives for Fidelity’s institutional wealth management business. You’ll collaborate with cross-functional marketing teams and business partners to deliver impactful programs across email, social, content, events, and digital experiences. This hands-on role requires strong project management skills, adaptability, and the ability to maintain high-quality execution in a fast-paced environment. <h3>The Expertise and Skills You Bring</h3> <ul> <li>Bachelor’s Degree or equivalent work experience </li><li>Proven ability to manage complex projects independently across multiple platforms and channels </li><li>Strong communication skills to provide progress updates, identify obstacles, and propose solutions </li><li>Experience in the financial industry or other regulated environments preferred </li><li>Skilled in writing and creating marketing materials with a focus on accuracy and process </li><li>Ability to prioritize and manage multiple initiatives simultaneously </li><li>Exceptional organizational skills and attention to detail </li><li>Comfortable working under pressure and meeting tight deadlines </li><li>Collaborative mindset with the ability to build positive relationships in a matrixed environment </li><li>Flexibility to support primary business priorities while adapting to evolving needs </li></ul> <h3>The Team</h3> We are a highly collaborative, cross-functional team committed to driving valuable marketing programs aimed at reaching and engaging Fidelity’s institutional clients. You will be a critical member of the Segment &amp; Solutions Marketing Team and will work closely with business partners and groups across the company to market our services for wealth management companies. Please see the below pay rate range for the work location of Massachusetts and Rhode Island only: $65.00-$75.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. <h3>Company Overview</h3> At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Fidelity TalentSource, is the in-house temporary staffing provider for Fidelity Investments. Unlike traditional staffing agencies, we are an internal business unit within Fidelity’s Talent Acquisition team, dedicated to recruiting talent from various backgrounds for roles in Fidelity’s regional and investor center locations. Our mission is to help you experience Fidelity’s diverse and inclusive workplace while expanding your skill set and professional network, with the ultimate goal of conversion to full-time employment as part of Fidelity’s long-term strategy. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.

Fidelity TalentSource

Senior Marketing Manager

The WI Thought Leadership Asset Activation Manager supports the activation of thought leadership (TL) assets by preparing, packaging, and distributing materials for go to market and field use. This role focuses on activation and execution, ensuring TL insights are organized, formatted, routed, and delivered through the right channels to reach priority audiences. Working closely with senior team members and cross-functional partners, the Activation Manager will help transform research and insights into actionable materials, support activation campaigns, and assist with performance tracking. This is an ideal opportunity for someone who is a doer, thrives in a collaborative environment, and enjoys managing details and timelines, and coordination with multiple parties. The Activation Manager directs the process after the TL content is created, working closely with marketing, content, editorial, and other teams and focuses their efforts in the following ways: <ul> <li>Content Distribution &amp; Channel Management: Manage the posting and distribution of TL assets across platforms such as Seismic, SharePoint, LinkedIn, and the Fidelity Workplace website to ensure timely delivery and accessibility </li><li>Activation: Execute activation plans so TL assets work cohesively across channels to engage priority audiences and support business goals </li><li>Project Coordination: Maintain content calendars and workflows, track timelines, and coordinate the release of TL assets such as white papers, webinars, and articles </li><li>Internal Collaboration: Partner with subject matter experts (SMEs), creative teams, and other internal stakeholders to ensure accurate messaging and alignment with deployment standards </li></ul> The Expertise We’re Looking For <ul> <li>Bachelor’s degree required </li><li>3 - 5 years of experience in marketing, communications, or project coordination </li><li>Interest in content, enablement, or go to market work within a business environment </li><li>Experience supporting multiple stakeholders is a plus </li></ul> The Skills You Bring <ul> <li>Strong organizational skills and attention to detail </li><li>Clear written and verbal communication skills </li><li>Ability to manage multiple tasks and deadlines with guidance </li><li>Comfort working in a cross-functional, team oriented environment </li><li>Positive, solution-oriented mindset </li></ul> The Value You Deliver <ul> <li>Support consistent and timely execution of TL deployment activities </li><li>Ensure thought leadership assets are well-prepared, easy to access, and ready for use </li><li>Provide reliable execution support that enables senior members to work on strategy </li><li>Help maintain alignment across Marketing, Editorial, Digital, Analytics, and Sales partners </li><li>Contribute to improving processes by sharing feedback and observations </li></ul> Dynamic Working Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office. Company Overview Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource. For information about working at Fidelity TalentSource, visit FTSJobs.com. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. Information about Fidelity Investments At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. Fidelity Investments and Fidelity TalentSource are equal opportunity employers. The hourly pay rate range for this position is $60.00-91.00 per hour. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

TLSA Activation Associate

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.&nbsp;&nbsp;&nbsp;Resy sits within American Express Global Dining, part of the U.S. Consumer Services organization.The team is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network.Interested in joining our team of restaurant-obsessed explorers? Right this way.&nbsp;&nbsp;ABOUT THE ROLE:We are seeking a strategic, collaborative, and customer-focused Director, Global Dining Product Marketing. Reporting to the Vice President, Global Dining Venue &amp; Product Marketing, this leader will define how we position, market, and merchandise our digital products to restaurant and hospitality partners — ensuring strong feature adoption, product utilization, and business impact.The Director will partner closely with Global Dining Product and Business Development, Growth &amp; Retention Marketing, and Sales teams to shape go-to-market strategies and ensure every feature and capability is effectively launched and communicated to venues. This leader will also oversee the development of product narratives, enablement materials, and marketing assets that help venues understand and realize the full value of the Resy and Tock platforms, backed by American Express.Key Responsibilities:Product Marketing Strategy &amp; Positioning<ul><li>Define the product marketing strategy and positioning across Resy and Tock, ensuring a clear and differentiated story for each platform and its capabilities.</li><li>Develop messaging frameworks and value propositions that communicate how our digital tools help restaurants and hospitality venues grow and operate more efficiently.</li><li>Collaborate with Product and Design teams to ensure customer insights and market needs inform product development and go-to-market priorities.</li><li>Partner with cross-functional marketing and communications teams to ensure consistent, compelling storytelling across all B2B touchpoints.</li></ul>Go-to-Market &amp; Feature Launches<ul><li>Lead go-to-market (GTM) strategy and execution for new products and features — from positioning and launch planning to post-launch measurement.</li><li>Develop launch frameworks, playbooks, and campaign plans that support adoption goals across different venue segments and markets.</li><li>Partner with Product and Lifecycle Marketing to ensure feature launches are integrated into venue communications and educational programs.</li><li>Oversee the creation of marketing assets, content, and in-product merchandising that highlight new feature value and drive venue engagement.</li></ul>Adoption, Enablement &amp; Insights<ul><li>Drive product adoption and engagement among venue partners through strategic campaigns, education, and enablement.</li><li>Oversee development of sales and partner enablement materials, including product one-pagers, decks, FAQs, and launch toolkits.</li><li>Collaborate with Sales and Customer Success teams to ensure consistent product storytelling and effective training on new features.</li><li>Partner with the Operations, Insights &amp; Planning teams to monitor adoption metrics, campaign performance, and customer feedback to continuously refine product positioning and go-to-market strategy.</li></ul>Leadership &amp; Collaboration<ul><li>Build and lead a high-performing product marketing team, developing strong go-to-market expertise and cross-functional collaboration skills.</li><li>Serve as the key connector between Product, Marketing, and Sales to ensure alignment on feature readiness, launch timing, and success metrics.</li><li>Represent the voice of the venue across the organization, ensuring product and marketing decisions reflect partner needs.</li></ul>Qualifications:<ul><li>8-10 years of experience in product marketing, go-to-market strategy, or B2B marketing, ideally within a SaaS, technology, or marketplace environment.</li><li>Proven success leading product marketing functions, including positioning, messaging, launch strategy, and adoption marketing.</li><li>Deep understanding of go-to-market frameworks and experience driving measurable product engagement and feature adoption.</li><li>Strong partnership skills with Product, Sales, and Design teams; adept at translating product complexity into clear, compelling marketing stories.</li><li>Experience developing and managing enablement programs and marketing assets for customer-facing teams.</li><li>Excellent leadership, communication, and presentation skills.</li><li>Familiarity with the restaurant and hospitality industry, with an understanding of operator needs and motivations preferred.</li><li>Highly organized, strategic, and comfortable managing multiple priorities in a fast-paced environment.</li><li>Ability to inspire, develop, and drive impact through a high-performing team.</li></ul>You’ll Thrive in This Role If You:<ul><li>Are passionate about restaurant and hospitality venues and / or adjacent business verticals.</li><li>Are passionate about connecting great products to customer value through thoughtful, effective marketing.</li><li>Love leading teams that bridge the gap between product development and customer understanding.</li><li>Enjoy building and scaling new marketing capabilities in a fast-paced, collaborative environment.</li><li>Excel at crafting messaging that inspires adoption and drives results.</li><li>Are motivated by helping restaurants and hospitality venues thrive through innovation and technology within the American Express Global Dining Network.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Director, Global Dining Product Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.How will you make an impact in this role?Senior Analyst, Loyalty Marketing Enablement Team (MET)The US Customer Loyalty Marketing (USCLM) organization is part of the US Consumer Marketing (USCM) Organization and is responsible for delivering innovative marketing to win the hearts, minds, and wallets of our Card Members.&nbsp;&nbsp;The Loyalty MET Senior Analyst will deliver the campaign development, implementation, and execution of USCLM strategy within the Marketing force platform and help drive innovation and efficiencies to our core execution processes. They will serve as the SME of their channels and support a small group of analysts with their campaign execution requirements. The Team Lead plays a critical role in the training and onboarding of new analysts.In addition, they will collaborate closely with the Loyalty MET leadership team to provide incremental flex capacity to support demand spikes as strategic priorities evolve throughout the year. The Senior Analyst will collaborate with Marketing Managers, Creative Governance, Brand, Legal and Compliance to define campaigns and offers.This team member will partner closely with Enterprise Digital &amp; Data Solutions (EDDS) to build and launch campaigns into production. This role will provide the opportunity to learn specialized skills including digital and direct marketing, project and relationship management, and working across cross functional teams.&nbsp;Job Responsibilities:&nbsp;<ul><li>Serve as the technical and subject matter expert for the Marketingforce product in relation to campaign setup on behalf of Loyalty MET</li><li>Manage end-to-end campaign execution for one or more channels on an ad hoc basis</li><li>Serve as main point of contact for end to end execution of Marketing campaigns</li><li>Support marketing strategy improvements</li><li>Assist with hiring, training, and development of new colleagues as they join the team, mentoring junior colleagues on best practices.&nbsp;</li><li>Manage compliance review process&nbsp;</li><li>Coordinate with tech and product management to complete any required updates&nbsp;</li><li>Support efforts designed to improve the customer experience&nbsp;</li><li>Build cross-functional relationships across multiple internal and external partners</li><li>Become a team leader in driving change and creating efficiency in job execution&nbsp;</li><li>Support the Marketingforce migration strategy, spearheading weekly cross-functional leadership meetings, leading implementation of tests and reporting on progress to leadership.&nbsp;</li></ul>Qualifications:<ul><li>Ability to easily adapt and come up-to-speed quickly across various channels, and their associated dynamics, to support immediate team needs</li><li>Capacity to be agile and pivot appropriately when challenged with new information or evolving circumstances</li><li>Desire to join a high-profile, results-oriented and dynamic team&nbsp;</li><li>Ability to work in a fast-paced, constantly evolving environment</li><li>Candidate must have a strong mix of analytical skills and strategic thinking with a demonstrated ability to drive business results</li><li>Organizational skills including attention to detail, balancing multiple priorities effectively, managing tight timelines and driving seamless, high-quality execution with a compliance mindset&nbsp;</li><li>Proven ability to establish and leverage relationships built on trust</li><li>Ability to bring humor and positive energy to a large, dynamic team</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Loyalty MET Senior Analyst - Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Small Business Marketing Team is responsible for acquisition and customer engagement marketing for all Small Business Charge, Proprietary Lending, and Co-Brand cards.Within Small Business Marketing, the Partner Marketing team is responsible for acquiring new co-brand customers and deepening engagement with our existing co-brand customers to accelerate growth and momentum for the business. The Sr. Analyst, Hospitality Co-Brand Customer Marketing will report to the Manager, Hospitality Co-Brand Marketing to implement marketing strategies to deepen customer engagement and drive revenue growth for the Hilton &amp; Marriott Small Business Co-Brand Card. Success in this role means flawlessly implementing customer marketing campaigns across partner &amp; prop channels while collaborating with our Partners and internal teams including Marketing, Product, Consumer, Legal, Compliance, and Marketing Operations.Key Responsibilities<ul><li>Develop and implement customer marketing strategies aligned with partner and product priorities, to drive loyalty and spend&nbsp;</li><li>Project manage the campaign execution (set-up, approval and implementation) for spend and engagement campaigns across multiple channels including email, web, and mobile&nbsp;</li><li>Partner with Marketing Operation Analyst and other internal stakeholders to execute marketing campaigns</li><li>Monitor, report, analyze, and present campaign and monthly results to the partner</li><li>Foster strong relationships with our partners and internal teams including Marketing, Product, Consumer, Legal, Compliance, Tech, Analytics, and Marketing Operations</li><li>Liaison between Amex prop teams &amp; Hilton + Marriott &nbsp; </li></ul>Minimum Qualifications<ul><li>Bachelor's degree required</li><li>Excellent prioritization, project management, and influencing skills to bring together stakeholders and drive outcomes</li><li>Strong written and verbal communication skills</li><li>Excellent verbal and written communication skills</li></ul>Preferred Qualifications<ul><li>Customer Marketing Experience</li><li>Partnership Experience&nbsp;</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst- Hospitality Customer Marketing

Police DispatcherUIW MissionPosition SummaryThe Police Dispatcher is responsible for receiving, assessing and documenting emergency and non-emergency calls and dispatching UIW police and security officers with respective pertinent information as appropriate to any campus or University location upon request. The Police Dispatcher reports to the University Police Lieutenant.Note that this position requires the ability to successfully pass a physical and psychological evaluation as a condition of employment, as required by TCOLE standards.Essential FunctionsJob DutiesKnowledge Skills and Abilities• Effective oral communication skills via phone and radio systems.; clear concise speaking voice and the ability to type 25 wpm.• Ability to effectively prioritize incoming calls and relay necessary information to appropriate individuals in a timely manner.• Ability to maintain professional composure during high stress situations and obtain detailed information and disseminate appropriately.• Must exercise good judgment in providing for the safety and welfare of UIW students, employees, visitors and property.• Must abide by attendance standards as this is a critical 24 hour operations center.• Ability to work effectively with individuals from diverse communities and cultures.• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.Required EducationGraduation from High School or GED equivalent.Required Work ExperienceSix (6) months of experience in a position that required public contact, dispatching or related duties.Preferred Qualifications• Some College.• One year of job-related experience to include experience with radio communications and computers.Required Certifications, Licenses or Registrations• Must have a valid driver's license or state ID, as required by TCOLE licensure.• Ability to successfully pass a physical and psychological evaluation as a condition of employment, as required by TCOLE standards.• Willingness and ability to secure Telecommunicator License by the Texas Commission on Law Enforcement (which requires US citizenship) within one year from date of assignment.Work HoursRotating shifts required, including days, evenings, nights, weekends, holidays, and special events, as operational needs dictate.Current shifts include:6am to 2pm2pm to 10pm10pm to 6am.Physical Demands• Long hours of working in isolation.• Must have good hearing to be attentive and secure accurate information and relay as appropriate.• Good hand dexterity to be able to use phones, police radio systems, and internal radio systems for communication.Posting Number: AS2212POJob Type: Full TimeJob Category: Staff (non-exempt)Desired Start Date: 03/02/2026Position End Date (if temporary):Reports To: University Police Lieutenant.Salary: $37,157.00 AnnualizedOpen Date: 01/13/2026Close Date:Open Until Filled: YesSpecial Instructions to ApplicantNote that this position requires the ability to successfully pass a physical and psychological evaluation as a condition of employment, as required by TCOLE standards.To apply, visit <a href="https://apptrkr.com/6854078UIW" target="_blank">https://apptrkr.com/6854078UIW</a> is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).jeid-eb3331856be073458efa0e86bac169e6

University of the Incarnate Word

Police Dispatcher

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment. The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It also markets small business banking and B2B solutions. The Business Operations Team is responsible for helping lead GCSM into the next phase of operational excellence and control management. This includes proactively identifying operational, financial, and compliance risks, ensuring that effective controls are in place and functioning as intended to support business continuity, and maintaining compliance with both internal policies and external regulatory requirements. This Senior Analyst position reports to the Senior Manager of GCSM Business Operations and will be responsible for working across GCS Marketing owned Issues and Events, rolling out the new Issue Management policy framework, investigating validity and exposure of issues and events, and acting as internal effective challenge. &nbsp;In this role, you will collaborate closely with our partners in Control Management and will understand campaign execution processes and functions to support ongoing monitoring and reporting to provide actionable insights to mitigate future issues. Key Responsibilities •&nbsp;&nbsp;&nbsp;&nbsp;Foster a culture of risk awareness and ongoing improvement within GCSM. •&nbsp;&nbsp;&nbsp;&nbsp;Prepare and present detailed reports on Operational Risk Management (ORM) metrics, issue/finding status, trends, and outcomes. •&nbsp;&nbsp;&nbsp;&nbsp;Assist Marketing with issue intake, investigation and plan development, including root cause analysis, to address one-off and repeated issue types. •&nbsp;&nbsp;&nbsp;&nbsp;Support review of various components within the End-to-End Issue Management process. •&nbsp;&nbsp;&nbsp;&nbsp;Support GCSM with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations. •&nbsp;&nbsp;&nbsp;&nbsp;Partner with the Marketing teams to launch automated controls in a timely manner. •&nbsp;&nbsp;&nbsp;&nbsp;Be a key leader for sharing insights, better practices, themes, etc. across GCSM&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Provide strategic direction to senior management on issues, events and mitigation strategies. •&nbsp;&nbsp;&nbsp;&nbsp;Identify trends in issues and events to define potential systemic risks or control weaknesses within BU processes and subsequent mitigation strategies in close partnership with the broader Control Management and GCSM teams. Minimum Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;1-2 Years exposure to or experience with operational risk management (e.g., within Control Management, Risk and/or Internal Audit function). &nbsp;Understanding of critical operational risk management lifecycle activities. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from BU/tech counterparts. •&nbsp;&nbsp;&nbsp;&nbsp;Positive “roll-up your sleeves” attitude, a proactive mentality, and a passion to win required. •&nbsp;&nbsp;&nbsp;&nbsp;Highly organized, great attention to detail, with the ability to manage multiple workstreams simultaneously and high personal accountability. •&nbsp;&nbsp;&nbsp;&nbsp;Strong internal partner management skills with proven ability to influence &amp; negotiate. •&nbsp;&nbsp;&nbsp;&nbsp;Strategic, analytical, problem-solving mindset with an ability to analyze data, identify trends, and evaluate risk scenarios effectively to make decisions or drive to fast resolution. •&nbsp;&nbsp;&nbsp;&nbsp;Proven experience in process improvement, operational excellence, or related field. •&nbsp;&nbsp;&nbsp;&nbsp;Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - Marketing Business Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment and a continued area of investment and focus. The Small Business Marketing Team is responsible for acquisition and customer engagement marketing for all Small Business Charge, Proprietary Lending and Co-Brand cards and Small Business Banking Products. &nbsp;&nbsp;The Senior Manager of Spend Growth &amp; Diversification Marketing will be a core member of the Customer Engagement Marketing Team and tasked with driving Card Member loyalty and engagement through industry-specific marketing programs. This is a crucial role, leading a team of 2 direct reports, to ideate, launch, and run targeted loyalty offers to capture spend across relevant industries where our Card Members do business. This Senior Manager will also be responsible for developing and piloting loyalty offer strategies tailored to specific customer segments to test new ways to drive spend with new offer capabilities.Responsibilities:<ul><li>Own the end-to-end marketing strategy for industry offer campaigns that are revenue-driving across industries like construction, electronics, and advertising inclusive of offer grid development &amp; targeting as well as cross-channel marketing amplification tactics.</li><li>Set the roadmap for innovative spend offer pilots and develop new &amp; tailored ways to engage key customer segments.</li><li>Optimize offer engagement and relevancy through a test &amp; learn curriculum with Analytics.</li><li>Partner with internal teams (GMNS, Small Business Product, and Amex Offers) to align on high impact opportunities.</li><li>Partner with Risk/Analytics teams on campaign strategies, targeting/set up, and results measurement.</li><li>Prepare periodic updates for senior leadership on in-year progress and long-term aspiration.</li><li>Continually advance our strategy and performance by innovating our tactics and applying a test &amp; learn approach.</li><li>Lead 2 direct reports and coach them in their development.</li></ul>Required Qualifications:<ul><li>Experience in digital marketing, understanding of execution processes and marketing capabilities (including Amex Offers), and previous work with creative agencies required.</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively.</li><li>Collaborative approach, and the ability to partner and influence effectively across band levels.</li><li>Excellent analytical skills with the ability to make informed decisions and translate insights into winning strategies.</li><li>Problem solver who can persevere through operational challenges and navigate a matrixed organization.</li><li>Passion for thinking outside the box and looking externally to find inspiration.</li><li>Desire to have fun, inspire a positive team culture, and project a growth mindset to take advantage of dynamic environment.</li></ul>Preferred Qualifications:<ul><li>5+ years of experience preferred.</li><li>Looking for a seasoned B35 with experience managing a team and diverse set of partners.</li><li>Interest in identifying new and streamlining opportunities, selling ideas into leadership, and collaborating with cross-functional teams and/or direct reports to drive results and inspire change.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Spend Growth & Diversification Marketing

At American Express, our culture is built on a 175-year history of innovation, sharedvalues and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. &nbsp;American Express Global Commercial Services (GCS) is the leading payments provider for businesses and corporations of all sizes, with small business being the largest customer segment.The Global Commercial Services Marketing team (GCSM) is responsible for making business membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. GCSM markets a breadth of products across charge, lending, co-brand, and corporate cards. It also markets small business banking and B2B solutions.How will you make an impact in this role?The Senior Manager, Marketing Business Operations will be responsible for helping lead GCSM into the next phase of operational excellence and control management. This individual will ensure day-to-day operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs. The Sr. Manager will be focused on ensuring control management is embedded in the day-to-day operations of our organization and will engage in the continual improvement of business processes to mitigate operational risks.This role will be required to work cross-functionally with key stakeholders from across the enterprise including GCS Control Management Governance, ECMX, EDDS, Marketing Transformation Office, and Technology to ensure proper control management.&nbsp;Key Responsibilities<ul><li>Foster a culture of risk awareness and ongoing improvement within GCSM.</li><li>Facilitate the understanding and use of the risk governance framework through regular communication.</li><li>Enable and monitor the integration of changes in the Operational Risk framework.</li><li>Prepare and present detailed reports on Operational Risk Management (ORM) metrics, issue/finding status, trends, and outcomes.</li><li>Support the day-to-day internal and external exam management process, working with the GCSM and Enterprise functions (e.g., data request compilation, action implementation, and regulatory adherence).</li><li>Conduct independent root cause analyses focused on identifying underlying process vulnerabilities that require risk reduction measures to prevent potential Operational Risks (ORs), with a focus on the most common or high-risk issues and/or losses to prevent recurrence and inform control design/ enhancement.</li><li>Provide strategic direction to senior management on process risk issues and mitigation strategies.</li><li>Own and manage all BU Risk and Control Self-Assessment (RCSAs) to ensure they are accurately followed.</li><li>Support GCSM with design of controls and processes, including modifications to enhance processes/controls to improve proactive risk mitigations.</li><li>Be a key leader for sharing insights, better practices, themes, etc. across GCSM.</li></ul>Minimum Qualifications<ul><li>5-7 Years exposure to or experience with operational risk management (e.g., within Control Management, Risk, and/or Internal Audit function).Understanding of critical operational risk management lifecycle activities.</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts.</li><li>Exceptional oral and written communications skills.</li><li>Positive “roll-up your sleeves” attitude, a proactive mentality, and a passion to win required.</li><li>Highly organized, great attention to detail, with the ability to manage multiple workstreams simultaneously and high personal accountability.</li><li>Exposure to or familiar with operational risk management lifecycle / control management activities.</li><li>Strong internal partner management skills with proven ability to influence &amp; negotiate.</li><li>Strategic, analytical, problem-solving mindset;&nbsp;ability to problem solve and make decisions or drive to fast resolution.</li><li>Proven experience in process improvement, operational excellence, or related field.</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Marketing Business Operations

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Responsibilities:<ul><li>Manage day-to-day Portfolio activities such as resourcing, financial spend tracking, capacity planning, program health check, and data trending risk identification.</li><li>Take ownership in managing and ensuring successful financial, delivery and operational outcomes across the portfolio - gathering status updates and escalating delivery risks when needed.</li><li>Drive design discussions and facilitate consensus on solution architecture decisions across all upstream engineering SMEs, Enterprise Architects and Raven SMEs.</li><li>Manages the planning, coordination, and execution of technology-focused projects, ensuring alignment with strategic objectives and project goals</li><li>Leads Agile release trains, coordinating with product owners, agile champions, and development teams to ensure timely and quality delivery of project milestones</li><li>Leads Program Increment (PI) planning meetings with senior leadership, product management, and delivery teams to ensure strategic alignment and readiness</li><li>Mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies to ensure smooth Agile Release Train (ART) execution</li><li>Analyzes and interprets relevant portfolio, Release Train, and team-level metrics to provide strategic insights into delivery and execution</li><li>Facilitates Inspect &amp; Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams</li><li>Oversees the process of maintaining project documentations including requirements, specifications, and progress reports ensuring they are updated in Project Management tools</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies</li><li>Tracks relevant Objectives and Key Results/Key Performance Indicator (OKR/KPIs) to measure and report on project performance</li><li>Facilitates communication among stakeholders, including project sponsors, team of colleagues, and external partners, to ensure effective information flow</li><li>May or may not manage resource allocation, ensuring optimal utilization of resources across multiple projects and balancing workload among a team of colleagues</li><li>May or may not manage and lead a team of technology delivery colleagues, providing leadership, guidance, and coaching to support continuous learning, growth opportunities, inclusivity, and the development of best practices</li><li>May or may not recruit colleagues with relevant experience, and develops, rewards, and energizes an effective team</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Qualifications:<ul><li>Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering), and/or comparable experience; advanced degree preferred</li><li>Knowledge of Agile/SAFe/Lean methodologies</li><li>Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions</li><li>Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development</li><li>Experience in program delivery or project management, preferably within a technology-focused environment</li><li>Experience in leading project teams, with a track record of successful project delivery</li><li>Experience in managing multiple projects and coordinating cross-functional teams</li><li>Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms</li><li>Experience in writing technical documentation&nbsp;</li></ul>Licenses and Certifications:<ul><li>Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plus</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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