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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.&nbsp;How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. The Travel &amp; Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The TLS COE (Center of Excellence) is tasked with uniting the travel and lifestyle benefits and strategic travel partner relationships globally to create structured and focused plans towards advanced Card Member engagement with Amex travel benefits.The Global Strategic Partnerships and Marketing (GPM) within TLS/American Express Travel brings together the best travel partners in the world to create unparalleled value and unforgettable experiences across the travel journey - and amplifies this to Card Members wherever they are.The Senior Analyst, Partner Marketing&nbsp;position is an exciting opportunity to join the Global Partnerships and Marketing organization focused on driving partner value and Card Member engagement with key TLS programs in the lodging vertical, including Fine Hotels + Resorts and The Hotel Collection. The successful candidate will be a strong marketer, who can generate value for key strategic partners, and can also display comfort working with and influencing partners internally as well as with critical external travel suppliers.Key Responsibilities&nbsp;<ul><li>Lead the Paid Marketing Program for our proprietary lodging programs (+2,000 hotels), launching monthly placements across TLS and Enterprise channels. </li><li>Partner with key internal stakeholders (account managers, MCR, GABM, CA&amp;C, etc.) to unlock new opportunities. </li><li>Manage external partner communication, including consulting on marketing strategies to help drive hotel growth.</li><li>Build and present quarterly marketing reviews to strategic lodging partners (e.g., Hilton). </li><li>Track all lodging partner marketing and develop new / enhanced reporting process.</li><li>Partner with external agencies to support marketing work streams and enhance partner-facing tools/resources.&nbsp;</li><li>Continue to innovate marketing offerings based on results and overall TLS strategy.</li></ul>Preferred Qualifications<ul><li>Minimum 2-3 years previous marketing experience, ideally with experience working with external partners.</li><li>Effective partner management experience, including a track record of success building/nurturing relationships with internal and external clients.</li><li>Superior verbal and written communication skills; ability to effectively communicate complex information to a variety of audiences, including internal and external partners.</li><li>Excellent organization and project management skills, with ability to prioritize and flawlessly manage multiple projects under pressure with competing deadlines.</li><li>Ability to multitask and prioritize across a portfolio of clients and projects.</li><li>Self-starter able to collaborate with many teams across the Blue Box and evolve in a changing environment.</li><li>Bachelor’s Degree required.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Analyst-Partner Marketing, TLS

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Global Merchant Services (GMS) Marketing is dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMS Marketing is responsible for partnering with GMS markets to drive profitable growth, accelerate Merchant acceptance and enhance the value of acceptance to Merchants and Card Members at scale. We focus on enhancing our relationships with millions of Merchants of all shapes and sizes, and our geographic purview includes many commerce hubs across the globe.This position provides an opportunity to be at the center of one of the highest priorities for American Express and Global Merchant Services: driving Vibrant Acceptance by growing the number of merchants that actively accept American Express and ensuring they feel the value in acceptance every day.This position sits on the U.S. Merchant Marketing team and is responsible for developing loyalty and product go-to-market strategies that target small, regional, national, and global merchants. &nbsp;We do this through multi-channel marketing strategies and through partnership with client managers in the field. This individual will own the U.S. Merchant Paid Media as well as a dedicated Email program. &nbsp;This role requires close collaboration and influencing with critical partners across the Amex Enterprise within Marketing, Client Management, Analytics and Marketing Operations, as well as several teams within the US Merchant Marketing organization. The ideal candidate must be able to operate in white space, creating impactful go-to-market strategies that showcase American Express value, drive growth, and increase engagement. ResponsibilitiesResponsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.<ul><li>Own the end-to-end Merchant Paid Media strategy and execution across always-on Media &amp; Enterprise-Wide Heat Moments, including ATL channels such as Programmatic, Search, and Social. &nbsp;Lead media creative development ensuring creative is communicating the value of American Express acceptance</li><li>Lead external media agency, working with a variety of agency stakeholders to lead media briefing, tactical plan development, media buying and planning, measurement, and finance</li><li>Partner with Analytics team to define media segmentation and targeting, and measure performance to optimize &amp; evolve media strategies </li><li>Develop best-in-class, data-driven marketing strategies and communications across owned channels to engage merchants and drive ongoing acceptance across the merchant lifecycle</li><li>Partner with product teams to develop the strategy &amp; execution plans for owned channel communications across the merchant lifecycle</li></ul>Qualifications<ul><li>5-7 years Media Agency experience or experience managing paid media and marketing channels required </li><li>Digital media experience with a strong track record of defining success, including outlining KPIs and optimization levers required </li><li>Strong strategic and thought leadership skills with a passion for innovation and bringing fresh ideas to the table</li><li>Strong project management skills, with the ability to independently move multiple projects forward in parallel</li><li>Proven analytical and strategic thinking skills as it relates to content development with the ability to leverage data to tell a compelling story.Strong attention to detail</li><li>Strong creative point of view; ability to clearly articulate creative feedback that ties to brand guidelines and business goals</li><li>Excellent partnership skills with the ability to collaborate across teams and functions</li><li>Strong written and verbal communications skills, with the ability to translate complex strategies &amp; results into clear content and presentations.Executive presence and the ability to communicate effectively at all levels of management</li><li>Comfort in white space, with proven ability to build actionable plans that drive learning &amp; results</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Digital Customer Growth team, within the US Consumer Marketing Group, is responsible for driving incremental revenue and Card member engagement through customer-centric strategies across proven Spend &amp; Lend driving treatments in Amex proprietary Digital channelsThe Sr. Analyst, Customer Growth Marketing-MYCA Spend will support the strategy and marketing execution of Cobrand spend treatments for our existing US Customer base across site and mobile. This individual will be focused on driving acquisition and revenue growth by developingcustomer-first strategies for personalized digital messaging. They will develop creative, conduct test and learn initiatives, analyze marketing performance to guide forecasting and strategy, and help to optimize the user experience and customer journey. This role will work closely with cross-functional colleagues in Marketing, MarTech, Compliance, and Analytics to deliver incremental value for our Card Members and for the business. The ideal candidate is a customer-centric marketer who is motivated by driving measurable results for the business, challenging the status quo, and collaborating with partners across the organization. The role requires a willingness to problem-solve with enterprise MarTech systems,leverage both analytical and creative skillsets, and balance competing priorities in a fast-paced, results-oriented environment.Core responsibilities include:<ul><li>Own end to end strategy and executionofMYCAweband mobile campaigns for Cobrand Spend treatments (Upgrade, Cross-Sell, and Supp), including creative development, placement strategy, and test design,with a laser focus on achieving or beating forecasted results.</li><li>Work as marketing lead alongside an agile marketing scrum team to efficientlyconceptualize, develop, analyze, and iterate on various A/B tests</li><li>Partner with analytics teams to understand channel performance, translate data into insights, andoptimize accordingly</li><li>Support the development of accurate and detailedchannel forecasts for Cobrand treatmentsand write thoughtful monthly reporting/commentary</li><li>Manage partnership with customer and cobrand counterparts to ensure alignment and consistency across all channels</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree or equivalent work experience</li><li>1-2 years of relevant experience in a marketing, analytics, or communications-based role</li></ul>Preferred Qualifications<ul><li>Solution-oriented mindset with ability to troubleshoot and problem solve issues across various MarTechsystems &amp; teams</li><li>Robust analytical skill set with the ability to identify trends in data and translate them into insights</li><li>Clear communicator who canarticulate treatment performance to peers and leadership in both written and verbal channels</li><li>Strong organizational skills and high attention to detail in a fast-paced, performance-driven environment</li><li>Team player with a positive attitude and strong relationship management skills, including the ability to influence cross-functionalstakeholders</li><li>Curious attitude with a will to learn and connect the dots between their work and the larger enterprise strategy</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr Analyst, Customer Growth Marketing-MYCA Spend

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The US Membership Engagement teams sits nestled within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise. As the Member Services Team, we bring membership to life for our customers with a focus on dining, travel and entertainment lifestyle verticals. We are passionate about delivering value that our Members love and need at the right moments.As the Senior Analyst for Dining Member Services, you will work closely with a Senior Manager to build new and scale existing series of marketing journeys aimed at dramatically moving the needle on customer engagement with AXP’s Dining/RESY benefitsand value. You will lead and support the execution of marketing campaigns (primarily in email and digital channels) as required to hit our engagement goals, ideate on new ways to bring to life our dining value, influence across teams to meet goals and work to ensure a consistent and compelling customer message across the dining journey. Moreover, you will be responsible for leading out on reporting efforts – sharing results, gleaning insights and using these to improve the efficacy of our marketing.This role is ideal for a customer-centric marketer who is driven to help deliver breakthrough campaigns that set a new standard for personalized marketing and driving results. As the Sr. Analyst in this role, you will collaborate with partners across the organization, including teams from Resy, Global Premium Products, Global Advertising &amp; Brand Management, Marketing Enablement and more. This role is for someone who brings a passion for dining, customer experience, strong organizational skills, attention to detail, flawless execution and a growth mindset to their work.Responsibilities:<ul><li>Support in the development and delivery of the dining roadmap and strategy</li><li>Manage end-to-end campaign execution and project management for new and existing customer-first marketing journeys for Dining/RESY, ensuring an integrated experience that drives benefit awareness and usage within targeted populations across channels</li><li>Execute marketing, ensuring a flawless and compliant customer experience – with a particular focus on email, digital channels and direct mail</li><li>Lead creative development by partnering with creative agencies to ideate breakthrough campaigns, manage creative approval process with MET partners, ensure accurate set up for successful deployment.</li><li>Own reporting processes – manage scorecard commentary, track and socialize campaign results, deliver insights and findings to improve evolving curriculum</li><li>Steer cross-functional team meetings to share updates, learnings, and marketing opportunities across key stakeholders</li><li>Collaborate closely with key team members across US Consumer Marketing Services, RESY, and Enterprise Marketing Platforms + Solutions</li><li>Maintain Resy Marketing Toolkit working with Resy, Premium Product, and GTM teams to ensure timely updates during product/benefit launches and refreshes</li></ul>Minimum Qualifications<ul><li>At least 2-3 years of marketing experience; experience with or strong interest in digital marketing (email) preferred</li><li>Highly motivated individual with a positive, can-do attitude and adaptability to change.</li><li>Creative thinker with a customer-first mindset.</li><li>Intellectually curious with a passion for dining and a drive to challenge the status quo.</li><li>Meticulous attention to detail to ensure seamless project delivery.</li><li>Self-starter with a proven ability to work independently and navigate ambiguity.</li><li>Strong problem-solving skills with a solutions-oriented approach.</li><li>Ability to manage multiple projects simultaneously, prioritize effectively, and operate autonomously.</li><li>Excellent verbal and written communication skills.</li><li>Skilled at building strong relationships and influencing internal partners.</li><li>Comfortable with deck building in PowerPoint, with an eye for design and storytelling.</li><li>Eager to learn and contribute to a high-profile, results-driven, and fun team.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr Analyst - Dining Member Services Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As a part of the Colleague Experience Group, we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.Global Talent Acquisition (GTA) builds and evolves strategies to attract the best talent and optimize the experience for internal and external candidates.&nbsp; GTA is lookingfor aSr. Manager – Global Talent Acquisition, Learning &amp; Communications. This individual will focus on learning, communication, and change management, in a global environment playing a pivotal role in optimizing our recruitment processes. Leading a team of learning and communications professionals who collaborate with stakeholders across the organization, the Sr. Manager – GTA Learning &amp; Communications will be responsible fordeveloping and implementing innovative learning strategies and engaging communication solutions that support and strengthen the&nbsp;recruitment function, deliver a great candidate and colleague experience, and align with our colleague value proposition and company values.How will you make an impact in this role?<ul><li>Manage the end-to-end process of learning and communications projects, from needs analysis, design, development, delivery, evaluation, and continuous improvement.</li></ul><ul><li>Partner with senior leaders, subject matter experts, and key stakeholders to provide strategic guidance and solutions.</li></ul><ul><li>Design and deliver engaging and effective learning and communications content, using a variety of formats and modalities, such as e-learning, instructor-led, webinars, videos, newsletters.</li></ul><ul><li>Evaluate the effectiveness and impact of learning and communications initiatives, using data and feedback to measure and report on outcomes and identifyareas for improvement.</li></ul><ul><li>Research and stay abreast of the latest trends and best practices in adult learning, instructional design, learning technologies, and communications, and apply them to enhance the learning and communications experience for our colleagues and candidates.</li><li>Manage additional strategic projects related to talent acquisition as needed.</li></ul>Minimum Qualifications<ul><li>Recruitment experience or experience supporting a recruitment function&nbsp;</li></ul><ul><li>Strong project management and stakeholder management skills, with the ability to manage multiple projects and priorities in a fast-paced and dynamic environment</li></ul><ul><li>Excellent communication and presentation skills, both verbal and written, with the ability to tailor the message and tone to different audiences and contexts</li></ul><ul><li>Creative and innovative mindset, with the ability to design and deliver engaging and impactful learning and communications solutions that meet the needs&nbsp;of our colleagues and customers</li></ul><ul><li>Collaborative and customer-focused attitude, with the ability to build and maintain strong relationships with internal and external partners</li></ul><ul><li>Experienced People Leader with a passion to inspire and motivate others to learn and grow</li></ul>Preferred Qualifications<ul><li>Demonstrated knowledge and skills in adult learning principles, instructional design methodologies, learning technologies, and communications strategies</li></ul><ul><li>Experience leading and managing a team of learning and communications professionals.</li></ul><ul><li>Experience operating in a global&nbsp;environment</li></ul><ul><li>Experience in a financially regulated global organization</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Manager – Global Talent Acquisition, Learning & Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability (CS) initiatives.How will you make an impact in this role? <ul><li>Lead all department-wide Standard Operating Procedures (SOPs) and ensure they are reviewed along with the applicable Process Risk Self Assessments (PRSA) refresh. This includes operational procedures as well as any applicable Compliance/Privacy, Accessibility, etc. procedures.</li><li>Maintain an inventory of all SOPs and ensure all colleagues have appropriate access to them.</li><li>Collaborate with the CA&amp;C Process Management team to ensure all documentation has been accurately reflected in the applicable PRSA and that appropriate controls are established and tested periodically.</li><li>Assist with monitoring and management of the governance approval mailbox for CA&amp;C.</li><li>Serve as Business Impact Analysis (BIA) Lead and Annual Certification Owner for CA&amp;C.</li></ul>Minimum Qualifications<ul><li>At least 1 year of experience in Risk Management and/or Governance</li><li>Strong understanding of Operational Risk Management</li><li>Proven success at developing and driving strategies that better identify, communicate, and handle risk.</li><li>Strong problem-solving skills; ability to see the big picture with attention given to critical details</li><li>Strong relationship, teamwork, and presentation skills with ability to interact and influence leaders across all levels and teams in a matrixed organization</li><li>Self-confident with a strong sense of integrity and the ability and willingness to challenge and be challenged</li><li>Ability to communicate key risks to colleagues, business partners, and senior leaders</li><li>Bachelor’s degree or equivalent</li></ul>Preferred Qualifications<ul><li>Willingness and ability to understand the underpinning of procedures and processes and resolve root causes of issues</li><li>Technical Writing experience </li><li>Demonstrated ability to successfully lead multiple priorities under pressure</li><li>Strong eye for business and demonstrated thought leadership</li><li>Proven ability to adjust quickly to shifting priorities and provide clarity in ambiguous situations</li><li>MBA or advanced degree</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for these positions.

Risk Analyst – Corporate Affairs & Communications

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged members across the customer lifecycle.How will you make an impact in this role?The Senior Analyst, Hilton Cobrand Acquisition Marketing, will support the acquisition marketing for Hilton cobrand Digital channels including Site, Mobile App, Paid Search, and Paid Media (Display, Social). This individual will oversee creative and copy direction, campaign execution, and ongoing performance management, in addition to supporting a robust test and learn agenda within the channel.&nbsp;This role requires an individual with analytical acumen, solid relationship &amp; partner management skills, and a solution-oriented mentality. This individual must be able to manage complex projects and have a strong desire to partner internally and externally to drive results. Job Responsibilities:<ul><li>Execute strategy for Hilton Consumer cobrand acquisition across digital channels in close partnership with Hilton.</li><li>Oversee campaign management activities including execution and escalations</li><li>Continuously understand marketing results and pull insights from data to inform strategy; share results and key insights with stakeholders and leadership</li><li>Support the development of the channel forecast, monthly reporting/commentary, and monthly re-forecasting process</li><li>Support ongoing development, execution, and reporting across a robust test and learn agenda for marketing placement, landing page, and application page optimization and capabilities&nbsp;</li><li>Proactively identify opportunities for growth in close partnership with internal and external stakeholders</li><li>Build strong, collaborative relationships with key cross-functional partners such as: Hilton, Product, Legal, Compliance, Risk, Finance, Capabilities and Marketing Channel Partners</li></ul>Minimum Qualifications<ul><li>2+ years of professional marketing experience; acquisition marketing and/or external partnership marketing experience a plus</li><li>Self-motivated, enthusiastic and creative with a demonstrated ability to get results under tight timelines and in particular handle multiple tasks concurrently</li><li>Strong relationship building and partner management experience. You are a person who proactively collaborates, seeks input and understands others’ goals</li><li>Fast learner who thrives in a dynamic, fast-paced and ever-changing environment with the ability to deliver innovative ideas</li><li>Analytical thinker with solution-based mindset and ability to leverage data to inform decision-making</li><li>Clear and articulate communicator with the ability to influence and negotiate successfully with both internal and external partners</li><li>A “can do” positive attitude and willingness to pivot in the face of change quickly</li><li>BA/BS Required</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue&nbsp; visa sponsorship for this position. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Senior Analyst, Hilton Cobrand Digital Acquisition Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day. The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The Prospect, Partner, &amp; Customer Growth team within the US Consumer Marketing Group is responsible for delivering best-in-class marketing through digital and direct channels to drive conversion of qualified applicants in the competitive landscape. The&nbsp;Senior Analyst of Paid Search&nbsp;will help manage the channel management &amp; growth of our Paid Search ecosystem across USCM and will project manage high priority projects associated with growth of the channel. This is a great opportunity for candidates who want to strengthen their digital marketing skills. It provides a chance to be at the forefront of digital growth &amp; innovation, working with a collaborative team and building strong partnerships.How will you make an impact in this role?<ul><li>Key Responsibilities<ul><li>Support the development of Paid Search channel strategies that directly connect to Enterprise priorities</li><li>Innovate and execute the end-to-end paid search journey through creating a test and learn curriculum </li><li>Work with key partners to identify areas of growth, expansion and technical needs </li><li>Serve as a PMO for the channel, and project manage a variety of high priority projects</li><li>Drive control management and work with key legal partners to ensure compliance </li><li>Maintain relationships with key partners, including legal and compliance, analytics, and Search platform partners</li><li>Leverage data and reporting to monitor and report on campaign performance. </li><li>Lead with an external perspective by both staying ahead of industry trends and technologies, as well as maintaining relationships with digital marketing teams across Amex, finding opportunities for collaboration.</li></ul>Qualifications<ul><li>2+ years of marketing experience </li><li>Passionate marketer with demonstrated understanding of digital marketing</li><li>Strong cross-functional collaborator, with an ability to navigate the organization and processes independently</li><li>Strategic thought starter who can deliver work with consistence, independence, and excitement</li><li>Have a “can do” attitude towards problem solving and demonstrated ability to work well with new opportunities</li><li>Strong project management and organizational skills including attention to detail, handling multiple priorities, managing timelines, driving flawless execution</li><li>Expert ability to build and manage relationships across multiple work streams to deliver results</li><li>Superior verbal, written, presentation, and interpersonal communication skills</li><li>Meticulous attention to detail</li><li>Bachelor's Degree Preferred</li></ul></li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.&nbsp;We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Sr Analyst - Paid Search Marketing

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As marketers at one of the most iconic brands in the world, we play a major role in building authentic relationships with customers who impact life and business around the world. Here, creativity and inspired storytelling combine with powerful data-based marketing and hyper-personalized digital communication to create a genuine human connection that drives business results. As a part of our diverse community of marketers, you can have a breadth of different marketing experiences and do virtually anything from connecting small businesses to new customers to uncovering insights that inspire the future of payments. Create a dynamic career while doing work that matters for people and businesses everywhere. Find your place in marketing on #TeamAmexThe U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle. The US Consumer Marketing Enablement Team (MET) delivers omni-channel marketing campaigns as part of our broader US Consumer business objective to scale acquisition, increase customer engagement, and accelerate revenue momentum.How will you make an impact in this role?The&nbsp;Analyst of Marketing Enablement&nbsp;will be responsible for overseeing and maintaining a portfolio of marketing campaigns, phone, chat, and direct mail. This individual will assess nuances and scope of marketing initiatives, translate marketing strategies into launch milestones, and collaborate across numerous teams to plan and execute targeting, segmentation, creative development, legal and compliance approvals, testing and post launch validations. They will also develop process efficiencies to deliver speed to market, efficiency and quality metrics in marketing enablement. A successful analyst will have strong written and verbal communication, project management, organization and leadership skills. They are passionate about understanding how our customers behave, but also how we can pave the way for new, innovative marketing functions that allow us to reach them effectively.&nbsp;<ul><li>Own a portfolio of marketing campaigns designed to drive incremental revenue and customer engagement, managing end-to-end campaign set up and delivery</li><li>Partner with marketing and operations teams to understand offer constructs, develop go to market execution plans, and implement new offers to engage customers</li><li>Collaborate with stakeholders on messaging and creative development process, owning reviews with internal stakeholders and approvals with brand, legal and compliance</li><li>Participate in campaign results analyses, understanding customer behavior and providing actionable recommendations on how to improve performance against goals</li><li>Assist with hiring, training, and development of new colleagues as they join the team, mentoring junior colleagues on best practices</li></ul>Minimum Qualifications<ul><li>Project management experience and organization skills, with the ability to manage tight timelines and multiple priorities to deliver flawless execution </li><li>Strong attention to detail, serving as a process-focused thinker</li><li>Effective written and verbal communication skills, building and leveraging relationships to create solutions</li><li>Strong mix of analytical and critical thinking skills to implement impactful solutions that drive results</li><li>Desire to learn and be part of a fast-paced, dynamic team</li><li>Demonstrate collaborative approaches to drive a project/initiative to completion, contributing to a team culture that promotes teamwork and fun</li><li>MarketingForce experience preferred</li><li>Bachelor's Degree Preferred</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Analyst - Marketing Enablement

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.As a part of the Enterprise Digital &amp; Data Solutions team you will be responsible for developing world class digital products, capabilities and marketing programs that support our global markets and help drive performance marketing growth.In the role of&nbsp;Analyst: Paid Search Activation and Enablement, you will be a part of the Enterprise Performance Channel Enablement team, responsible for delivering critical Paid Search channel marketing capabilities, campaigns, and innovation. This team plays a significant part in delivering on revenue-driving business outcomes.A successful candidate will have experience across both activation and innovation in Paid Search. This is an exciting opportunity to join a global team of experts, while also gaining exposure to many marketing channels and teams across the business.&nbsp;Key Responsibilities:<ul><li>Leverage Google Ads, Microsoft Ads, and SA360 to centrally manage day-to-day campaigns and optimizations, maximizing performance delivered through PPC channel</li><li>Launch new campaigns, monitor competitive environment, and track budgets for PPC program</li><li>Support marketing teams and Search team leaders to develop search roadmaps that support both marketing priorities and channel best practices</li><li>Work with other analysts and managers in the team, alongside the Performance Channel Analytics team and Marketing team, to create and implement data-led strategies that deliver against the marketing plans</li><li>Support the internal finance process and monthly invoicing process</li><li>Monitor internal and external digital trends and technologies to continually improve, innovate, and maintain competitive advantage</li><li>Build and maintain relationships with marketers and supporting agencies</li><li>Collate and distribute information for internal presentations and reporting</li><li>Present to internal stakeholders in the marketing team and other central teams</li><li>Work with the Analytics team on “test and learn” activities to innovate and establish best practices for SEM</li></ul>Qualifications:&nbsp;<ul><li>Proven track record of delivering results against goals</li><li>2+ years experience paid search activation, specifically with Google and Bing</li><li>Google Adwords Certification</li><li>Proven track record of building relationships with internal and external partners</li><li>Skilled at clear, concise communication</li><li>Experience managing budgets in a target-driven environment</li><li>Detail-oriented with solid organizational and time-management skills</li><li>A curiosity for the wider digital marketing landscape</li><li>Bachelor’s Degree</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

11 Marketing / Communications / PR Jobs in New York, NY, USA