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<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Porter - New&nbsp;is responsible for performing a variety of duties as they relate to the sale and upkeep of vehicles and the dealership property. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Answering phones and greeting all callers in a friendly and courteous manner</li><li>Keeping vehicle lot neat and orderly, moving units as directed by the sales managers and in accordance with dealership display standards</li><li>Transporting customers and dealership personnel, as needed</li><li>Assisting with customer deliveries</li><li>Ensuring all vehicles are clean and in good repair on the lot and showroom</li><li>Ensuring all window stickers are properly placed on newly arrived vehicles for display on the sales floor or lot</li><li>Picking up vehicles from storage and deliver vehicles to storage and other dealerships</li><li>Assisting with weather related clean up when necessary</li><li>Building and grounds maintenance as needed</li><li>Other functions and special projects may be assigned</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Knowledge of basic automotive repair and maintenance</li><li>Ability to handle machinery safely</li><li>Ability to drive across surrounding states to transport vehicles</li><li>Ability to drive manual transmission</li><li>Valid state driver's license&nbsp;</li><li>Ability to operate an automobile</li><li>Ability to use hand and power tools</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

AutoNation

Porter, Sales - New-1

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Equity Mining Sales Associate is focused and specifically trained for driving incremental sales and acquiring additional inventory for their dealership by actively prospecting our current sales and service databases, as well as identifying conquest customers in our service drives.<h2>What are the requirements?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Excellent communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales Assocaite

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<p>With your outstanding communication and listening skills, you’ll help our customers select their perfect vehicle, negotiate terms to ensure that payment options meet their lifestyles, budgets, and expectations and close the deal. Our e-Commerce Sales Associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience.</p><h2>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Drive to set and achieve targeted goals</p></li><li><p>Prior sales experience, retail preferred</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li><li><p>Why should I come work for AutoNation?</p></li><li><p>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales Associate-eCommerce/Phone-5

Sales Associate-eCommerce/Phone

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The e-Commerce Sales Associate interacts with hundreds of customers – online, over the phone and in person – to help guide their vehicle purchase in our no-haggle sales environment. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.<h2>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Drive to set and achieve targeted goals</li><li>Prior sales experience, retail preferred</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>The willingness to follow up with customers</li><li>Experience and desire to work with technology</li><li>Valid in-state driver’s license and an acceptable, safe driving record</li><li>Why should I come work for AutoNation?</li><li>You want to work for a car dealer that has a strong moral compass and treats all of its associates with respect</li></ul><h2>Pay Plan</h2><ul><li>Getting Started: Months 1-3</li><li>Earn a base salary or hourly rate depending on the store and location, with additional bonuses paid on units sold, customer service scores and more. You and your manager will review your sales results at the end of each month to help you understand how to maximize our incentive compensation plan.</li><li>Accelerate Forward: Months 4+</li><li>At the beginning of month 4, you will move to your store’s commission pay plan, allowing you to control your financial destiny. You’re now ready to benefit from competitive commission pay based on several components including gross profit and customer service.</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Sales Associate Ecom and Phone

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Vehicle Acquisition Specialist role is to acquire additional inventory for the dealership by purchasing customer vehicles. Our associates provide an exceptional customer experience, appropriately managing the customer’s expectations, and communicating throughout the We'll Buy Your Car process.  The Associate will strive to deliver on the “check within an hour” promise of the We'll Buy Your Car program.<br><br>This position provides the ability to work flexible hours and offers hourly pay plus a bonus for each vehicle purchased.<p><b>Job Responsibilities:</b></p><ul><li>Responds to incoming leads through AutoNation and third-party websites, by phone, internet and walk-in traffic</li><li>Utilizes all available resources to identify and engage private parties looking to sell their vehicle</li><li>Set up appointments with potential customers to visit the dealership for an appraisal</li><li>Executes the AutoNation We'll Buy Your Car Same-Day Payment process</li><li>Reviews vehicle condition reports and inspects vehicles onsite</li><li>Interacts with customers throughout the day, both in person and over the phone</li><li>Refer customers who prefer to trade-in instead of selling their vehicles to the sales team</li></ul><p><b>Qualifications:</b></p><ul><li>High School diploma or equivalent</li><li>Extremely self-motivated</li><li>Ability to set and achieve targeted goals</li><li>Ability to drive an exceptional Customer experience</li><li>Demonstrated communication, prospecting, and interpersonal skills</li><li>Organization and follow-up skills</li><li>Experience and desire to work with technology</li><li>Using sound judgement, research, and excellent interpersonal skills to make offers on vehicles</li><li>Valid In-State Driver's License and an acceptable, safe driving record</li></ul><p><b>Physical Requirements:</b></p><ul><li>Ability to sit and stand for prolonged periods of time</li></ul><p>The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by the candidates for this job. Candidates may be requested to perform job related tasks other than those specifically presented. Career opportunities are dependent on business and staffing needs, as well as the qualifications of internal and external candidates.</p><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Vehicle Acquisition Specialist

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>Working in our no-haggle sales environment, the F&amp;I Manager makes credit decisions, submits deals to our lenders for approval and helps bridge disconnects in the sales process. With your background in automotive sales or finance, you’ll find the right finance and insurance products for every customer, no matter what their situation.<h2>What will I do every day?</h2><ul><li>Welcome customers to the store and transition them from Sales to Finance during their vehicle purchase process</li><li>Work directly with our employees and customers to develop relationships</li><li>Determine customer financing needs and payment options&nbsp;based on a consultative interview process</li><li>Present a fully transparent pricing menu to customers detailing their financing options and products</li><li>Process finance transactions and ensure 100% compliance with all state and federal laws and regulations</li><li>Follow up with customers to ensure satisfaction</li><li>Build rapport with customers to create a base of referrals</li><li>Set and achieve targeted sales goals</li><li>Gain superior product knowledge to effectively help customers</li><li>Ensure that all administrative processes are handled in a timely fashion and in compliance with company policy</li><li>Provide an exceptional customer experience to drive loyalty</li><li>What are the requirements for the F&amp;I Manager?</li><li>High school diploma or equivalent</li><li>Proven ability to provide an exceptional customer experience</li><li>Ability to set and achieve targeted goals</li><li>Highly detail-oriented and organized</li><li>Prior sales experience preferred but not required</li><li>Demonstrated communication, consultative, interpersonal and organizational skills</li><li>Experience and desire to work with technology</li><li>Why should I come work for AutoNation?</li><li>- You want to work for a car dealer that has a strong moral compass and treats all its associates with respect</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

CFS Manager- New/Used

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Non-Certified Automotive Technician inspects and services vehicles when they are delivered to the dealer and makes minor repairs or adjustments to place the vehicles in saleable condition. &nbsp;<h2><b>Our Technicians are paid based on an industry-leading technician wage grid that provides&nbsp;pay</b><b>&nbsp;range from $19.00 to $22.50 per flat rate hour based on experience, plus opportunities for overrides and longevity bonus based on a combination of tenure and manufacturer certifications.</b></h2><h2>What are the day-to-day responsibilities?</h2><ul><li>Sign an acceptance for each vehicle delivered</li><li>Inspect vehicles for compliance with safety regulations and noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation</li><li>Inspect surfaces to detect minor chips and scratches in paint</li><li>Start engine and drive the vehicle to test steering, brakes, transmission and engine operation</li><li>Activate power equipment such as electric windows, seats, radio, horn, lights and directional signals to ensure specific operating standards</li><li>Replace defective items according to specifications using hand tools</li><li>Install optional equipment specified by the customer or Dealer such as outside mirrors, rugs or seat covers using hand tools</li><li>Install or repair major mechanical, hydraulic, or electromechanical equipment such as radios, air conditioners, power steering units, and power brakes using hand tools</li><li>Perform minor mechanical repairs and adjustments</li><li>Tune engines using appropriate test equipment and tools as needed</li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li>High school diploma or equivalent</li><li>6-12 months of previous work experience</li><li>Ability to read and comprehend written instructions and information</li><li>General mechanical skills</li><li>Must have a valid driver's license</li><li>Ability to drive manual transmission vehicles</li><li>Manual dexterity, good judgment and ability to operate power and hand tools and other types of machinery safely</li><li>Ability to operate an automobile</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Automotive Service Technician

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>The Service Manager is responsible for the customer-focused and efficient operation of the dealership's service department.&nbsp; The service manager will operate the department at maximum production, controlling costs, building a loyal clientele, maintaining good employee relationships, setting and obtaining sales objectives and maintaining service records.&nbsp; The Service Manager is responsible for ensuring a customer experience that meets or exceeds the manufacturer’s customer satisfaction index and for monitoring and improving customer satisfaction. The service manager also carries out this responsibility by building customer relationships, creating a good work environment and properly managing the assets of the department.&nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Assist all subordinate service and sales personnel in all phases of their job descriptions</li><li>Properly document employee behavior that may result in punitive job actions such as termination</li><li>Report to management any circumstances that compromise the integrity of the dealership</li><li>Work with the parts department as appropriate to ensure proper stocking of high use parts</li><li>Collect accounts receivable for service work</li><li>Obtain competitive bids on all tools, equipment, sublet repairs, supplies, ect…</li><li>Ensure that service department employees follow safety policies and practices and that they report any and all accidents immediately</li><li>Ensure that all required technical publications, periodicals, bulletins, ect… are obtained, kept up-to-date and properly maintained</li><li>Quality check completed jobs</li><li>Ensure that all the necessary shop equipment is in proper working condition</li><li>Ensure that customer inconveniences, complaints and misunderstandings are dealt with fairly and quickly</li><li>Ensure that proper service sales techniques are being used</li><li>Meet with fixed operations director and general manager at least once a month to review current service department performance, set future performance objectives, promotional activities or any other matters</li><li>Communicate with customers before issues arise and get involved in escalated customer issues</li><li>Maintain accurate records and insure warranty parts retention as outlined, following all manufacturer requirements as outlined in manufacturer and company policy and procedures manuals</li><li>Maintain the highest possible standards of workmanship, advise technicians of service CSI on a monthly basis</li><li>Serve as liaison with factory representatives in the absence of fixed operations or service director</li><li>Establish and maintain a good working relationship with customers to encourage repeat referral business</li><li>Monitor staffing levels, compensation levels and department turnover</li><li>Assure proper repair order flow to satisfy warranty/dealership/business office requirements</li><li>Maintain reporting systems required by general manager, company and manufacturer</li><li>Establish and maintain a good working relationship with vocational and technical schools to enhance recruitment activates</li><li>Direct and schedule the activates of all department associates</li><li>Hire, train, motivate, counsel and monitor the performance of all service department staff</li><li>Understand and comply with federal, state and local regulations that affect service and parts operations, such as hazardous waste disposal, OSHA right-to-know act, ect…</li><li>Assist in development of annual service budget for use in connection with annual sales forecast</li><li>Maintain customer satisfaction index rating above that of manufacturer or dealership average</li></ul><h2>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Three to Five years of experience in an auto repair facility</li><li>Two plus years of supervisory experience</li><li>Excellent verbal and written communication and interpersonal skills</li><li>Proficient knowledge of dealership computer systems</li><li>Must have a valid driver’s license</li><li>Ability to drive manual transmission vehicles</li><li>Demonstrated customer service skills</li><li>Previous industry knowledge of overall operations, management and wholesale relations (preferred)&nbsp;</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

Service Manager

<p>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.<br><br>So what do you say? Are you ready to be part of something big?</p>As a Service Advisor, you’ll be part of a nationwide team servicing 20,000 cars a day&nbsp;and building customer loyalty that spans generations. Along with your communication skills and automotive knowledge, you’ll utilize&nbsp;leading-edge technology to uncover selling opportunities that keep drivers safe in their vehicles.<h2>Position Overview</h2><p><br>Working in our state of the art service departments, the Service Advisor acts as the go-between for Service Technicians and customers. In this position, you’ll be able to get out from behind the desk and play an active role in the service lane. AutoNation will look to you to explain the Service Technician’s recommendations to the customer in easy-to-understand language – and suggest up-sell opportunities to keep the customer’s vehicle safe.</p><h2><br>What Will I Do Every Day?</h2><ul><li><p>Set, confirm and prepare for appointments with customers so they can have a great service experience</p></li><li><p>Meet or exceed targeted sales goals &amp; the targeted customer satisfaction index</p></li><li><p>Greet customers in a friendly manner when they arrive</p></li><li><p>Determine vehicle needs based on customer information and a vehicle walk-around, inspections and test drives</p></li><li><p>Use a consultative selling process to assist customers in planning for ongoing required maintenance of their vehicle</p></li><li><p>Produce repair orders for customers, including cost and time estimates, with full transparency</p></li><li><p>Communicate frequently with technicians and parts associates to ensure timely completion of work</p></li><li><p>Follow up with customers on the status of their vehicle, based on how the customer wants to be informed</p></li><li><p>Follow up with customers to ensure satisfaction</p></li><li><p>Gain superior product knowledge to effectively help customers</p></li><li><p>Provide an exceptional customer experience to drive loyalty</p></li></ul><h2>&nbsp;<br>What are the requirements for this job?</h2><ul><li><p>High school diploma or equivalent</p></li><li><p>Proven ability to provide an exceptional customer experience</p></li><li><p>Ability to set and achieve targeted goals</p></li><li><p>Prior sales experience preferred but not required</p></li><li><p>Demonstrated communication, consultative, interpersonal and organizational skills</p></li><li><p>The willingness to follow up with customers</p></li><li><p>Experience and desire to work with technology</p></li><li><p>Valid in-state driver’s license and an acceptable, safe driving record</p></li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li><p>Competitive compensation and 401k matching</p></li><li><p>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</p></li><li><p>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</p></li><li><p>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</p></li><li><p>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</p></li></ul><p>AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.</p>

14 Procurement / Operations Jobs in Virginia