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You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Team DescriptionThe Network &amp; Acquirer Solutions (NAS) team is at the heart of American Express. Each year, we power billions of transactions through our global payments network, serving our Issuing &amp; Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners and customers.The Network &amp; Acquirer Capability and Data Team (NACD) within NAS works to deliver digital products and services for merchants, network acquirers and issuers, and payment facilitators such as ATM/debit, point of sale authorizations &amp; submissions, transaction pricing, disputes and settlement that meet the evolving demands of our global payment network. The wide range of solutions we develop enable the enterprise to attract new customers, operate in new markets, react to regulatory demands, and process new/emerging types of payments. As part of the NACD, the NIC Platform plays a critical role in enabling seamless self-service capabilities for partners and internal teams, driving efficiency and accelerating speed to market. Our team is responsible for enhancing and optimizing this platform to provide best-in-class integration tools, data insights, and operational efficiencies. Our vision is to deliver differentiated insights that drive network growth by empowering bank partners, enabling GNS and the broader network organization to make data-driven, informed decisions. How will you make an impact in this role?Are you passionate about leveraging data to drive strategic decision-making? Do you have experience in data analytics, a strong understanding of the payments or financial services industry, and product ownership? If so, this is an exciting opportunity to shape the future of self-service analytics at American Express.As a Senior Manager – Data Analytics, you will own and enhance three critical data products used by both internal and external stakeholders. These tools empower teams to make strategic, data-driven decisions. You will lead the transformation of these products into fully self-served solutions, ensuring seamless adoption and scalability.We are looking for a strong leader with a deep understanding of AMEX’s business ecosystem, including Cards &amp; Products, Issuer, and Acquirer dynamics. This role will require close collaboration with technology teams to drive PI cadence, manage Rally, and align development roadmaps. Additionally, you will develop a go-to-market strategy to drive adoption and maximize the impact of our analytics tools with internal and external partners.Key Responsibilities&nbsp;Own and evolve Data Analytics-driven products, ensuring they deliver value to internal and external stakeholders.Drive self-service enablement, making data more accessible and actionable.Develop and execute a go-to-market strategy for analytics tools, enhancing adoption and user engagement.Partner with technology teams to manage PI cadence, drive agile execution via Rally, and support seamless product development.Work closely with business teams, product development teams and partner facing teams to align data capabilities with strategic priorities.Lead innovation by incorporating best practices in analytics, automation, and visualization.Advocate for scalability and efficiency, ensuring solutions are future-proof and adaptable.Support data-driven decision-making by leveraging industry-standard tools like Hive and Tableau.Required Skills/ Qualifications5+ years of experience in data analytics, product ownership, or digital product management.Strong background in AMEX business, including Cards &amp; Products, Issuer, and Acquirer dynamics.Exposure to end-to-end product management (using Agile/SAFe methodology) to quickly convert ideas into objectives, set priorities and successfully deliver new products &amp; solutions to market.Ability to understand product architecture and connect the dots between business objective and technical solution to make informed business decisions.Experience in developing self-service data products and driving adoption strategies.Knowledge of SQL / Hive / and other data querying and manipulation techniques as well as scripting techniques is highly desired.Basic understanding of advanced analytics, AI-ML techniques and their potential applications in product development is a plus. Ability to translate complex data insights into actionable business strategies.Strong communication skills to influence stakeholders at all levels.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsEmployment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

American Express

Senior Manager-Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?The Tech Portfolio Management Platform Health team is hiring a Portfolio Manager for a highly visible role focused on driving change across a global organization. The role involves managing the Platform Health Portfolio and Program Management process, requiring strong financial management, investment analytics, attention to detail, and executive presentation skills. Key Responsibilities·Deliver portfolio and program management reporting, financial modelling, and insights for transparency.·Develop, track, and validate operational outcomes and program OKRs·Monitor and escalate risks related to programs and portfolio. ·Collaborate with stakeholders, finance team, engineering, and executive members for continuous demand management. ·Support change management initiatives, strategy implementation, and tools development.·Provide recommendations by connecting insights from different sources. ·Facilitate effective decision making for executive leadership. ·Communicate key updates to stakeholders and ensure transparency.·Drive progress, address risks, and manage dependencies. Education &amp; Qualifications·Bachelor’s degree in, Business Administration, Finance, or related field (MBA preferred).·5+ years experience in Portfolio or Program Management in a large technology organization.·Strong analytical skillset, ability to interpret data and drive meaningful insights ·Literacy in financial modeling/analysis; should be able to connect strategy to financial results.·Strong communication skills with ability to mediate and influence without authority, advanced or expert PowerPoint and visual presentation skills to clearly communicate, at all levels, in verbal and written form.·Ability to host meetings, create agendas, maintain clear meeting notes, follow up to ensure others complete their assigned actions.·Excellent attention to detail and understanding of the big picture.·Excellent at building relationships and inspiring others.·Flexible and adaptable; able to work in ambiguous situations.·Organized with a natural inclination for planning strategy and tactics.·Problem solving and root cause identification skills.·Familiarity with project management approaches, tools, and phases of the project lifecycle.Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Portfolio Manager - Platform Health (Financial Management, Data Visualization, & Storytelling)

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?The Information Security Manager position resides in IT Asset Management and will manage the software strategy for Technology Risk and Information Security. The successful candidate is expected to drive the assessment and optimization of software, reducing single point solutions and leveraging multi-capable platforms.&nbsp; The manager will accomplish this effort by conducting analysis and collaborating with business partners, leadership and architecture to identify and drive strategic opportunities for software capabilities and improving alignment and visibility to software contract renewals and plans.Responsibilities may include, but are not limited to, the following: <ul><li>Identifying and gaining an understanding of software products, contracts and associated key partners.</li><li>Facilitating a Software Optimization Review Board consisting of leadership across the organization.</li><li>Analyzing software product renewals and costs for timing of Software Optimization Review Board discussions and decisions.</li><li>Aligning plans and agendas to strategic and tactical priorities. </li><li>Designing a portal and reporting capability to provide visibility into the organization's software purchases and contracts.&nbsp;</li><li>Facilitating resolution of actions, risks, issues and changes related to the program.</li><li>Communicating and collaborating to build consensus across stakeholders.</li></ul>Minimum QualificationsThe successful candidate for this position must be a proven initiative-taker with the ability to manage multiple priorities for various stakeholders. In addition, the candidate must possess the following qualifications:<ul><li>5+ years of experience in program, project management or strategic data analysis with proven track-record in defining process constructs and winning outcomes.</li><li>Proven ability to synergize large amounts of data and information to identify required actions and decisions. </li><li>Embraces an outcome-focused mindset.</li><li>Experience performing technical data analysis using input from multiple data sources.</li><li>Proven ability to collaborate and influence others without direct authority and with a focus on creating buy-in.</li><li>Experience with rapid and iterative software development methodologies.</li><li>Proven track-record managing large, complex projects with multiple partners.</li><li>Able to challenge the status quo and drive creative ideas and solutions.</li><li>Recognizes the importance of teamwork to achieve objectives.</li><li>Adapts to change quickly and easily.</li><li>Knows when to escalate decisions and when to make on the spot decisions.</li></ul>Preferred Qualifications<ul><li>Experience with Software Asset Management or software procurement and contracts.</li><li>Experience developing reports utilizing Power BI.</li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Information Security Manager - IT Asset Management

American Express Travel Related Services Company, Inc. seeks Managers, Digital Product Management to gather business requirements and data, and design and develop products consistent with specifications. Analyze technology stack and platform services, understand and meet key metrics, create service and API requirements, and execute product roadmap. Improve the overall customer experience of card members, leveraging innovative technology solutions that reflect internal and external needs. Help define and prioritize the future of the technology stack, educating key stakeholders on product positioning, key benefits, and target customers. Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field, and 2 years of experience with requirements analysis, and product design and development. Experience must include 1 year of experience with each of the following: technical solution analysis, design, and execution; delivering industry leading solutions to market; implementation and execution of Scrum and Agile practices to deliver technology solutions; software design, development, testing, and implementation; resolving issues identified using testing in order to inform implementation; and AWS, Collibra, Hive, HBASE, Jira, KAFKA, Microservices, Microsoft Visio, MS SQL Server, Rally Software Management Tool, SQL, and Web Services. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ Salary Range: $123,718.00 - $165,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Digital Product Management

American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Management to gather business requirements and data, and design and develop products consistent with specifications. Analyze technology stack and platform services, understand and meet key metrics, create service and API requirements, and execute product roadmap. Improve the overall customer experience of card members, leveraging innovative technology solutions that reflect internal and external needs. Help define and prioritize the future of the technology stack, educating key stakeholders on product positioning, key benefits, and target customers. Position requires a Bachelor’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field, followed by 5 years of progressively responsible experience with leading large-scale product development projects through all phases of the systems development lifecycle. Experience must include 2 years of experience with each of the following: data engineering, application development and maintenance; product design and development; business systems analysis, including requirements analysis and definition; root cause analysis, developing business process flows, and designing, building, and testing application code; Agile rapid application development; data analysis using SQL monitoring and improving finance data management systems; technologies, including DB2, Greenplum, Oracle, and SQL server; and with Ab-initio, Business Intelligence, DataStage, GIT, Informatica Power Exchange, Jenkins, Linux, MicroStrategy, MS Visio, ServiceNow, SSIS, Talend, Windows, Scrum methodologies, SSRS, User Acceptance Testing (UAT), and Z/OS. Telecommuting is available up to 2 days per week.Job Location: Phoenix, AZ Salary Range: $123,718.00 to $170,000.00 annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Managers, Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.The Bank Money Movement Risk team within CFR is responsible for developing and managing Credit &amp; Fraud Risk Strategies for our Deposit Products at American Express. This team owns and develops strategies for controlling the risk of ACH, wire, check, Zelle P2P, and Bill Pay transactions. We are seeking a Director of Money Movement Transaction Servicing to lead a group of risk management professionals. The incumbent will be responsible for partnering with our Enterprise Banking Services colleagues to identify opportunities to apply new and innovative ways to our transaction review process. Additionally, they will lead the Fraud Ring response for Bank Deposit products. To deliver these outcomes, this colleague will partner closely with Product, Compliance, Operational Excellence, Enterprise Banking Services, and other stakeholder teams. This is a new role at American Express and will require setting up a new team and developing its operating model.Key Responsibilities:<ul><li>Apply innovative concepts to measure and manage risk consistent with regulatory and governance requirements. Including, but not limited to, Daily / Weekly / Monthly KPI reporting &amp; monitoring. </li><li>Review/Establish service level agreements with Operational teams that support CFR Bank Risk.</li><li>Lead change in Operating Procedures utilized by our back-office colleagues for case reviews to improve outcomes (financial, compliance, UX)</li><li>Lead change in Operating Procedures utilized by our Risk Strategy teams to improve outcomes (financial, compliance, UX)</li><li>Lead, engage, and inspire a team of high performing risk management and data science professionals to leverage advanced analytics to drive strategy change.</li><li>Partner closely with platform and capabilities teams to make enhancements to our technology platforms to improve outcomes</li><li>Accountable for governance of transaction risk servicing strategies including: conducting a Risk Assessment of the existing process and identify gaps in the existing control environment, followed by gap closure. </li><li>Be a trusted advisor for key business stakeholders for matters related to Fraud Servicing Strategy</li><li>Identify and escalate to senior leadership observations, high residual-risk areas and emerging risk themes.</li><li>Partner with Technology, Risk, Product Management, Compliance and other key Subject Matter Experts on initiatives to ensure standards/deliverables are achieved.</li><li>Exemplify strength in the American Express Leadership Model: set the agenda, bring others with you and do it the right way, and put enterprise thinking first.</li></ul>Minimum Qualifications<ul><li>8+ years of experience working in risk and control environment / risk management</li><li>6+ years of experience working with data and leading analytical projects. Exceptional analytical skills. &nbsp;</li><li>Bachelors or Masters degree in Business, Statistics, Mathematics, Computer Science, or equivalent disciplines.</li><li>Qualitative/quantitative solutioning/problem solving in complex and unstructured environment.</li><li>Highly detail oriented.</li><li>Should have a strong technical acumen. Experience in technical skills such as Big Data, SQL, Hive, Python and automation is a plus.</li><li>Expert project management skills with proven record of successfully leading and implementing complex, large-scale and cross-functional initiatives. Demonstrated ability to successfully manage multiple priorities</li><li>Demonstrated success in building strong partnerships through collaboration and leading large initiatives in a matrix environment</li><li>Excellent problem solving and organizational skills</li><li>Strong people leader and team player with a demonstrated ability to manage a high performing team and create a highly effective and results-driven culture</li><li>Strong written and verbal communication skills; ability to interact with all levels of management</li><li>Ability to bring structure to ambiguous areas of opportunity and thrive in an unstructured, fast paced environment.</li><li>Hybrid employee. </li></ul>Preferred Qualifications&nbsp;<ul><li>Direct experience interacting with Fraud Risk operations teams and developing new processes</li><li>People management experience with direct accountability for high-stakes outcomes</li><li>Strong understanding of AXPs risk environment (pillars, committees etc.) &nbsp;and programs (PRSA, NPA, OREs etc.), products and services</li><li>Six sigma training or equivalent training on process design/quality assurance </li><li>Experience at a GSIB with direct review/oversight of Fraud Operations processes. </li><li>Work hours of 7:00AM PHX to 4:00PM PHX / 9:00AM ET-6:00PM ET.&nbsp;</li><li>Co-location with Fraud Operations colleagues </li><li>Willingness and ability to successfully complete a case study as part of the interview process where you will propose a solution to a business problem</li><li>Willingness and ability to complete a technical skills/knowledge assessment</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.

Director-Risk Management

American Express Company seeks Manager, Digital Product Management to support the development of software products in alignment with business objectives and create business and technical documentation as required by the development lifecycle. Define product scope and objectives, ensure compliance with standards and best practices, and drive production issue management, analysis, and issue tracking. Ensure product and capability areas are controlled through a defined roadmap aimed at improving time to market, reduced operational risk, and increased business value. Within product development, create features, user stories, and acceptance criteria within business and technology initiatives. Work closely with technology teams to develop, test, and deliver defined product capabilities and rapidly iterate new solutions. Position requires a Master's degree in Computer Science, Engineering, Information Systems, Business Administration, Business Analytics, or a related field, and 2 years of experience with requirements analysis, and product design and development. Experience must include 2 years of experience with each of the following: technical solution analysis, design, and execution; delivering industry-leading solutions to market; implementation and execution of Scrum and Agile practices to deliver technology solutions; software design, development, testing, and implementation; resolving issues identified using testing in order to inform technical implementation; and HBASE, Hive, Java, Jira, MapReduce, Microsoft Visio, MS SQL Server, Rally software management tool, Shell Scripting, SQL, and Web Services. Telecommuting is available up to 2 days per week. Job Location: Phoenix, AZ Salary Range: $124,800.00 - $165,000.00&nbsp;annuallyWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.US Job Seekers/Employees -&nbsp;Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Manager, Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.How will you make an impact in this role?The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.Enterprise Data Risk Management, within GRC, is the independent risk management function covering risk of financial loss, reputational damage, or regulatory or legal action resulting from inadequate data governance and/or data management practices adversely impacting the accuracy, timeliness, comprehensiveness, or usability of data within or throughout its lifecycle. Enterprise Data Risk Management is hiring a Manager&nbsp;who will play a pivotal role&nbsp;the development of the comprehensive data risk management strategy to safeguard our organization's data assets and ensure compliance with relevant regulations.&nbsp;Responsibilities:<ul><li>Support the implementation of the strategic vision of Data Risk Management, aligning with the company's overall data risk management practices on data usability, data protection, data compliance, and third-party data.</li><li>Support the enterprise data risk initiatives and processes in alignment with industry regulations and global standards.&nbsp;</li><li>Participate in identifying, evaluating, and prioritizing data risks,&nbsp;as well as overseeing mitigation strategies</li><li>Support the preparation and presentation of reports and updates on Data Risk to senior management</li><li>Partner with teams across Legal, Compliance, Privacy, Information Technology, Information Security, Enterprise Data Governance, and business units to implement effective data risk mitigation strategies.&nbsp;&nbsp;</li><li>Stay updated on data related regulations, industry standards, emerging trends, and other best practice guidance related to Data Risk Management</li></ul>Minimum QualificationsExperience/Skills:<ul><li>Minimum of 5 years of experience in any of the following: data governance, risk management, 3rd party risk management, Data Privacy, or a related field within the financial services industry</li><li>Foundational knowledge of data governance, data compliance, and data-related issue management in large financial services firms</li><li>Strong proficiency with project management methodology and the project management lifecycle</li><li>Experience in supporting Risk Management programs</li><li>Familiarity with Risk Management practices and applicable regulatory requirements</li><li>Strong verbal and written communication skills with an ability to explain complex problems and ideas clearly and succinctly to senior management</li><li>Able to effectively manage multiple, and often conflicting priorities, under tight timeframes and adapt to frequent change</li><li>Ability to achieve operational objectives by contributing information and recommendations to strategic plans and reviews.</li><li>Ability to work independently and across a matrix organization, excellent relationship building skills and ability to influence partners.&nbsp;</li><li>Highly organized with attention to detail and ability to manage multiple priorities simultaneously</li><li>Analytical attitude with consistent track record of using data and business insight to develop winning strategies and drive business decision-making &nbsp;</li><li>Bachelor’s degree required</li></ul>Preferred Qualifications<ul><li>An advanced degree is a plus</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Risk Management; Data Risk

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.The Enterprise Automation team is responsible for building out a machine learning-powered, componentized intelligent automation products for use across American Express. Our goal is to democratize access to intelligent automation, allowing Business Units across the company to use the capabilities to solve for their automation opportunities.The team partners closely with Data Science, AI Engineering and Business partners across the company, to deliver reusable AI and Intelligent Automation capabilities for the enterprise, driving an enterprise automation agenda where we build once for many. It is critical for our Sr. Manager – Digital Product Management to be a strong collaborator, flexible with changing priorities and possess a strong background in AI products. Our team has the unique opportunity to build and democratize enterprise grade capabilities that will be used by multiple business teams across the company, massively improving our business operations.Responsibilities:<ul><li>Design, implement, and manage the GenAI Data Management product and other intelligent automation tools, providing strong AI Automation capabilities to drive a superior colleague and customer experience that can be extended and reused across the Blue Box.</li><li>Drive innovation and manage product development teams within a fast paced, agile environment, cultivating an environment of continuous learning and improvement through coaching, feedback, and&nbsp;critical metrics.</li><li>Prioritize control management &amp; model governance and ensure that the AI models and/or services we create are aligned with the relevant enterprise policies &amp; standards.</li><li>Work closely with our Data Science and Business teams to gain constant feedback to ensure the product continues to deliver value and support business goals.</li><li>Enable integrated teams to deliver technology solutions in support of key product roadmaps initiatives through constant collaboration with leaders, product managers,&nbsp;partners, architects and engineers.</li><li>Collaborate within and across business units to prioritize, plan, and implement the development cadence for product releases.</li><li>Work with Technologies to define and ensure expected system SLAs are met and manage all issues and problems related to the Document Intelligence infrastructure, capabilities and dependent systems.</li><li>Establish clear and measurable objectives and key results, providing monthly systems performance metrics to our partners.</li><li>Promote the creation of high quality, clearly documented&nbsp; , and compliant deliverables across engineering teams.</li><li>Define non-functional requirements (availability, interoperability, portability, manageability, scalability, maintainability, security, monitoring, SLAs, critical metrics, regulatory and legal compliance) based on business vision, standard processes, and enterprise architecture direction.&nbsp;</li><li>Leverage management information details to report key automation &amp; product metrics and drive continuous performance improvement.</li></ul>Preferred Qualifications:<ul><li>Experience with implementing GenAI and Traditional AI models, in solving complex business problems.</li><li>Experience with building APIs and UI/UX, to create an Enterprise platform with great User Experience and ease of integration as core attributes of the product.</li><li>Experience combining traditional automation capabilities such as Business Process Automation (BPM) &amp; workflow tools with AI, when implementing automation across automation journeys.</li><li>This is a continuously evolving space, and this role is expected to keep abreast of emerging technologies and trends for potential incorporation into the enterprise.</li></ul>Minimum Qualifications:<ul><li>Bachelor's degree in Computer Science, Business Administration or an equivalent degree.</li><li>8+ years of proven experience in digital product management, preferably as a technical product manager</li><li>Strong Agile practitioner with the ability to manage the product backlog in-line with the product strategy/roadmap, as well as enterprise priorities.</li><li>Deep awareness of risk management, data protection and model risk governance practices, to build a secure and strong product</li><li>Strong Technical Writing abilities to develop appropriate documentation and communications platform for business and Technology teams to get educated about the product</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager- Digital Product Management

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. The Process Risk Reduction Team drives the continuous improvement of Technology processes through targeted efforts to reduce operational risk and steps in when noteworthy issues or events occur. Risk reduction efforts can be identified through proactive monitoring for areas of opportunity, self-identified events, or remediation of gaps identified by internal and external reviewers. Such efforts are spearheaded by the Process Risk Reduction Team and are executed in partnership with other Technology teams that own the frameworks and processes under reviewAdditionally, the team services as an operational risk subject matter expert for the Technology organization.Risk Reduction Managers know operational risk is a top priority for our business. You don’t just see the problem—you’lldrive the solution. You will be asked to:Enhance Risk Mitigation Practices<ul><li>Enhance the control environment at American Express through close partnership with other Technology teams.&nbsp;</li><li>Identify and proactively flag areas of high risk for intervention (e.g.process evaluation, automated alerts for near-threshold breaches, etc.)</li><li>Develop and recommend risk mitigation strategies to address identified risks</li><li>Develop, implement, and document adequate process controls</li><li>Performon-going tracking, monitoring of progress, escalation, and governance of identified issues on a periodic basis</li><li>Influence partners to achieve targeted levels of project oversight, controls, and compliance</li></ul>Provide Internal Consulting Services<ul><li>Provide guidance on controls and compliance, to key stakeholders</li><li>Partner with the Tech Risk &amp; Info Security Business Leadership Team to develop, implement, monitor, and report on appropriate control ratings and compliance ratings&nbsp;</li></ul>Evolve with Process Risk Reduction Team<ul><li>Document learnings from improving controls</li><li>Adapt to change as the Process Risk Reduction team continues to evolve</li></ul>Requirements<ul><li>5+years of experience in Risk Management or Audit; specialty in Information Technology or Information Security risk preferred.</li><li>Bachelor’s or an equivalent degree in a related field is beneficial</li><li>Relevant certification(s) such as CISA, CISM, or CRISC is highly desired </li><li>Deep knowledge of process excellence, risk/controlassessment data analysis, compliance, and internal IT control frameworks</li><li>Strong problem solver with the ability to use analytical methods to affect change</li><li>Strong project management skills to drive high quality, timely deliverables across a matrix environment and ability to influence without direct authority</li><li>Ability to conceptualize complex control relationships and develop rigor in control development, design and testing practices.</li><li>Excellent written and verbal communication skills to deliver quality, actionable feedback on potential control issues</li><li>Excellent written and visualization skills to develop and maintainrelevant policies, procedures, and other guidance</li><li>Ability to translate technical concepts to non-technical business leaders </li><li>Broad understanding of information security and information technology disciplines and experience with technology control testing including interface inputs, reports, application security, business continuity, third parties, etc.&nbsp;</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards is a plus</li><li>Understanding of regulatory landscape while able to link threats to risk tolerance and control efficiency measures</li><li>Proven ability in extending and maintaining strong relationships in a complex multi-national corporation</li><li>Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done</li><li>Knowledge/experience with GRC tools (preferably Archer) inclusive of reporting is beneficial.</li></ul>At the core of Risk ReductionEvery member of our team must be able to demonstrate the following technical, functional, leadership and business core competencies, including:<ul><li>Agile best practices (understanding the framework and how to apply new controls within such a framework)</li><li>Emerging technologies (cloud, blockchain, GenAI, etc.)</li><li>Analytical thinking (analyzing complex information and/or requests, and identifying the most relevant details)</li><li>Process improvement</li><li>Information &amp; Operational risk management</li><li>Collaboration</li><li>Industry and company knowledge</li><li>RSA Archer tool competencies</li><li>Risk Assessments</li><li>Stakeholder outreach, engagement, and partnership</li></ul>ORMCMSalary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

12 Project Management / Professional Services Jobs in Arizona