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Investment Support Analyst – High Touch ServicesThe Investment Support Analyst will provide dedicated technology, productivity and collaboration support services to Fidelity’s Investment Management and trading professionals. The Senior Support Technician must be customer obsessed, adaptive to change and thrive in a rapidly evolving Agile organization.&nbsp; The role will provide productivity, innovation and preventative technology support and services for Fidelity’s associate IT computing product offerings.&nbsp;If you have the experience and expertise with a passion for End User Computing, a career in High Touch Services at Fidelity may be right for you!The Expertise you Have<ul><li>4+ years working in an enterprise environment, troubleshooting &nbsp;Windows 10, MacOS and iOS, virtual and cloud solutions </li><li>Strong customer service, oral and written communication skills </li><li>Experience working in an enterprise AD environment </li><li>Experience installing software, security patches, SW updates on desktops, virtual devices, laptops, etc. </li><li>Experience supporting a Citrix environment preferred </li><li>Experience supporting multi-media and video conferencing hardware and software </li><li>Strong working knowledge of Office 365 and Office for Mac </li><li>Ability to work easily as a member of a team or independently; prioritize workflow based on urgency and customer requirements </li><li>Ability to be able to work comfortably with members of the firm of all skill and seniority levels </li><li>Associates degree in Computer Science, Information Technology or equivalent work experience preferred </li><li>Microsoft Window10 certification, Apple certification preferred </li></ul>The Purpose of Your RoleIn this role, the Technician works in collaboration with other members of the Fidelity business and End User Computing community to:<ul><li>Provide technology support for onsite and remote associates by resolving moderately complex to highly complex technical issues and problems. </li><li>Demonstrate an expert ability to manage the needs of multiple requests to create an effective schedule and successfully adapt to changing that schedule on short notice as situations change. </li><li>Collaborates with helpdesks and 3rd level support teams and across the organization to troubleshoot highly complex issues and identify technology solutions. </li><li>Support IT projects, including but not limited to: office moves, data recovery, hardware and software testing, product migrations, platform migrations, software delivery, event support, home office support, etc. </li><li>Provide desk side support by identifying, tracking, troubleshooting and resolving requests\incidents. </li><li>Serves as subject matter expert in all service areas including Windows 10, hardware platforms, mobile devices, phone systems, printers, application deployments and other technologies. </li><li>Provides support to a myriad of corporate and BYOD mobile devices using both android and iOS. </li><li>Addresses customer expectations and meets customer requests for multiple service offerings </li><li>Proactively identifies trends in the environment and potential areas that may cause future problems, escalates and communicates diagnostics appropriately </li><li>Provide issue resolution of reported systems and application issues while keeping the end user community regularly informed of your progress </li><li>Eliminates common problems before escalating issues to the next level then break complex issues into appropriate parts in order to understand the issues at hand as well as the needs of the customer </li><li>Maintains hardware inventories and provides procurement services for end user community </li><li>Coordinates new user access and systems setup with various support groups </li></ul>The Skills You Bring&nbsp;Skills and Knowledge<ul><li>Experience demonstrating proficiency installing, troubleshooting and supporting laptops, MacBook’s, PCs, virtual machines, iPads and business critical applications&nbsp; via 1:1 desk side visits, phone, chat and remote. </li><li>Experience demonstrating proficiency supporting Windows 10, MacOS, Office365 and productivity tools </li><li>Experience supporting investment applications such as Bloomberg, Factset, Morningstar, Etc… </li><li>Experience demonstrating proficiency providing in person multi-site video conferencing meeting support. </li><li>Experience demonstrating proficiency supporting end user collaboration tools, such as Microsoft SharePoint, Teams, and video conferencing technologies </li><li>Experience demonstrating expert level customer services skills, communication written and verbal </li><li>Experience demonstrating proficiency supporting mobile devices utilizing iOS and Android operating systems. </li><li>Experience demonstrating proficiency working independently, with minimal guidance.&nbsp; Ability to identify and resolve key issues using partial or conflicting data and pattern recognition.&nbsp; Ability to take a broad perspective to problems to identify and document new, less obvious solutions.&nbsp; </li><li>Mobile Platforms : Intune, Symantec VIP </li></ul>The Value You DeliverThe End User Support Technician plays a key role in ensuring investment professionals succeed in navigating business challenges by understanding their technology needs, delivering productivity tools, collaboration services and technology support.&nbsp;Company OverviewAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates.&nbsp;We are proud of our&nbsp;diverse and inclusive&nbsp;workplace where we&nbsp;respect&nbsp;and value&nbsp;our associates for their unique perspectives and experiences.&nbsp; For information about working at Fidelity, visit Fidelitycareers.com(opens in a new tab)<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Fidelity TalentSource

End User Technician

Regional Support TechnicianFidelity is currently seeking a Regional Support Technician to work on-site for client Fidelity Investments. This position will provide end-user support for technologies such as computers, monitors, printers, phones, accessories and audio/visual equipment.&nbsp;Much of the job will be desktop support and handling items that can’t be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications.&nbsp; Having experience working in large environments and building and deploying desktops on a large scale is beneficial.The TeamOur team enriches and adds value to the Fidelity Associate base by creating an efficient workspace that is quality focused.&nbsp; We are looking for bright individuals to be able to work in a fast pace and dynamic environment with exceptional customer service skills.&nbsp; Performing in a team setting and being able to communicate effectively need to be key traits one should have to be a success.&nbsp; While working with the Techworks Field Services Team, we will add to your existing skills pallet while hopefully learning from you in exchange!The Expertise You Have<ul><li>Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems </li><li>A+ certification is a plus </li></ul>The Skills You Bring<ul><li>Broad knowledge of Windows Operating Systems, PC Hardware, and related accessories </li><li>Detail oriented, ability to work effectively with client and other groups and to hold others accountable for following processes and procedures </li><li>Ability to work independently to meet goals based on requirements </li><li>A self-starter with good written and verbal communications skills, along with the ability to pre-plan, organize, prioritize, and multitask. </li><li>Understanding of TCP/IP networking protocols. </li><li>Must be able to lift and move equipment up to 50 lbs. </li></ul>The Value You Deliver<ul><li>Computer Builds and Computer Deployments – deploy computers to our end-users and ensure all applications and data is transferred to the new computer. </li><li>Support critical Service Level Targets with timely and accurate execution of support requests via our ticketing and tracking systems. </li><li>Focus on delivering a successful customer service experience. </li><li>Adherence to reporting and escalation procedures. </li><li>Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects. </li><li>Working in conjunction with technical and non-technical personnel to successfully complete all requests. </li><li>Special assignments and other work-related duties as required by management. </li></ul>Company OverviewAt Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates.&nbsp;We are proud of our&nbsp;diverse and inclusive&nbsp;workplace where we&nbsp;respect&nbsp;and value&nbsp;our associates for their unique perspectives and experiences.&nbsp; For information about working at Fidelity, visit&nbsp;Fidelitycareers.com(opens in a new tab)Fidelity Investments is an equal opportunity employer.<h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Quality TechnicianLindsay has become a global force of innovation in a variety of segments:&nbsp;<ul><li>Helping farmers feed the world and conserve precious resources.</li><li>Assisting metropolitan regions so they can keep burgeoning populations moving freely and safely.</li><li>Assisting businesses thrive with better industrial connectivity solutions, as every product and service we provide is an opportunity to expand out world’s potential.</li></ul>What was once a small operation in Lindsay, Nebraska, has grown into a worldwide force in both irrigation and infrastructure. &nbsp;At Lindsay, we are innovating and expanding our world’s potential by providing advanced irrigation, infrastructure and industrial technology solutions that benefits everyone.Global growth comes with unique challenges and exciting promise and, for us, every day at Lindsay is a chance to turn issues into opportunities that make a real difference.&nbsp;Are you ready to join the team?&nbsp; Apply today for this position at our Lindsay, NE facility.Position Summary:The Supplier Quality Assurance Technician (SQA Tech) primarily inspects supplied parts and materials as received and coordinates the control of nonconformances when detected at receipt, during the production process, or at a customer location. This position will work closely with other teams, leaders and managers of the facility, as well as the Supplier Quality Manager to communicate information to suppliers and customers when required.Essential functions:<ul><li>Inspect, accept, reject incoming material based on measurements and visual inspection. Work with SQA and plant QA to determine items that require inspection upon receipt.</li><li>Collect and document required data from inspections and detected nonconformances.</li><li>Coordinate containment of supplied materials when nonconformances are detected with the assistance of production team leads and managers.</li><li>Review and catalog material certificates and reject/accept material by comparing documents to known standards.</li><li>Investigate and report data surrounding supplier nonconformances including reject rates, inventory levels, testing results, containment results and investigational findings.</li></ul>&nbsp;&nbsp; Qualifications:<ul><li>High School Diploma or GED, required. Associate degree or higher, preferred.</li><li>Must be at least 18 years of age.</li><li>Must be able to write, speak and read English. Bilingual in Spanish, preferred.</li><li>Proficient use of Microsoft Office Suite (Word, Excel, etc)</li><li>Understand, interpret, and apply QA tools and standards.</li><li>Skilled use of Microsoft Excel</li><li>Ability to read blueprints and dimensioning.</li><li>Ability to read and understand material certifications and compare to known standards.</li><li>Knowledge to investigate internal&nbsp;issues,&nbsp;external customer complaints and non-conformance issues.</li></ul>Benefits of working at Lindsay Corporation:<ul><li>Health, Dental, Vision Insurance beginning the first of the month following your start date.</li><li>Company paid Life Insurance and Short-Term Disability effective first of the month following start date.</li><li>Voluntary Life, Accident, Long Term Disability, and Critical Illness plans available.</li><li>401(k) retirement plan – company match $0.50 on the dollar up to 6%, five-year vesting.</li><li>Accrued PTO up to 15 days per year. Accrual begins on first day of employment.</li><li>Paid Holidays</li><li>Valuable Extras:<ul><li>Wellness reimbursement</li><li>Tuition assistance</li><li>Paid Parental Leave after 1 year of service.</li><li>Employee Assistance Programs</li><li>Legal Benefits</li></ul></li></ul>Lindsay Corporation is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis. Nearest Major Market: Lincoln Job Segment: QA, Quality Assurance, Inspector, Technician, Technology, Quality

Lindsay Corporation

Quality Technician I

Job Description&nbsp;&nbsp; This Lead End User Support Specialist position provides end-user technology support for the Fidelity Investments (City, State) location. Fidelity has over 70,000 associates across multiple US locations.&nbsp; This job role is 100% onsite and the support ratio is 1000 associates to 1 Lead End User Support Specialist role. This role requires strong leadership skills, technical expertise, and supervision of the IT team. Leading medium to large local and cross regional IT projects. Troubleshooting includes Microsoft Operating Systems, MS Office applications, MAC IOS support, and many other external and internally built applications.&nbsp; &nbsp; Responsibilities:&nbsp;&nbsp; <ul><li>Supervise the IT team, including managing daily workload and lead projects including build out of new facilities, new technology rollouts, infrastructure upgrades and ensure they are completed efficiently and communicate updates&nbsp;&nbsp; </li><li>Active management of local ticket volumes, evaluate workloads and work with manager to prioritize resource allocation within the region to cover volumes and insure timely and accurate execution of service requests and incident meeting Service Level Targets.&nbsp; </li><li>Participate in hiring interview process, provide training and feedback to all techs on team in collaboration with the manager&nbsp; </li><li>Provide coverage in the absence of Team Leader&nbsp;&nbsp; </li><li>Mentor junior-level technician by providing guidance and support, as well as empowering them to develop their skills and foster a culture of continuous learning&nbsp; </li><li>Develop, maintain, and enhance Excel and Power BI reports and dashboards for various support activities Provide Cross Regional leadership for national initiatives.&nbsp; </li><li>Strong analytic skills, with a proven track record of delivering complex technology projects&nbsp; </li><li>Mandatory leadership or co-leadership as a subject matter expert – Accountable for product updates, timely information sharing, working with problem management to provide data aggregation for root cause analysis.&nbsp;&nbsp; </li></ul><li>Contribution to Lead Tech forums and distribution of site appropriate material.&nbsp;&nbsp; </li><li>Build internal relationships and collaborate closely with Problem Management and Engineering teams to triage potential bugs, build test cases, identify workarounds and keep stakeholders updated&nbsp; </li><li>Proven knowledge of Data and Voice Network Infrastructure environment, change management and upgrades.&nbsp;&nbsp; </li><li>Instrumental to process improvement and knowledge sharing through our Knowledge Management – creation/review/update. Create innovative resources to equip and educate customers and peers (documentation, training, processes, tools).&nbsp; </li><li>Consistent, clear, and proactive communication with local management and team. (excellent written or verbal)&nbsp; </li><li>Provide Vendor Management, including onboarding, management and arranging escorts when needed&nbsp; </li><li>Work closely with all levels of IT and other business partners to quickly resolve issues and provide solutions&nbsp; </li><li>&nbsp;Establish and maintain relationships with multiple lines of businesses&nbsp; </li><li>Participate in a scheduled OnCall rotation.&nbsp; OnCall support is provided 365 days a year.&nbsp; The required response time to call out is 30 minutes. Arrival onsite within a 3-hour window&nbsp; &nbsp; </li><li>Support work outside of regular hours in order to accommodate business needs&nbsp; </li><li>Provide coverage as needed for complex issues in a 1:1 walk up, scheduled visit or via a deskside visit while providing positive customer experience&nbsp; &nbsp; Skills and knowledge:&nbsp; <ul><li>Network Infrastrutuce background </li><li>Ability to analyze and resolve complex problems&nbsp; </li><li>Encompass a deep understanding of networks, systems, and application support&nbsp; </li><li>Ability to act as a liaison with department team leaders to effectively communicate and translate complex technical concepts&nbsp; </li><li>Strive to develop new solutions to optimize workflows and streamline processes&nbsp; </li><li>Ability to build strategies that align IT initiatives with business objectives&nbsp; </li><li>Collaborate with key stakeholders and the ability to adopt emerging technologies to attain a competitive edge&nbsp; </li><li>Excellent written and verbal communication skills with business and technical team members&nbsp; </li><li>Expert knowledge&nbsp;in the use of device building/service tools– Microsoft Autopilot, Active Directory, Intune, VSphere&nbsp; &nbsp; </li><li>Expert knowledge of campus infrastructure, networks topology, TCP/IP, VLANs, and LAN/WLAN interfaces&nbsp; </li><li>Expert knowledge supporting hardware and software on Windows OS &amp; MAC IOS devices&nbsp; </li><li>Enhanced self-autonomy to work independently to organize, prioritize, multitask and execute on assigned tasks&nbsp; </li><li>Exhibits positive attitude, works well with other team members, business partners, can do attitude, and influences other team members&nbsp; </li><li>Exhibits positive attitude, works well with other team members, business partners, can do attitude&nbsp; </li><li>Ability to coordinate with outside vendors&nbsp; </li></ul> &nbsp;&nbsp; Education and Experience:&nbsp; <ul><li>Associate degree or equivalent knowledge and 10+ years' experience of computer hardware and operating systems&nbsp; </li><li>Industry acknowledged certificates such as CompTIA&nbsp; A+ , Network +, Google IT Support, or Cisco CCNA is a plus&nbsp; </li><li>PMP certification or equivalent experience&nbsp; </li></ul><h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</li>

End User Technician 2

Angle Technician ILindsay has become a global force of innovation in a variety of segments:&nbsp;<ul><li>Helping farmers feed the world and conserve precious resources.</li><li>Assisting metropolitan regions so they can keep burgeoning populations moving freely and safely.</li><li>Assisting businesses thrive with better industrial connectivity solutions, as every product and service we provide is an opportunity to expand out world’s potential.</li></ul>What was once a small operation in Lindsay, Nebraska, has grown into a worldwide force in both irrigation and infrastructure. &nbsp;At Lindsay, we are innovating and expanding our world’s potential by providing advanced irrigation, infrastructure and industrial technology solutions that benefits everyone.Global growth comes with unique challenges and exciting promise and, for us, every day at Lindsay is a chance to turn issues into opportunities that make a real difference.&nbsp;Are you ready to join the team?&nbsp;&nbsp;&nbsp;&nbsp; Position Summary:We are looking for an Angle Technician to help with manual labor tasks to support our operations teams. This position is a key contributor to the production of our infrastructure and agricultural products. Qualifications:<ul><li>High School Diploma or GED, preferred.</li><li>Must be at least 18 years of age.</li><li>Ability to add and subtract using whole numbers, common fractions and decimals</li><li>Strong communication skills a must</li><li>Ability to apply common sense understanding to carry out instructions in written, oral or diagram form.</li><li>Must be able to wear Personal Protective Equipment (PPE) (metguard boots, protective eyewear, hard hats, gloves, ear plugs, etc)</li><li>Must be able to speak, read and write English.</li></ul>Benefits of Lindsay Corporation:<ul><li>Health, Dental, Vision Insurance beginning the first of the month following your start date.</li><li>Company paid Life Insurance and Short-Term Disability effective first of the month following start date.</li><li>Voluntary Life, Accident, Long Term Disability, and Critical Illness plans available.</li><li>401(k) retirement plan – company match $0.50 on the dollar up to 6%, five-year vesting.</li><li>Accrued PTO up to 15 days per year. Accrual begins on first day of employment.</li><li>Paid Holidays</li><li>Valuable Extras:<ul><li>Wellness reimbursement</li><li>Tuition assistance</li><li>Paid Parental Leave after 1 year of service</li><li>Employee Assistance Programs</li></ul></li></ul>Lindsay Corporation is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants must be currently authorized to work in the United States in a full-time basis. Nearest Major Market: Lincoln Job Segment: 2nd Shift, Technician, Night, Technology

Angle Technician I -2nd shift

Job Description&nbsp;&nbsp; This Lead End User Support Specialist position provides end-user technology support for the Fidelity Investments Boston, MA location. Fidelity has over 70,000 associates across multiple US locations.&nbsp; This job role is 100% onsite and the support ratio is 1000 associates to 1 Lead End User Support Specialist role. This role requires strong leadership skills, technical expertise, and supervision of the IT team. Leading medium to large local and cross regional IT projects. Troubleshooting includes Microsoft Operating Systems, MS Office applications, MAC IOS support, and many other external and internally built applications.&nbsp; &nbsp; Responsibilities:&nbsp;&nbsp; <ul><li>Supervise the IT team, including managing daily workload and lead projects including build out of new facilities, new technology rollouts, infrastructure upgrades and ensure they are completed efficiently and communicate updates&nbsp;&nbsp;</li><li>Active management of local ticket volumes, evaluate workloads and work with manager to prioritize resource allocation within the region to cover volumes and insure timely and accurate execution of service requests and incident meeting Service Level Targets.&nbsp;</li><li>Participate in hiring interview process, provide training and feedback to all techs on team in collaboration with the manager&nbsp;</li><li>Provide coverage in the absence of Team Leader&nbsp;&nbsp;</li><li>Mentor junior-level technician by providing guidance and support, as well as empowering them to develop their skills and foster a culture of continuous learning&nbsp;</li><li>Develop, maintain, and enhance Excel and Power BI reports and dashboards for various support activities Provide Cross Regional leadership for national initiatives.&nbsp;</li><li>Strong analytic skills, with a proven track record of delivering complex technology projects&nbsp; <ul><li>Mandatory leadership or co-leadership as a subject matter expert – Accountable for product updates, timely information sharing, working with problem management to provide data aggregation for root cause analysis.&nbsp;&nbsp;</li></ul></li><li>Contribution to Lead Tech forums and distribution of site appropriate material.&nbsp;&nbsp;</li><li>Build internal relationships and collaborate closely with Problem Management and Engineering teams to triage potential bugs, build test cases, identify workarounds and keep stakeholders updated&nbsp;</li><li>Proven knowledge of Data and Voice Network Infrastructure environment, change management and upgrades.&nbsp;&nbsp;</li><li>Instrumental to process improvement and knowledge sharing through our Knowledge Management – creation/review/update. Create innovative resources to equip and educate customers and peers (documentation, training, processes, tools).&nbsp;</li><li>Consistent, clear, and proactive communication with local management and team. (excellent written or verbal)&nbsp;</li><li>Provide Vendor Management, including onboarding, management and arranging escorts when needed&nbsp;</li><li>Work closely with all levels of IT and other business partners to quickly resolve issues and provide solutions&nbsp;</li><li>&nbsp;Establish and maintain relationships with multiple lines of businesses&nbsp;</li><li>Participate in a scheduled OnCall rotation.&nbsp; OnCall support is provided 365 days a year.&nbsp; The required response time to call out is 30 minutes. Arrival onsite within a 3-hour window&nbsp; &nbsp; <ul><li>Support work outside of regular hours in order to accommodate business needs&nbsp;</li><li>Provide coverage as needed for complex issues in a 1:1 walk up, scheduled visit or via a deskside visit while providing positive customer experience&nbsp;</li></ul></li></ul>&nbsp; Skills and knowledge:&nbsp; <ul><li>Network Infrastrutuce background</li><li>Ability to analyze and resolve complex problems&nbsp;</li><li>Encompass a deep understanding of networks, systems, and application support&nbsp;</li><li>Ability to act as a liaison with department team leaders to effectively communicate and translate complex technical concepts&nbsp;</li><li>Strive to develop new solutions to optimize workflows and streamline processes&nbsp;</li><li>Ability to build strategies that align IT initiatives with business objectives&nbsp;</li><li>Collaborate with key stakeholders and the ability to adopt emerging technologies to attain a competitive edge&nbsp;</li><li>Excellent written and verbal communication skills with business and technical team members&nbsp; <ul><li>Expert knowledge&nbsp;in the use of device building/service tools– Microsoft Autopilot, Active Directory, Intune, VSphere&nbsp; &nbsp;</li><li>Expert knowledge of campus infrastructure, networks topology, TCP/IP, VLANs, and LAN/WLAN interfaces&nbsp;</li><li>Expert knowledge supporting hardware and software on Windows OS &amp; MAC IOS devices&nbsp;</li><li>Enhanced self-autonomy to work independently to organize, prioritize, multitask and execute on assigned tasks&nbsp;</li><li>Exhibits positive attitude, works well with other team members, business partners, can do attitude, and influences other team members&nbsp;</li><li>Exhibits positive attitude, works well with other team members, business partners, can do attitude&nbsp;</li><li>Ability to coordinate with outside vendors&nbsp;</li></ul></li></ul> &nbsp;&nbsp; Education and Experience:&nbsp; <ul><li>Associate degree or equivalent knowledge and 10+ years’ experience of computer hardware and operating systems&nbsp;</li><li>Industry acknowledged certificates such as CompTIA&nbsp; A+ , Network +, Google IT Support, or Cisco CCNA is a plus&nbsp;</li><li>PMP certification or equivalent experience&nbsp;</li></ul><h4>Company Overview</h4>&nbsp; Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at FTSJobs.com(opens in a new tab). We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4>At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com(opens in a new tab).Fidelity’s hybrid working model&nbsp;(opens in a new tab)blends the best of both onsite and offsite work experiences. Having the majority of our associates work onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most roles listed as Hybrid will require associates to work onsite all business days of every other week in a Fidelity office. This does not apply to roles listed as Remote or Onsite.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

Organization SummaryLindsay Corporation (NYSE: LNN) is a leading global manufacturer and distributor of irrigation and infrastructure equipment and technology. Established in 1955, the company has been at the forefront of research and development of innovative solutions to meet the food, fuel, fiber and transportation needs of the world’s rapidly growing population.&nbsp;With the acquisition of Elecsys, LLC in 2015, Lindsay is now a leader within the Industrial Internet of Things (IIoT), developing connected products and services that enable our constantly evolving world. We offer a complete portfolio of industry-leading irrigation and infrastructure products and services to create custom solutions that benefit our customers—and the world.Position DescriptionLindsay Corporation is hiring a dynamic Engineering Specialist within our Hardware Product Development Engineering team. The Engineering Specialist will be responsible for tasks ranging from high level Technician duties to low level Engineering duties. These will include building and testing hardware and firmware.&nbsp; Script writing for product testing.&nbsp; Leading Engineering lab related initiatives such as 6S and Safety.&nbsp; Troubleshooting product and test related issues independently.&nbsp; The Engineering Specialist will have experience of new product development and work with Test, Design, Quality Engineering teams, Product Managers, and customers as necessary. The ideal candidate will enjoy hands on work in a fast-paced design environment. &nbsp;They will be responsible for maintaining our Altium Library and standards. This position will report to the Sr. Manager, Hardware Engineering which is responsible for electronic product design for our three market segments.Position DetailsThis is a full-time, Olathe, KS based position. Expected travel required: &lt; 25%.Duties &amp; Responsibilities<ul><li>Own all aspects of Hardware design support for the Hardware product development group </li><li>Lead 6S and safety initiatives within the Engineering lab</li><li>Develop test scripts for testing and troubleshooting new and existing designs</li><li>Working closely with Test and Product Engineering, develop tools for conducting testing, including procedures, calibration, and verification of test equipment and instrumentation</li><li>Interfacing with various engineering/product management resources as needed to support the operation of our products </li><li>Support Engineering with redesign tasks, document writing and testing as necessary to maximize Engineers time</li><li>Setting up hands-on demos for testing and troubleshooting purposes</li><li>Maintain PCB footprint library</li></ul>Preferred Qualifications<ul><li>AS degree with Technical On-the-Job Training</li><li>5+ years of hands-on technical engineering experience, testing, troubleshooting</li><li>Excellent verbal and written communication skills; Proficient on MS office </li><li>Understanding of a scripting language such as Python</li><li>Experience using various test equipment.&nbsp; Digital Multi Meter, Oscilloscope and Signal Generators, etc.</li><li>Expert technical understanding of Electricity and Electronic products</li><li>Basic understanding of Cellular IIOT devices</li><li>Experience using Defect Tracking Tools such as JIRA</li><li>Familiarity with Altium Designer or similar</li></ul> Nearest Major Market: Olathe Nearest Secondary Market: Kansas City Job Segment: R&amp;D Engineer, Hardware Engineer, Engineer, Quality Engineer, R&amp;D, Engineering, Research

Engineering Technician

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.As part of our diverse tech team, you'll be recognized as an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology on #TeamAmex. How will you make an impact in this role?Responsible for engineering, modification, and providing over-sight/management of one or more of the following: Data Center Building Automation Controls and Management software, Mechanical Systems, Electrical Distribution System, Diesel Power Generation Systems, UPS Systems and UPS Battery System. Responsibilities include, but are not limited to, performing frequency-based preventive maintenance, performance testing, problem resolution and remediation of failed components and/or systems. This person will perform equipment hardware and software diagnostics, develop and implement corrective actions, as well as coordinating and communicating resolution expectations with 3rd party vendors. They should be capable of applying skilled knowledge to address sophisticated problems; often facilitated, solely, by referencing manufacturers' manuals, engineered drawings, schematics, or similar documents. Daily work activities require an understanding of the interrelationships between various critical facility systems and improving efficiency through changes in equipment operational characteristics. They will also support other roles and department teams across a variety of critical facility infrastructure and systems (e.g. - mechanical and electrical systems maintenance).This person will collaborate with leadership, project managers, peers, customers and strategic partners to raise operational availability risks, provides detailed recommendations, drives resolution, addresses business priorities, new products or services and implements problem-solving solutions which requires good judgment and quick action. Role expectations are also inclusive of developing and implementing policy, standards, and procedures. This role will report directly to the Data Center Infrastructure Senior Service Delivery Manager.Key Responsibilities:<ul><li><ul><li>Working night shift, specifically 4X10hr nights, either Monday-Thursday or Tuesday-Friday.</li><li>Fulfill the primary responsibilities associated with this role, which is supporting the raised floor power equipment environment.</li><li>Perform and deliver the following: building, installing and terminating of raised floor power cables. End-to-end process where candidate is expected to use electrical knowledge to building power cables per equipment specifications, install them under the raised floor environment and terminate into electrical infrastructure. </li><li>Perform electrical power equipment, electrical industry best practices, proficiency in electrical metering equipment, familiarity with the National Electrical Code and NFPA 70E. </li><li>Perform routine thermal scanning of electrical equipment.</li><li>Perform routine repair and maintenance activities on facility electrical infrastructure. </li><li>3rd party vendor/cross-vendor over-sight and engagement</li><li>Develop, maintain, and enhance detailed installation and preventative maintenance procedures, operational training program and evaluation criteria while maintaining program integrity and confidentiality. Apply expertise and experience to analyze various data center component and system configurations to optimize performance; providing research findings and recommendations to leadership for review/alignment prior to implementation.</li><li>Examine failures for trends and factors of failure, developing and/or performing corrective actions independently. Identify root cause, conduct risk assessments and develop mitigation plans.</li><li>Use sophisticated data capture and recording equipment to analyze data; make timely and effective decisions; provide findings and proposals to leadership and implement aligned upon solutions.</li><li>Provide 7x24 on-call, rotational support during facility/site emergency response related events if/when needed/required.</li><li>Provide proactive participation and engagement with leadership to coordinate, establish workflow deliveries and/or on-site staffing priorities/needs.</li><li>Proactively communicate data center availability risks to DCI leadership.</li><li>Support leaders in crafting, implementing, and supervising compliance across aligned upon policy, standards and procedures.</li><li>Lead internal and vendor resources while completing and supervising workflow queues.</li><li>Cross-train and/or mentor technicians and peers in relevant skills to support succession planning and skills development.</li></ul></li></ul>Minimum Qualifications:<ul><li><ul><li>High School</li><li>Experience in Tier III-IV data center environments working with electrical plant operations, including conceptual knowledge of the interaction between multiple, large systems and the potential impact of minor changes in any of those systems.</li><li>3+ years of Journeyman level electrician or equivalent experience with the following systems: branch circuits, electrical distribution, low voltage electrical, paralleling switchgear, complex electrical distribution systems (e.g. – 12.47kV, 5kV, 575V or 480V switchgear, DC distribution systems, static and automatic transfer switches and schemes).</li></ul></li></ul>Preferred Qualifications:<ul><li><ul><li>AAS, vocational, trade school education, certification and/or equivalent experience in associated data center environment (e.g. - electrical, electronics, data processing hardware, telecommunications and/or networks).</li><li>Conceptual knowledge of the interaction between multiple, large systems and the potential impact of minor changes in any of those systems.</li><li>Intermediate knowledge and experience with cabling standards and quality practices.</li><li>Intermediate knowledge of critical environments and data processing-based systems/equipment with analytical, problem solving and decision-making skills.</li><li>Solid understanding and use of Microsoft Office Suite desktop applications.</li><li>System/platform domain knowledge.</li><li>Previous experience as Journeyman level electrician or equivalent.</li></ul></li></ul>Salary Range: $24.66 to $36.25 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the&nbsp;Pay Transparency Policy Statement.If the links do not work, please copy and paste the following URLs in a new browser window:&nbsp;<a href="https://www.dol.gov/agencies/ofccp/posters&nbsp;to" target="_blank">https://www.dol.gov/agencies/ofccp/posters&nbsp;to</a> access the three posters.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Data Center Electrical Technician

Position Title: Truck Driver Training Instructor Department: Business Outreach Office (BUO) Division: Workforce Development (WOD) Employee Status: Continuous Part-time (CPT) Group: Student Support Services (SSA-Union) Grade: 10 Salary: $24.00 hourly day / $26.00 hourly night FLSA: Non-Exempt ______________________________________________ &nbsp; Reporting Relationships Reports to: General supervision is received from the Dean of Workforce Development Supervision Exercised: None. &nbsp; Job Summary Provide a variety of teaching/learning activities that prepare students for the class A-commercial driver's license (CDL) examination and an entry-level position in the trucking industry. &nbsp; Essential Duties and Responsibilities include the following. Related duties may be assigned. &nbsp; 1. Teach the classroom portion of the Truck Driver Training Program, including permits, logbooks, and trip planning. 2. Teach hands-on portion of the Truck Driver Training Program, including backing, shifting, and behind-the-wheel training. 3. Maintain student files in compliance with ICCB and IL Secretary of State standards. 4. Maintain Truck Driver Training Program equipment. 5. Monitor inventory of training supplies. 6. Evaluate and grade students throughout the program. 7. Provide maintenance on equipment in emergency situations. 8. Able to work on-call bases if the enrollment requires. 9. Regular attendance is expected. 10. Using tact and courtesy, the ability to establish and maintain effective relationships with persons contacted in the course of work. &nbsp; &nbsp; Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. &nbsp; Minimum Qualifications High school diploma or equivalent. Possess a class CDL-A driver's license for at least 2 years and a current Department of Transportation medical certificate. Class A driving experience, clean driving record. Some training experience is a plus. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Work Environment To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear.

Rock Valley College

Truck Driver Training Instructor

<h4>End User Support</h4>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for an End User Support Technician to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX!This position will provide end-user technology support for the Fidelity locations in Texas. It includes supporting technology such as computers, monitors, printers, phones, accessories and audio/visual equipment. The majority of the job will be desktop support and handling items that can’t be resolved remotely. Troubleshooting includes, but not limited to, Microsoft Operating Systems, MS Office applications, along with many other external and internally built applications. Having experience working in large environments and building and deploying desktops on a large scale is beneficial.<h4>The Expertise You Have</h4><ul><li>Computer Builds – maintain a supply of computers loaded with our base image</li><li>Computer Deployments – deploy computers to our end-users and ensure all applications and data is transferred to the new computer.</li><li>Support critical Service Level Agreements with timely and accurate execution of support requests via our ticketing and tracking systems.</li><li>Following guidelines to reporting and escalation procedures.</li><li>Interfacing closely with other regional technical support teams and operations groups to ensure successful completion of customer requests and projects.</li><li>Working in conjunction with technical and non-technical personnel to optimally navigate the requests.</li><li>Special assignments and other work related duties as the need arises by management.</li></ul><h4>Education and Experience</h4><ul><li>Associates Degree and/or 2-3 years knowledge of computer hardware and operating systems</li><li>A+ certification is a plus</li></ul><h4>The Skills You Bring:</h4><ul><li>Broad knowledge of Windows Operating Systems and Client Hardware.</li><li>Ability to excel in a change controlled environment.</li><li>Outstanding analytical and interpersonal skills.</li><li>Ability to work optimally with client and other groups.</li><li>Understanding of TCP/IP networking protocols.</li><li>Ability to think independently to meet goals based on requirements.</li><li>A self-starter with good written and verbal communications skills, along with the ability to pre-plan, coordinate, prioritize, and multitask.</li></ul><h4>COVID Work Policy</h4><ul><li>Safety is our top priority. Once we can be together in person with fewer safety measures, this role will follow our dynamic working approach. You’ll be spending some of your time onsite depending on the nature and needs of your role.</li></ul><h4>Dynamic Working – Post Pandemic</h4><ul><li>Our aim is to combine the best of working offsite with coming together in person. For most teams this means a consistent balance of working from home and office that supports the needs of your role, experience level, and working style.</li><li>Your success and growth is important to us, so you’ll want to enjoy the benefits of coming together in person – face to face learning and training, quality time with your manager and teammates, building your career network, making friends, and taking full advantage of cultural and social experiences Fidelity provides for you.</li></ul><h4>Company Overview:</h4>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skillset and developing your professional network, consider a role with Fidelity TalentSource.For information about working at Fidelity TalentSource, visit FTSJobs.com.Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at&nbsp;<a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a>(opens in a new tab)&nbsp;if you would like to request an accommodation.<h4>Information about Fidelity Investments</h4>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.<h4>Company Overview</h4> Fidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s supportive and collaborative culture while expanding your skill set and developing your professional network, consider a role with Fidelity TalentSource. Apply today at&nbsp;FTSJobs.com.We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, please contact our HR team at HR@ ftsjobs.com.<h4>Information about Fidelity Investments</h4> At Fidelity Investments, our customers are at the heart of everything we do. As a privately held company with a rich 75-year history, our mission has remained the same since our founding: to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients’ money. For information about working at Fidelity, visit FidelityCareers.com.Fidelity Investments and Fidelity TalentSource are equal opportunity employers.

13 Technician Jobs in United States